Marti Glenn
Jul 2026
Visited a friend recovering from broken femur surgery and it was a pleasant visit. She had ask for a fruit lunch & accommodated her pleasantly when regular lunch was delivered!! Everyone I observed was very pleasant.
1 / 5Quick Facts
- Total units
- 132
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 132
- Inspections
- View history (31 citations)
- Accreditation
- Accredited by The Joint Commission
- Outpatient care
- Outpatient therapy offered to non-residents
- Payment coverage
- Medicare, Medicaid, and most private insurance accepted
CMS Care Compare
What Families Think
Palm Garden of Sun City Center is a skilled nursing and rehabilitation facility where several reviewers praise attentive, responsive staff and named caregivers who go beyond basic duties. However, one detailed report describes serious neglect, including a resident found unclean and unattended, and a lack of staffing coverage during evening hours.
The Good
- Staff described as caring, attentive, and responsive
- Quick resolution of family concerns and questions
- Personalized rehabilitation programs from licensed therapists
- Dietary alternatives offered for residents with dietary needs
- Individual caregivers specifically praised by name
- No bed sores reported for long-term resident
The Bad
- One serious report of neglect and unsanitary conditions
- One account of reduced staffing and oversight during evenings
- Occasional complaints about food being too salty
AI-generated from reviews and community data.
Palm Garden Of Sun City is a senior living community in Sun City Center, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 262 reviews.
About Palm Garden Of Sun City
Palm Garden of Sun City Center is a rehabilitation and skilled nursing facility in Sun City Center, Florida. The community focuses on restoring independence and returning residents safely to their homes through comprehensive rehabilitative services.
The facility features a distinguished interdisciplinary rehabilitation team of licensed professional therapists who create personalized rehabilitative programs tailored to each resident's needs and goals. The community emphasizes comprehensive rehabilitation services designed to help residents attain optimum health and well-being during their rehabilitative stay.
Palm Garden of Sun City Center maintains an open visitation policy and encourages family members to visit often and regularly, though visitors experiencing signs of illness are asked to refrain from visiting until recovered. Mail is delivered to residents personally on a daily basis except weekends and holidays. The facility also offers outpatient therapy services for those not currently residing at the rehabilitation center.
Medicare, Medicaid, and most private insurance plans may cover all or part of therapy costs. Residents are encouraged to wear loose and comfortable clothing to their therapy sessions. The community is accredited by The Joint Commission and has established protocols for reporting patient safety events and concerns.
Types of Care at Palm Garden Of Sun City
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Palm Garden Of Sun City
4.3overall · 262 ratings combined
4.3★ on Google (262)
Carlos Vilar
Jun 2026
Please do not take your elderly to this location. I give them one star because There’s no option for zero stars. After hip surgery, I took my mother from the hospital to this location after four days being there, I took her home and got Home Care for her. every time I would show up, which was every day, I would find my mother naked and full of piss. on one occasion I saw another elderly lady fall out of the wheelchair, and the aid was yelling out that she was sick and done with this and left her on the floor. Her name is Thelma beware. I had to go and get another nurse to lift her off the floor. As soon as I took my mother home the following day, Department of children and families showed up at my house sent by them. If you love your loved ones, please do not take them to this location they are neglected and not taking care of. During the day they put on a show with a whole full staff once the evening comes it’s a ghost town.
Carmen Pizarro
Jun 2026
My Uncle Jose has been here for several years. He is well taken care of. There always things we want different but he is doing well. No bed sores. They try their best to get him out of bed and cleaned up daily. Sometimes he doesn't want to. We appreciate the entire team providing care for him. I wanted to especially thank Marisela, CNA she goes above and beyond her duty. She has a great relationship with him. I know many do but she is one that stands out. Thank you !!
Laura Meech
May 2026
My mother, Sandy, has all good things to say about her stay at Palm Garden. From her “room with a view” to her “excellent care”. In the past she was always uncomfortable with male CNAs so it means a lot when she tells me 2 out of her 4 favorite CNAs were males. Munya, Sam, Daylin, and Adrianna were kind, patient and attentive - every time they provided care. Ancelyn welcomed her on day of admission with a hot shower after a long hospitalization. Her nurses, Colleen and Carlette, were always kind and ensured that all needs were met and questions answered. Her therapist, Amy, was encouraging and friendly. Thank you to all.
Gia Gma
Apr 2026
Wonderful caring and attentive staff.. I had a small issue and one phone call on a Sat cleared it up quicker than I could hang up the phone. I was very impressed. Food a little salty sometimes that's happens in some o facilities. Mom is conscious of her diet and they have alternatives which is very helpful. Example Oatmeal, Cottage cheese e fruit, Salad, ect... What I like most is the rehabilitation is smaller and it's very easy to exist the staff if you need information or need to relay information and they are always pleasant, prompt and helpful.
Government Inspection History
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 18, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026
May 6, 2025Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2025
Sep 10, 2024Fire Safety StandardHealth Standard18 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Oct 10, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Oct 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Have a Compliance and Ethics Program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Aug 25, 2022Fire Safety StandardHealth Standard5 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022
Apr 30, 2021Fire Safety StandardHealth Standard6 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2021
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2021
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2021
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Palm Garden Of Sun City offer?
Palm Garden Of Sun City offers Skilled Nursing / Long Term Care.
Where is Palm Garden Of Sun City located?
Palm Garden Of Sun City is located at 3850 Upper Creek Dr in Sun City Center, Florida.
What do families say about Palm Garden Of Sun City?
Palm Garden of Sun City Center is a skilled nursing and rehabilitation facility where several reviewers praise attentive, responsive staff and named caregivers who go beyond basic duties. However, one detailed report describes serious neglect, including a resident found unclean and unattended, and a lack of staffing coverage during evening hours.
How did Palm Garden Of Sun City do on recent health and safety inspections?
Palm Garden Of Sun City had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Palm Garden Of Sun City?
Submit the Request Information form on this page to connect with Palm Garden Of Sun City and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Palm Garden Of Sun City? Claim this listing to update photos, pricing, and details. It's free.
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