Lacey Miller
Mar 2026
Beautiful community, and extremely caring staff!!
Oxford Glen Sachse
4546 Bunker Hill Rd
4.7(39 ratings)· Sachse average: 4.5
1 / 5Quick Facts
- Total units
- 48
- Licensed capacity
- 48 residents
- Layout
- Separate houses of 12 bedroom suites each
- Security features
- Each house has its own entrance and doorbell
- Programming
- Intergenerational activities with young visitors
Texas HHSC
What Families Think
Oxford Glen Sachse is a memory care community in Sachse, Texas, built around small households of residents with dementia. Most reviewers describe attentive, engaged staff and noticeable improvements in residents' quality of life, though one detailed account raises serious concerns about staff conduct and billing practices.
The Good
- Staff described as caring and easy to work with
- Frequent, varied activities keep residents engaged
- Therapy dog volunteer program active for over a year
- Family reports improved happiness and engagement after moving in
- Individualized care that accounts for each resident's history
- Home-like small-house design rather than institutional layout
The Bad
- One report of unprofessional, bullying staff behavior toward a resident
- One report of unapproved doctor charges and altered paperwork
AI-generated from reviews and community data.
About Oxford Glen Sachse
Oxford Glen Memory Care at Sachse is a memory care community in Sachse, Texas, providing specialized care for residents living with Alzheimer's disease and other forms of dementia. The community is designed around understanding each resident's personal history, preferences, and routines to guide individualized care and daily interactions.
The physical environment features a home-like setting with separate houses, each containing 12 bedroom suites that open to a great room, full kitchen, dining area, and enclosed courtyard. The open design provides superior visibility for staff, and there are no long hallways that could create confusion for residents. Each bedroom suite has a memory box outside the door for personalization, and each house has its own separate entrance, doorbell, and secure enclosed courtyard with raised gardening beds and outdoor seating.
Care and programming are tailored to each resident's abilities, interests, and personal history. Activities include intergenerational programs connecting residents with young visitors, and every resident's schedule is designed to engage them and create joyful moments. Staff members receive ongoing training in best practices for dementia care and are trained to recognize the person behind the diagnosis. The community maintains 24/7 monitoring by trained team members and secure entrances with enclosed outdoor courtyards.
The community is conveniently located in Sachse near John W. Armstrong Elementary and the Kroger on Lavon Drive. It serves families throughout the surrounding area, including residents from Murphy, Wylie, Rowlett, Garland, and nearby towns across Collin, Taylor, Dallas, and Bowie counties. Oxford Glen is part of Oxford Senior Living, which has more than a decade of experience developing and managing senior living communities.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.7overall · 39 ratings combined
4.7★ on Google (39)
Becky Schieberle (Becky)
Mar 2026
We have a patient at Oxford Glen. Our nurse has such a wonderful things to say about the care she sees from the staff! She’s there weekly and says their staff is friendly and easy to work with - so grateful to have great partners!
Elyse Ramirez
Mar 2026
Oxford Glen is an amazing facility! The residents are well taken care of, and Tabora provides multiple interactive events each week to keep the residents engaged and happy. Story Paws: a therapy dog organization has volunteered here for over a year. From being cheerfully greeted at the front desk, to working with the aids, and bringing special events by partnering with Tabora, they are extremely professional, well organized. It is truly a great place to partner with and they are so appreciative of their volunteers.
Holly Branton
Oct 2025
Absolutely horrible experience here — total fraud and bullying from the staff. From the attendants to the office manager, the entire place feels chaotic and unprofessional. While visiting, I overheard attendants laughing and chanting “Bye Mean Jean! Bye!!” as one of their residents was leaving for another facility. That level of cruelty toward an elderly resident is heartbreaking and unacceptable. When my grandmother was getting ready to move back home after repairs were finished, the staff told her, “Oh, you’ll hate it there, they’ll never take care of you — we would never do that to you!” Their comments caused her a lot of fear and anxiety about leaving. It’s disturbing to see grown adults bully and manipulate people who can’t defend themselves. And to make matters worse, we later found hidden doctor charges from the office manager that were never approved by our family — and it wasn’t even an emergency. When handing you forms, they’ll just “white out” old information on forms and have you write over it. What? This place is extremely shady. I would not trust them with any loved one.
Sally from Dallas Real Estate Planner
Apr 2025
We had the privilege of attending a workshop at Oxford Glen. What an exceptional education session. I know it can be overwhelming but Niki puts everything at ease and always has your loved ones best interest at hand. Her experience speaks for itself and I’m so grateful to have crossed paths. Thank you Niki for your passion and education in long term care and helping our Senior Citizens live their best life!
Frequently Asked Questions
What types of care does Oxford Glen Sachse offer?
Oxford Glen Sachse offers Assisted Living.
Where is Oxford Glen Sachse located?
Oxford Glen Sachse is located at 4546 Bunker Hill Rd in Sachse, Texas.
What do families say about Oxford Glen Sachse?
Oxford Glen Sachse is a memory care community in Sachse, Texas, built around small households of residents with dementia. Most reviewers describe attentive, engaged staff and noticeable improvements in residents' quality of life, though one detailed account raises serious concerns about staff conduct and billing practices.
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