Ellen Mueller
Jun 2026
Supportive and friendly. As all these type of medical type place. They are typical super busy. They do their very best to help in anyway possible
1 / 5CMS Care Compare
Families and rehab patients describe Otterbein Union Township as a small, home-like nursing and rehab community where meals are cooked on-site and staff are generally warm and attentive. Reviewers consistently praise the intimate, personal feel of the five small houses, though a few raise concerns about medication timing and inconsistent staff attentiveness.
AI-generated from reviews and community data.
Otterbein Union Township SeniorLife Neighborhood is a senior living community in Batavia, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 71 reviews.
Otterbein Union Township is a nursing care community in Batavia, Ohio, offering skilled nursing, rehabilitation, memory support, and long-term care in a small house residential model. The community houses residents in five small houses, each with private suites, shared spaces, and home-cooked meals served communally, creating a warm, close-knit environment designed to feel like home rather than a traditional institutional facility.
Residents receive personalized care from a dedicated team of licensed nurses, nursing assistants (called Elder Assistants), and therapists, supported by a higher caregiver-to-elder ratio and consistent nursing partners available around the clock. The community offers physical, speech, and occupational therapy services, as well as in-home care through Otterbein Home Health for residents transitioning back to their own homes. Both temporary rehabilitation stays and long-term care placements are available.
The community emphasizes individual choice and flexibility in daily life. Residents are encouraged to share ideas for activities and meals, get up when they want, dine at their preferred times, and spend their day as they choose, without rigid schedules or structured mealtimes. For those receiving memory support, staff are specially trained and design meaningful activities based on each elder's interests and strengths, including art, music, gardening, seasonal celebrations, reminiscence, and cooking.
Located in Union Township on the outskirts of Cincinnati in Clermont County, the community benefits from the area's natural environment, including over 20 miles of trails. The location also provides proximity to the Veterans Administration outpatient clinic, a valuable resource for veteran residents. Friends and family are welcomed to visit anytime for meals, activities, special occasions, and more.
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Help Me Choose4.2overall · 71 ratings combined
4.2★ on Google (71)
Ellen Mueller
Jun 2026
Supportive and friendly. As all these type of medical type place. They are typical super busy. They do their very best to help in anyway possible
Betty Cowan
May 2026
Great place, they care for my mother wonderfully. Could not ask for a better place
Marilee Black
May 2026
It has been a wonderful place to stay. People are friendly and helpful. Smaller facility so you don’t wait real long when you use your call light and it feels more personable. Weekly activities allow interactions to keep you engaged with others. If I not ready to be home, I’m thankful for this place!
Faye Wray
May 2026
Very nice place but the parking lot is not designed well. They also should have a clubhouse for their residents.
Paul Dinwiddie
May 2026
My husband has been at Otterbein Union Township. for 3 months Small houses are very home like Nursing Care from aides and nurses is very very good Therapists are also very good SocialWorker and Elder Concierge are always responsive to questions and concerns Management addresses concerns thoroughly and in a timely manner If you have a loved one who requires Rehab or Long Term Care I would say Otterbein would provide the compassionate care you are seeking
5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026
Ensure the activities program is directed by a qualified professional.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2024
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedCorrected Sep 7, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2019
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2019
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Otterbein Union Township SeniorLife Neighborhood offers Skilled Nursing / Long Term Care.
Otterbein Union Township SeniorLife Neighborhood is located at 1114 Neighborhood Drive in Batavia, Ohio.
Families and rehab patients describe Otterbein Union Township as a small, home-like nursing and rehab community where meals are cooked on-site and staff are generally warm and attentive. Reviewers consistently praise the intimate, personal feel of the five small houses, though a few raise concerns about medication timing and inconsistent staff attentiveness.
Otterbein Union Township SeniorLife Neighborhood had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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