MyLivingChoice

Otterbein Union Township SeniorLife Neighborhood

1114 Neighborhood Drive

4.2(71 ratings)

Otterbein Union Township SeniorLife Neighborhood, photo 11 / 5

Quick Facts

Total units
60
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
60
Housing model
Five small houses, each with private suites
Veteran resource
Near VA outpatient clinic for veteran residents
Transition support
Otterbein Home Health aids return to residents' own homes
Daily schedule
No fixed mealtimes; residents choose their own routine

What Families Think

Families and rehab patients describe Otterbein Union Township as a small, home-like nursing and rehab community where meals are cooked on-site and staff are generally warm and attentive. Reviewers consistently praise the intimate, personal feel of the five small houses, though a few raise concerns about medication timing and inconsistent staff attentiveness.

The Good

  • Small house model feels like home, not institution
  • Home-cooked meals with willingness to substitute dishes
  • Praised aides and nurses by name for compassionate care
  • Quick response to call lights due to small size
  • Responsive management and social workers to concerns
  • Therapy staff (PT/OT/speech) frequently praised

The Bad

  • Multiple mentions of slow medication delivery, sometimes over an hour
  • One report of a nurse refusing pain medication with poor bedside manner
  • One report of new aide failing to help a distressed resident
  • One report of inconsistent staff introductions to families

AI-generated from reviews and community data.

Otterbein Union Township SeniorLife Neighborhood is a senior living community in Batavia, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 71 reviews.

About Otterbein Union Township SeniorLife Neighborhood

Otterbein Union Township is a nursing care community in Batavia, Ohio, offering skilled nursing, rehabilitation, memory support, and long-term care in a small house residential model. The community houses residents in five small houses, each with private suites, shared spaces, and home-cooked meals served communally, creating a warm, close-knit environment designed to feel like home rather than a traditional institutional facility.

Residents receive personalized care from a dedicated team of licensed nurses, nursing assistants (called Elder Assistants), and therapists, supported by a higher caregiver-to-elder ratio and consistent nursing partners available around the clock. The community offers physical, speech, and occupational therapy services, as well as in-home care through Otterbein Home Health for residents transitioning back to their own homes. Both temporary rehabilitation stays and long-term care placements are available.

The community emphasizes individual choice and flexibility in daily life. Residents are encouraged to share ideas for activities and meals, get up when they want, dine at their preferred times, and spend their day as they choose, without rigid schedules or structured mealtimes. For those receiving memory support, staff are specially trained and design meaningful activities based on each elder's interests and strengths, including art, music, gardening, seasonal celebrations, reminiscence, and cooking.

Located in Union Township on the outskirts of Cincinnati in Clermont County, the community benefits from the area's natural environment, including over 20 miles of trails. The location also provides proximity to the Veterans Administration outpatient clinic, a valuable resource for veteran residents. Friends and family are welcomed to visit anytime for meals, activities, special occasions, and more.

Types of Care at Otterbein Union Township SeniorLife Neighborhood

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Gardening Club
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Otterbein Union Township SeniorLife Neighborhood

4.2overall · 71 ratings combined

4.2★ on Google (71)

Ellen Mueller

Jun 2026

via Google

Supportive and friendly. As all these type of medical type place. They are typical super busy. They do their very best to help in anyway possible

Betty Cowan

May 2026

via Google

Great place, they care for my mother wonderfully. Could not ask for a better place

Marilee Black

May 2026

via Google

It has been a wonderful place to stay. People are friendly and helpful. Smaller facility so you don’t wait real long when you use your call light and it feels more personable. Weekly activities allow interactions to keep you engaged with others. If I not ready to be home, I’m thankful for this place!

Faye Wray

May 2026

via Google

Very nice place but the parking lot is not designed well. They also should have a clubhouse for their residents.

Paul Dinwiddie

May 2026

via Google

My husband has been at Otterbein Union Township. for 3 months Small houses are very home like Nursing Care from aides and nurses is very very good Therapists are also very good SocialWorker and Elder Concierge are always responsive to questions and concerns Management addresses concerns thoroughly and in a timely manner If you have a loved one who requires Rehab or Long Term Care I would say Otterbein would provide the compassionate care you are seeking

Request information

Ask about availability, pricing, or a tour. Your details go only to Otterbein Union Township SeniorLife Neighborhood, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Fire Safety StandardHealth Standard9 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026

  • Ensure the activities program is directed by a qualified professional.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

Aug 15, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2025

Jul 29, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2024

Aug 12, 2022Fire Safety StandardHealth Standard15 citations
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedCorrected Sep 7, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2022

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 7, 2022

Jul 31, 2019Fire Safety StandardHealth Standard8 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2019

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2019

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Otterbein Union Township SeniorLife Neighborhood offer?

Otterbein Union Township SeniorLife Neighborhood offers Skilled Nursing / Long Term Care.

Where is Otterbein Union Township SeniorLife Neighborhood located?

Otterbein Union Township SeniorLife Neighborhood is located at 1114 Neighborhood Drive in Batavia, Ohio.

What do families say about Otterbein Union Township SeniorLife Neighborhood?

Families and rehab patients describe Otterbein Union Township as a small, home-like nursing and rehab community where meals are cooked on-site and staff are generally warm and attentive. Reviewers consistently praise the intimate, personal feel of the five small houses, though a few raise concerns about medication timing and inconsistent staff attentiveness.

How did Otterbein Union Township SeniorLife Neighborhood do on recent health and safety inspections?

Otterbein Union Township SeniorLife Neighborhood had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Otterbein Union Township SeniorLife Neighborhood?

Submit the Request Information form on this page to connect with Otterbein Union Township SeniorLife Neighborhood and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Otterbein Union Township SeniorLife Neighborhood? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Batavia.

Prefer to stay home?

Home care agencies serving Batavia bring help to the house: daily living, companionship, and respite for family caregivers.