William French
Jan 2026
Awesome place friendly staff great place to live
1 / 5Quick Facts
- Total units
- 208
- Medicare rating
- 2 of 5
- Ownership
- Non profit, Church related
- Certified beds
- 208
- Inspections
- View history (51 citations)
- Payment model
- Month-to-month rental, no buy-in fee
- Nearby hospital
- Johnson Memorial Health located directly across the street
- Couples policy
- Couples with different care needs can remain together
- Cottage housing
- Remodeled Brookside Cottages in 2- or 3-bedroom layouts
CMS Care Compare
What Families Think
Otterbein Franklin is a large continuing care campus in Franklin, Indiana, offering independent living, assisted living, memory support, and long-term care/rehab all in one place. Reviewers consistently praise the rehab and therapy staff for attentive, personalized care, and residents describe an active, friendly community with lots of activities and cottage or apartment living options.
The Good
- Rehab and therapy staff praised as attentive and caring
- Residents describe strong sense of community and friendly neighbors
- Full calendar of activities: pickleball, bocce, cornhole, bingo, euchre
- Cottage living with yard and snow maintenance included
- Smooth move-in process cited by new residents
The Bad
- No published pricing available for planning comparisons
AI-generated from reviews and community data.
Otterbein Franklin SeniorLife Community is a senior living community in Franklin, Indiana offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.0 out of 5 across 77 reviews.
About Otterbein Franklin SeniorLife Community
Otterbein Franklin is a continuing care retirement community (CCRC) for adults 55 and older located in Franklin, Indiana. Situated on 120 acres of park-like grounds, the community offers independent living, assisted living, memory support for early to mid-stage cognitive decline, and long-term care services on a single campus.
The community features extensive amenities including tennis courts, a heated indoor pool, a fitness center, greenhouse, art studio, and library. Residents enjoy weekly activities and a full calendar of programs designed to support an active lifestyle. The community is located in Johnson County, approximately 25 miles south of Indianapolis and close to Greenwood and Columbus, providing easy access to shopping and cultural activities. Downtown Franklin, including its historic courthouse, Franklin College, vintage shops, and local restaurants, is just minutes away.
Otterbein Franklin offers flexible living arrangements with remodeled Brookside Cottages available in 2- or 3-bedroom options, as well as Wesley Center apartments. The community provides month-to-month rental payment options with no required upfront investment or asset transfer. Residents can transition between care levels while remaining in familiar surroundings, with care services brought to their residences as needed.
The community is positioned near exceptional healthcare resources, including Indiana University, St. Vincent, Franciscan Health, and Johnson Memorial Health, which is located directly across the street. Couples with different care needs are welcomed and can remain together on campus under flexible contract options tailored to individual lifestyle preferences.
Types of Care at Otterbein Franklin SeniorLife Community
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Kitchen
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Washer & Dryer
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Guest Meals
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Security
- Swimming Pool
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Otterbein Franklin SeniorLife Community
4overall · 77 ratings combined
4★ on Google (77)
Barbara Painter
Dec 2025
I was at Otterbein Rehab for 3 weeks after surgery. I had excellent care from the medical staff and therapists. They are all very caring, thoughtful, friendly. and they treated me like I was their only patient. I was very happy with all of this special attention and great care!
Karen Minnemeyer
Nov 2025
I spent several weeks in Otterbein rehab after breaking 6 ribs. This included a couple of stays at St. Francis due to breathing issues. I was very well taken care of, loved the staff and hopefully made some lasting friendships. Staff was professional, caring, and sometimes just plain fun. I never felt overlooked, forgotten or not important to everyone.
Christopher Norman
Jul 2025
The detail and setting of the campus are absolutely gorgeous. This campus has absolutely everything you could want. A theater, fitness center similar to the Y, pool, jacuzzi spa, pickleball courts, lake with pavilion, restaurant, golf carts...... etc. etc. Stunning property
Steve Vlcan
Jul 2025
When my wife was diagnosed with Alzheimer's, I realized that our future was changing. I knew that someday soon we would need to have help and assistance for her in the future. Consequently, the hunt for the best facility was on. We checked many facilities in the Greenwood area and settled on two we both liked. As time went on it became necessary to get some help at our home for my wife. Finally, we had to make the decision to move,<br><br>We called Cindy Workman at Otterbein and she showed my wife and I three cottages. We also toured the three memory units. We bought a cottage, sold our house and moved in. Within two months my wife needed to go to Murphy's the middle unit for memory. Ten months later I was notified she needed to move to level three. I am grateful for the love that both of these units gave to my wife, I visited her everyday. She was always well kept and clean. Isn't this all we want for our loved ones. We lost my wife four months ago to this horrible disease and I still visit the units to express my love for the way the CNA's and nurses treated my wife, I couldn't be happier to be living in Otterbein Franklin.
Government Inspection History
9 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 4, 2025Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025
Oct 20, 2025Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 25, 2025
Aug 21, 2025Fire Safety StandardHealth Standard18 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity K of L: immediate jeopardy, patternCorrected Sep 26, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity K of L: immediate jeopardy, patternCorrected Sep 26, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 7, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 26, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025
Install properly constructed and protected linen or trash chutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Jul 23, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2025
May 14, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025
Apr 9, 2025Health Complaint3 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 11, 2025
Sep 26, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024
Jul 31, 2024Fire Safety StandardHealth Standard12 citations
Develop Emergency Preparedness policies and procedures.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024
Develop a communication plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2024
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Ensure medical gas and vacuum systems have documented maintenance programs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2024
Sep 1, 2023Fire Safety StandardHealth Standard13 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 20, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Provide properly sized and located linen or trash receptacles.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 22, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Otterbein Franklin SeniorLife Community offer?
Otterbein Franklin SeniorLife Community offers Independent Living and Skilled Nursing / Long Term Care.
Is Otterbein Franklin SeniorLife Community pet friendly?
Yes. Otterbein Franklin SeniorLife Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Otterbein Franklin SeniorLife Community located?
Otterbein Franklin SeniorLife Community is located at 1070 W Jefferson St in Franklin, Indiana.
What do families say about Otterbein Franklin SeniorLife Community?
Otterbein Franklin is a large continuing care campus in Franklin, Indiana, offering independent living, assisted living, memory support, and long-term care/rehab all in one place. Reviewers consistently praise the rehab and therapy staff for attentive, personalized care, and residents describe an active, friendly community with lots of activities and cottage or apartment living options.
How did Otterbein Franklin SeniorLife Community do on recent health and safety inspections?
Otterbein Franklin SeniorLife Community had 9 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Otterbein Franklin SeniorLife Community?
Submit the Request Information form on this page to connect with Otterbein Franklin SeniorLife Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Otterbein Franklin SeniorLife Community? Claim this listing to update photos, pricing, and details. It's free.
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