3.5(2 ratings)· Bloomington average: 4.7
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
OSF Home Health & Hospice offers home-based care services in Bloomington, Illinois, but there is very limited review feedback available to gauge typical family experiences. The one detailed account describes a serious lapse in on-site support during a medical emergency, though it also notes a staff member who later expressed genuine concern.
AI-generated from reviews and community data.
OSF Home Health & Hospice is a home health agency serving Bloomington, Illinois offering Home Health.
OSF Home Health & Hospice is a Medicare-certified home health agency serving Bloomington, Illinois since 1985. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients at home.
The agency holds a CMS quality rating of 3.0 out of 5 stars. Reviewers have noted mixed experiences with responsiveness and support during critical moments, with one family describing delayed or inadequate assistance during an emergency situation, though they noted that individual staff members demonstrated compassion when acknowledging lapses in care.
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Help Me Choose3.5overall · 2 ratings combined
3.5★ on Google (2)
Scott Douglas
Jan 2026
Brought equipment and medicine but did not provide staff, advice, or timely help. Hospice person was on site and refused to help with a fall; would not even facilitate help. *added- a staff member later lamented that ‘they failed you; and I’m so sorry’. That person was very good.
OSF Home Health & Hospice is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
324 completed patient surveys, 29% response rate.
Hospital outcomes
How patients did
Service area
OSF Home Health & Hospice reports serving 70 ZIP codes, including Bloomington, Anchor, Ancona, Armington, Arrowsmith, Atlanta, Bellflower, Benson, Blackstone, Cabery and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147451. National figures are the average across all certified agencies.
OSF Home Health & Hospice offers Home Health.
OSF Home Health & Hospice is located at 1701 E College Ave in Bloomington, Illinois.
OSF Home Health & Hospice carries a 3.5 out of 5 rating from 2 Google reviews. OSF Home Health & Hospice offers home-based care services in Bloomington, Illinois, but there is very limited review feedback available to gauge typical family experiences. The one detailed account describes a serious lapse in on-site support during a medical emergency, though it also notes a staff member who later expressed genuine concern. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. OSF Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact OSF Home Health & Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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