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Orlando Health & Rehabilitation Center

830 West 29th Street

2.4(190 ratings)· Orlando average: 4.2

Orlando Health & Rehabilitation Center, photo 11 / 4

Quick Facts

Total units
391
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
391
History
Serving Orange, Seminole, and Osceola counties over 60 years
Location
Located close to local hospitals
Therapy Services
On-site physical, occupational, and speech therapy

What Families Think

Reviews for this skilled nursing and rehab facility are largely negative, with a low overall Google rating built on repeated complaints about understaffing, delayed care, and cleanliness. A few reviewers, including one from after a recent leadership change, describe attentive nursing staff and a well-run therapy program, suggesting an inconsistent experience across visits.

The Good

  • Therapy staff (PT/OT/speech) praised as attentive and organized
  • Some reviewers describe nursing staff as caring and supportive
  • One reviewer noted visible improvement under a new Director
  • Warm, well-maintained environment described by at least one family

The Bad

  • Several reports of nurse understaffing and rushed, rushed bedside care
  • One report of physicians rarely checking in despite a five-week stay
  • Reports of unclean facility and recurring shortages of clean linens
  • One serious report of improper trach care leading to infection and hospitalization

AI-generated from reviews and community data.

Orlando Health & Rehabilitation Center is a senior living community in Orlando, Florida offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.4 out of 5 across 190 reviews.

About Orlando Health & Rehabilitation Center

Orlando Health & Rehabilitation Center in Orlando, Florida provides skilled nursing care, post-acute services, and long-term care. The facility has served Orange, Seminole, and Osceola counties for over 60 years and is located close to local hospitals.

The center offers rehabilitative services through Physical, Occupational, and Speech Therapists, along with care from Registered and Licensed Practical Nurses and Certified Nursing Assistants. Post-acute services assist residents transitioning from hospital to home, with professional teams working alongside physicians to support successful discharge planning. For those requiring long-term care, the facility provides general nursing and restorative services in a home-like environment.

Care is coordinated through an interdisciplinary team that collaborates with residents, patients, families, and staff to develop individualized plans tailored to each person's needs. The facility emphasizes core values including communication, compassion, dignity, empathy, integrity, respect, and responsiveness in delivering care.

Orlando Health & Rehabilitation Center supports resident and family involvement and integrates into the community it serves. The facility maintains a commitment to fostering professional growth among staff members while supporting a diverse environment of care.

Types of Care at Orlando Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Help Me Choose

Reviews of Orlando Health & Rehabilitation Center

2.4overall · 190 ratings combined

2.4★ on Google (190)

Jacob Oliver

Mar 2026

via Google

I was extremely disappointed in my experience at this facility. It consistently looked as though it hadn’t been cleaned, we continually ran out of clean linens and I saw that the number of staff to assist the residents did not appear adequate. That is concerning to me anywhere people receive care. 
Also, I have personally witnessed the Head Administrator act in an unprofessional manner. She has smoked in her car in the parking lot when she tells the patients they cannot smoke in their cars. And she vapes inside the building. I think that type of behavior speaks to the quality of your leaders and whether or not you believe in accountability for everyone in the organization. Based on everything I saw myself, I would not recommend this organization.

Kendra Washington

Feb 2026

via Google

This place is disgusting, lack of staff, does not know how to care for a trach patient. They had my brother with a bad UTI that became a bad kidney infection & when we kept pressing why it was blood in his urine they said it was normal & we’ll have the dr come but they never came. My brother also had a trach that their lack of cleaning it caused him to develop pneumonia along with the bad uti caused him to be rushed to the hospital where it was discovered that the rehab was not cleaning his trach properly & was clogged & back up which is the reason he was rushed to hospital because he couldn’t breathe & the infection was so severe his blood pressure was extremely low. I Can go on & on about the lack of care this place provides that I do not understand how they are still open. They put patients here that do not have rich funds & give them the minimal amount of care while literally killing them in the process yet nobody budges regarding complaints of lack of care.

Harry Kim

Jan 2026

via Google

Not very impressed the way the facility ran things. Shortage of nurses or undersceduled, nurses felt rushed to see patients or lack bedside manners. Lack of communication or conversation, one only spoke Spanish to Me when I don't speak spanish. Nurses seem to pass on tacks to other nurses, I had waited 5 days for dressing change when supposed to be every day. My stay was for 5 weeks, maybe saw doctors 3 times. I had to ask to see them, never came to check up on their own will. Medical orders seem to got lost or never fulfilled. When arrived here from the hospital, asked about taking a shower, they had no hot water for two weeks. Lost some clothes from their laundry service. Took almost two weeks to get SOME of my clothes back. When I had a question or issue felt like getting the run around from staff. Therapy staff were great. They seem to have things together. So before considering do your research, make sure this facility is right for you or your loved ones.

laylaa shoeibi

Nov 2025

via Google

This nursing home is a wonderful place. The nurses and care staff truly care for their patients and always go above and beyond to make everyone feel comfortable and supported. The environment is warm, welcoming, and well-maintained, which gives families peace of mind. Communication is great, and you can tell the staff take pride in what they do. I would definitely recommend this place to anyone looking for compassionate and reliable care! 👌😊

Stephanie Smith

Jul 2024

via Google

I recently toured this facility about 3 months ago while attempting to help a family friend find long term care for her aging father and I wasn’t too impressed. However, revisiting on yesterday…what a difference! As a RN I was thoroughly impressed by said difference! We seem to have come during a week of celebration for the staff and it looks as if even the patients were in great spirits celebrating the staff. I do think the new Director has a big part to do with this transformation and I am happy to see it. I look forward to seeing how my friends father transitions here and seeing how the facility grows!

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Government Inspection History

7 inspection visits in the last three years, 75 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 10, 2026Health Complaint1 citation
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2026

Oct 15, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 15, 2025

Jun 20, 2025Fire Safety StandardHealth Standard24 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 20, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2025

Aug 22, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 22, 2024

Mar 8, 2024Fire Safety StandardHealth ComplaintHealth Standard37 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 8, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity J of L: immediate jeopardy, isolatedCorrected Apr 8, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity G of L: actual harm, isolatedCorrected Apr 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 8, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

Jul 8, 2023Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

May 5, 2022Fire Safety StandardHealth Standard9 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 13, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Orlando Health & Rehabilitation Center offer?

Orlando Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Orlando Health & Rehabilitation Center located?

Orlando Health & Rehabilitation Center is located at 830 West 29th Street in Orlando, Florida.

What do families say about Orlando Health & Rehabilitation Center?

Reviews for this skilled nursing and rehab facility are largely negative, with a low overall Google rating built on repeated complaints about understaffing, delayed care, and cleanliness. A few reviewers, including one from after a recent leadership change, describe attentive nursing staff and a well-run therapy program, suggesting an inconsistent experience across visits.

How did Orlando Health & Rehabilitation Center do on recent health and safety inspections?

Orlando Health & Rehabilitation Center had 7 government inspection visits in the last three years, with 75 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Orlando Health & Rehabilitation Center?

Submit the Request Information form on this page to connect with Orlando Health & Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Orlando Health & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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