Avis Townsend
Mar 2026
I spent 4 months there getting therapy. I loved all my caretakers. I visit when I can. I tell everyone this is the place to go. Who thought you could have fun in a nursing home? I did. I miss everyone each day.
1 / 6CMS Care Compare
AI-generated from reviews and community data.
Orchard Rehabilitation and Nursing Center is a senior living community in Medina, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.6 out of 5 across 56 reviews.
Orchard Rehabilitation & Nursing Center is a rehabilitation and nursing care facility in Medina, New York, offering both short-term rehabilitation and long-term care services.
The facility provides compassionate and dignified care focused on promoting residents' physical and emotional well-being. The rehabilitation team develops customized rehabilitation plans with measurable outcomes, while the long-term care team builds and maintains a vibrant community environment.
The center emphasizes partnerships with residents and families to foster meaningful relationships. Staff are described as committed to developing the physical, emotional, and spiritual potential of residents, creating an environment where residents, families, and friends become part of an extended community.
The facility maintains a non-discriminatory admission and care policy regardless of race, creed, color, national origin, sex, disability, age, source of payment, marital status, or sexual preference.
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Help Me Choose3.6overall · 56 ratings combined
3.6★ on Google (56)
Avis Townsend
Mar 2026
I spent 4 months there getting therapy. I loved all my caretakers. I visit when I can. I tell everyone this is the place to go. Who thought you could have fun in a nursing home? I did. I miss everyone each day.
Dawn Seitzer-Parker
Feb 2026
Very nice staff. Very clean place. I have been living here for 16 months and I couldn't complain about anything. Well I could but only me being whiny. I'm glad to be here. If you have to be in a place like nursing and rehab by this is your place.
Elizabeth Collins
Dec 2025
Everyone was so helpful with my dad's transition to skilled nursing care. Excellent communication and support from the administration and management teams. This is a difficult time for my dad, mom and family. They have treated my family with respect and kindness. Thank you
Donna Deflippo
Aug 2025
I came there to visit my brother. To begin with i am a retired nurse andvworked in a nursing home for awhile. I was impressed right from the moment I walked in. The cleanliness and smell was awesome. The smell gym The kitchen smelled good. The nurse at the station was very nice and helpful. Lastly to see my brother looking so clean and well cared for was a big relief. His room was clean and well kept. Well done. I'm very impressed. Thank you.
mynameiskmart
Feb 2025
My dad was in Orchard’s rehab wing. I can say the staff truly care and do everything they possibly can with what they have. There are countless stories of nurses, aides, and PT/OT staff finding unique ways to make him as comfortable as possible during the months he was there (i.e. finding a radio for his room, finding wheelchair/bed types that best accommodates his growing needs). I am so deeply grateful to each of them. Brittany is the social worker there and rockstar communicator. Truly from day one was empathetic, sincere, and consistent. Photo: My dad played the piano in the community room sometimes and we also would sit outside in the quad.
4 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 28, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 6, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Severity B of L: potential for minimal harm, patternCorrected Jun 6, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 15, 2022
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Address patient/client population and determine types of services needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Establish staff and initial training requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 9, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Orchard Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Orchard Rehabilitation and Nursing Center is located at 600 Bates Road in Medina, New York.
Orchard Rehabilitation and Nursing Center had 4 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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