Josh Payne
Mar 2026
Very caring and thoughtful staff!!! The maintenance guys are pretty great too!!
3.1(19 ratings)· Menasha average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Family reviews of Oakridge Gardens are sharply divided: several praise the physical and occupational therapy team, housekeeping, and the warmth of individual staff members, while others describe serious lapses in care coordination, medication safety, and communication during discharge. The community's 3.1 average rating reflects this split between very positive rehab experiences and a few alarming incident reports.
AI-generated from reviews and community data.
Oakridge Gardens Nursing Center, Inc. is a senior living community in Menasha, Wisconsin offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 19 reviews.
Oakridge Gardens Nursing Center in Menasha, Wisconsin is a skilled nursing facility offering short-term rehabilitation, long-term care, and specialized memory care programs. The community provides a home-like environment with a supportive, family-driven atmosphere and operates under a continuum of care philosophy that ensures each resident receives personalized attention tailored to their evolving needs.
The facility's Short-Term Rehabilitation and Memory Care programs have been recognized by Activated Insights, a nationally respected customer satisfaction firm, for excellence in customer service. The team includes nurses, doctors, rehabilitation staff, and social services professionals who collaborate to deliver coordinated care for residents.
Oakridge Gardens is an intimate, community-based residential facility located in the beautiful Lake Park Villas subdivision in Menasha, with nearby shopping and entertainment options accessible to residents and their families.
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Help Me Choose3.1overall · 19 ratings combined
3.1★ on Google (19)
Josh Payne
Mar 2026
Very caring and thoughtful staff!!! The maintenance guys are pretty great too!!
Cyra Flanagan
Jan 2026
Management yelled at me for getting paper for my office like I was going to steal the paper or something? And the CNA‘s always leave the bags from when they change the resident in the hallway smells atrocious.
Cee Wink
Jul 2025
At first I thought it was good for 93 yo Mom. But then, they gave her 17 medications that were for another patient! THESE WERE NOT HER MEDS! This woman had to have her food pureed, how did they force so many pills into her? Her body could not recover from that ,and she died a few days later!! But the ladies that do hair and nails for them are very sweet.
slj983
Jul 2024
The nurses who have compassion, love, and care deserve 5 stars. The nursing director who stated "Let's just get her out of here as soon as we can." rather than follow the date ordered by the GP during a discharge conference deserves none. My mother was treated like dirt at Oakridge, we had to fire Dr. Schreiber before she lost all hope, he almost got her home and benefits taken away to "incapacitate" her (that's all he cared about- not rehabbing her or figuring out how to work with her medical trauma.) My mom was discharged with no medical supplies ready at home, without a sling for the lift that fit, because they didn't want to deal with her anymore. Or me. When I stated we had no supplies yet, they ignored us. She was discharged as well by ignoring orders to get her nephrostomy tube changed out and replaced, and get ME the supplies needed to take care of it at home. Because of that, she spent 8 hours in the ER less than 2 weeks after discharging because it's coming out of her body. They punish people for medication side effects. They don't value patient autonomy or independence- for her they were dishonest about some of the meds she was being given, and they wouldn't allow her to have her electric wheelchair. She would wait for hours sometimes to get a drink. She was paralyzed and was unable to move herself in a manual wheelchair. I had to beg for her to even have it the day she went home. Please don't send a loved one there. Avoid Dr. Schreiber at all costs!
Karen Marek
Sep 2023
My brother is there for rehab. Everyone is so nice. From the physical therapy occupation staff nurses ,cna, laundry staff , office staff and housekeeping . They answer all our questions and keep us in the loop as to how he is doing. His room is always clean and his cloths are washed and brought back The physical therapy and occupational people are great and makes sure he is doing his exercises so he can get strong. So he can resume his life independently. Again. I must add he does like the food too. .I have to admit I did see some bad reviews i was concerned but our experience has been very positive.
5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 10, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 16, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity C of L: potential for minimal harm, widespreadCorrected May 3, 2024
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Mar 3, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oakridge Gardens Nursing Center, Inc. offers Memory Care and Skilled Nursing / Long Term Care.
Oakridge Gardens Nursing Center, Inc. is located at 1700 Midway Rd in Menasha, Wisconsin.
Oakridge Gardens Nursing Center, Inc. carries a 3.1 out of 5 rating from 19 Google reviews. Family reviews of Oakridge Gardens are sharply divided: several praise the physical and occupational therapy team, housekeeping, and the warmth of individual staff members, while others describe serious lapses in care coordination, medication safety, and communication during discharge. The community's 3.1 average rating reflects this split between very positive rehab experiences and a few alarming incident reports. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Oakridge Gardens Nursing Center, Inc. had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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