Thom W
Oct 2025
Missed meds and doses. No response to med change requests for almost a week. Scheduled 1 staff to pull meds that they require 2 trained staff for resulting in waiting hours extra for treatment. - I'm not sure if it's abuse or just plain neglect, but I could not in good faith recommend going to this facility. Addressing the problems with management, they repeatedly apologized for my feelings - versus the cause of the feelings which was their facility and lack of competent care or staff. They also did not communicate properly with the hospice providers to figure out who was actually responsible for various items for the patient/s involved - although they did have a meeting today almost 2 weeks later. Maybe they're trying to improve but it's too little, too late. All in all, a handful of exceptional staff but it's a trainwreck at the top. Wouldn't put a family member in there, maybe my worst enemy, but they probably don't deserve that kind of treatment either.









