MyLivingChoice

Oakhill Healthcare

76 North Street

3.1(27 ratings)

Oakhill Healthcare, photo 11 / 2

Quick Facts

Total units
123
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
123
Physical Therapy
Rehab therapy handled by an outside company
End-of-Life Care
Hospice care available for residents on-site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Oakhill Healthcare in Middleboro, MA is a skilled nursing and long-term care facility with a mixed reputation, reflected in its 3.1 out of 5 rating across 27 Google reviews. Some families praise the warmth and dedication of individual staff members, while others report serious lapses in basic care such as unaddressed incontinence, bedsores, and poor communication.

What reviewers praise

  • Staff described as caring and attentive by several families
  • Accepts MassHealth when other facilities are full
  • On-site rehab department with activities like bingo, art, music
  • Hospice care available for residents at end of life
  • Personal relationships form between long-term staff and residents

What reviewers flag

  • Multiple reports of neglect, including unaddressed incontinence and bedsores
  • One report of poor communication about rehab progress and discharge
  • Food quality criticized, described as institutional or hard to identify
  • One report of stained, worn bed linens

AI-generated from reviews and community data.

Oakhill Healthcare is a senior living community in Middleboro, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 27 reviews.

About Oakhill Healthcare

Oakhill Healthcare is a skilled nursing and long-term care facility in Middleboro, Massachusetts, with a licensed capacity of 123 residents. The community accepts MassHealth insurance alongside private pay.

Family feedback is mixed and candid. Positive reviewers emphasize that staff members show genuine care and work hard in a difficult environment, with one family noting the facility "take[s] mass health" when other places have limited slots. Several families highlight recreational programming, bingo, art, music, and holiday events, and credit the rehab department. However, critical reviews point to serious concerns: dated physical conditions including visible pest issues, stained and worn bedding, food served in disposable containers, and inadequate toileting assistance during rehabilitation stays. Some families report lack of communication about therapy progress and felt nursing staff were dismissive when raising care questions.

Oakhill Healthcare holds a 3.1 out of 5 rating based on 27 Google reviews. The divided feedback suggests the quality of care may depend significantly on unit placement and individual staff members, with families appreciating the facility's willingness to accept insurance and its activity programming, but expressing frustration over maintenance standards and consistency in hands-on patient care.

Types of Care at Oakhill Healthcare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Oakhill Healthcare

3.1overall · 27 ratings combined

3.1★ on Google (27)

Matthew Grace

Jan 2026

via Google ↗

My sister has dealt with Kyle in the office, he has always been very helpful. They treat my mother with the upmost respect at Oakhill and we couldn't be happier with the care she gets. They are always offering fun activities for the patients and you can tell the nurses genuinely care, which is hard to find these days. My Mother is on the C Unit and all of the staff on that unit are phenomenal. She just got back to Oakhill after having a difficult 9 months and she was so excited to see Wendy & Dee again. Dee is a nurse on a separate unit and still goes to say hi to my mom! Sincerely, thank you all for being so kind to my mother, treating her with respect and taking great care of her!

Michael Grace

Nov 2025

via Google ↗

It's a nursing home not a resort the staff works hard to make a tough situation better because when your sick , old or recovering it's hard on you and your family. Don't take needing a place like this out on the people trying to help, a thank you is appreciated. They have good rehab dept. , they decorate and have some things to do bingo. Art, music holidays they will to take suggestions and donations if you want to help (food supplies , help for less fortunate folks and in general) They serve Institution food it's hot on time and they try to make it reasonable they have sandwiches , anytime snacks beverages are always avaliable. They do do store runs and allow deliveries. I found my room was Clean and was done daily They have to put up with some tough situations and people please be nice remember if you could take care of your loved ones they would be home. I did see a few volunteers Ask them I'm sure you can help I was there for a couple of months it's hard you don't want to be there and your are sick but it is what it is. I appreciated the Oak hill staff and all of their efforts. Thank you!

soneilrn

Dec 2024

via Google ↗

Place was a dump! Old and saw bugs by the sliding doors in the room. My father was in worst shape than ever after his so called “rehab”. He was increasingly incontinent and I could tell he was never toileted. When I asked someone if he could be toileted I got the eye roll. No one ever called to update me on his physical therapy progress at all. I would call and I got the same answer,”We use an outside company do someone will call you.” No one ever did. I visit my Dad and even the aide said,”I’ve never seen anyone ever working with your father.” My father was discharged without any information about his stay. Absolutely nothing. He was discharged on Feb 14 and passed away a month later. I would never ever recommend this place.

Cherie Larracey

Nov 2024

via Google ↗

This place is a warehouse for people. Fed in Styrofoam containers with food that can't be identified. Food is dropped off to patients who can't even feed themselves. When asked for clean bed linens they all have stains and you can see through the sheets they are so old. Nursing staff for the most part could careless about patient care. Administration is polite but nothing seems to be done about poor patient care. My loved one was soaking wet with urine for hours. Yes I know for fact because I was there and came back four hours later to find him the same way I had left him . I also had marked his brief to assure I would know if he had been changed. NOPE!!! My loved one then had a medical change in status. I brought this to the nurses attention who only took his oxygen level after asking her to do vital signs. It took the second shift nurse to identify he had a high heart rate and spiked a fever. Off to the hospital he went. DO YOUR LOVED ONES A FAVOR , NEVER EVER SEND THEM TO OAKHILL HEALTHCARE IN MIDDLEBORO MA. ALSO LOOK UP REVIEWS AND SEE THEY WERE IN DEEP TROUBLE FOR NEGELECT AND LACK OF PATIENT CARE. This is a very sad experience for all involved. PATIENT BEWARE!!!

Mary Cass

Dec 2019

via Google ↗

This could be 3 stars because of the age of the facility, but the staff and the little things they do bumps it up to five. I am familiar with newer and more expensive places and am making my review based on that. Firstly they take mass health, other facilities have a few slots and no rooms available. When I walk in to visit the patients are very friendly happy and alert. The staff is visible and concern about the patient. She spends most of her time in bed and started to get bed sores. They treated it immediately and she is feeling fine. One of the little things is a couple of bird feeders outside each patient’s window. My sister is getting hospice care and losing the cancer battle. She is happy being there because how friendly and caring the staff is. The staff consists of many locals and she can share stories with many of them. Most of all I feel very comfortable with her there and she is local to family and friends.

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Government Inspection History

6 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 6, 2026Fire Safety StandardHealth Standard13 citations
  • Provide or get specialized rehabilitative services as required for a resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026

Nov 6, 2024Fire Safety StandardHealth Standard25 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2024

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Establish policies and procedures including evacuation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 11, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 11, 2024

Jan 22, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2024

Nov 15, 2023Infection ControlNo citations
Aug 9, 2023Fire Safety StandardHealth Standard10 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 15, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2023

  • Conduct testing and exercise requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 15, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity B of L: potential for minimal harm, patternCorrected Sep 13, 2023

Jul 13, 2023Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Oakhill Healthcare offer?

Oakhill Healthcare offers Skilled Nursing / Long Term Care.

Where is Oakhill Healthcare located?

Oakhill Healthcare is located at 76 North Street in Middleboro, Massachusetts.

What do families say about Oakhill Healthcare?

Oakhill Healthcare in Middleboro, MA is a skilled nursing and long-term care facility with a mixed reputation, reflected in its 3.1 out of 5 rating across 27 Google reviews. Some families praise the warmth and dedication of individual staff members, while others report serious lapses in basic care such as unaddressed incontinence, bedsores, and poor communication.

How did Oakhill Healthcare do on recent health and safety inspections?

Oakhill Healthcare had 6 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Oakhill Healthcare?

Submit the Request Information form on this page, or contact Oakhill Healthcare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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