9 Arbetter Drive
4(8 ratings)· Framingham average: 4.2
1 / 4CMS Care Compare
Reviews of Oak Knoll are sharply divided: some families praise the cleanliness, activities, and caring staff, while others report serious lapses in medical care and communication. The negative reviews describe missed medical appointments, undocumented bedsores, and a resident left unattended for over an hour before a dialysis appointment.
AI-generated from reviews and community data.
Oak Knoll Rehabilitation and Healthcare Center is a skilled nursing and rehabilitation facility in Framingham, Massachusetts. The 123-bed facility has served the community for over 30 years, offering short-term rehabilitation, long-term care, respite care, and hospice services with round-the-clock support.
The community emphasizes a personalized approach to care, providing engaging community activities alongside medical services. Staff are available to assist residents with their needs throughout the day and night.
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Help Me Choose4overall · 8 ratings combined
4★ on Google (8)
Jason K
Jun 2026
Heed the other reviews of elderly abuse. My healthy parent suffered here, and before I could move my parent to another facility, passed away due abuse from Oak Knoll. Run from this place. And I was threatened by Oak Knoll if I posted this review. Fine by me, my good friend is an attorney. State of Massachusetts: please investigate the complaint my wife filed regarding abuse at Oak Knoll.
Maxine Schmeidler
May 2026
The management and staff are excellent. The activities and the care of the individuals are fantastic. They encourage participation on all levels. The place is spotless and they change the decorations for each holiday. They really care. We are really happy to have our mom stay there.
Deana Trindadeharris
May 2026
Very clean and the best attendance. My brother is very happy with the Reabilitation help.He will recover soon with this treatments and the kindness of everyone who been working 💪🏼 on his medical needs. Thank you.
SC DANCE
Apr 2026
If you are involved in your loved one’s care, I strongly recommend you do not bring them here. Go as much as you can, go when they’re not expecting you. You will quickly see that they simply do not care. My father missed multiple important appointments while under their care. They never scheduled a GI appointment despite repeated requests. His catheter change — which he needs for dialysis — was missed because they failed to stop his J-tube feeding 24 hours beforehand. Told them multiple times my dad was discharged with a wrong med/old med list.. that it was not on his med list from MGH and they didn’t even care to make a appointment to see if he really needed it or not. They told me themselves they wanted him on a stronger dose of metropolol ! Which is CRAZY to me because if someone tells you he’s not supposed to be on it, no one makes a cardiovascular appointment to verify what he really needs… why would you make it stronger?? On another occasion, they forgot him in his room for over an hour and did not have him ready for his dialysis appointment. Metro West Transport even told me themselves that this was why they had to leave, they only wait 10 minutes. I also informed staff during a care meeting that it looked like my father was developing a bedsore. Nothing was done. When I asked staff later on if it had been documented, staff told me no. It was only treated after he left and went to another hospital. What’s most frustrating is that now, after he has left their facility, they seem aware and concerned about what’s happening with him outside of their care. Yet while he was there, they showed little concern — even leaving him sitting in a wheelchair for over an hour by himself, not being able to reach his call bell. My dad’s exact words to me were: “Sarah I’m dizzy, they forgot about me… I didn’t go to dialysis.” Absolutely unacceptable! Patients deserve dignity, attention, and proper care while in your care… not after discharge ! Even when talking to them it didn’t even seem like they cared. Best thing about this place is the CNA’s. Lost count of how many times the CNA’s told me the staff doesn’t listen to them… even if they try to advocate for a patient.
Oak Knoll Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.
Oak Knoll Rehabilitation And Healthcare Center is located at 9 Arbetter Drive in Framingham, Massachusetts.
Reviews of Oak Knoll are sharply divided: some families praise the cleanliness, activities, and caring staff, while others report serious lapses in medical care and communication. The negative reviews describe missed medical appointments, undocumented bedsores, and a resident left unattended for over an hour before a dialysis appointment.
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