5 Star
May 2026
Friendly Caring Staff. Just south of Whitehouse close for family to visit lots of parking Handicap accessable Parking
1 / 3Quick Facts
- Total units
- 120
- Medicare rating
- 4 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 120
- Inspections
- View history (13 citations)
CMS Care Compare
What Families Think
Oak Brook Health Care Center is a skilled nursing and long-term care community in Whitehouse, Texas, with a 3.9 out of 5 rating from 72 Google reviews. Families describe a caring, attentive staff and a good activity program, though a few reviewers raised serious concerns about cleanliness, communication, and oversight of care.
The Good
- Friendly, caring staff repeatedly praised
- Quick to respond to call lights
- Daily activities and community outings offered
- One family satisfied after 4.5 years of care
- Ample parking, handicap accessible
The Bad
- One report of strong urine odor in resident areas
- One report of poor communication with administration
- One report of falls and over-sedation concerns
AI-generated from reviews and community data.
Oak Brook Health Care Center is a senior living community in Whitehouse, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 72 reviews.
About Oak Brook Health Care Center
Oak Brook Health Care Center is a 120-bed skilled nursing and long-term care facility in Whitehouse, Texas, serving residents who need rehabilitation after hospitalization or ongoing care for conditions including Alzheimer's disease and dementia.
Family experiences at Oak Brook are notably mixed. Several families describe deeply engaged staff who go above and beyond, one noted that certain aides "treat them like family," while another wrote the facility "may not be fancy, but has the best staff you could ever want." Families frequently mention responsive call lights, daily activities, and outings to shops and movies. However, other families report significant concerns: maintenance issues including cleanliness problems in rooms and hallways, inconsistent communication practices (including one account of a resident's phone not being charged), and reported difficulties engaging with administration around care decisions.
Long-term residents, particularly those who have stayed years at the facility, appear to show better outcomes; families describe residents thriving and progressing enough to move to lower levels of care. Shorter stays or acute situations show more variable satisfaction. Individual staff members are frequently praised by name, while concerns about management approach and facility consistency appear in negative reviews.
Oak Brook holds a 3.9 out of 5 Google rating across 72 reviews. Families considering placement should plan for direct communication with the care team and may want to clarify protocols around family contact and care oversight before admission.
Types of Care at Oak Brook Health Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Oak Brook Health Care Center
3.9overall · 72 ratings combined
3.9★ on Google (72)
Lucy Vergara
Feb 2026
First time seen this place with my dad and it smelled so bad it smelled like urine in the room hallways in the area that he was going to be, I just hope they take care of him right!
Rosemary Reynolds
Oct 2025
My mother was a resident for 4.5 years. My family was very satisfied with her care. The staff was professional but also very caring. We really appreciate them.
Shanon Rocha
Dec 2024
My 92 year old mom is close and well care for. That’s all that matters.
Joanna Rankin
Nov 2023
Staff are very nice. It's a small facility and feels like family. My mom was here 2007-2010. My brother entered yesterday.
Government Inspection History
3 inspection visits in the last three years, 13 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 9, 2025Fire Safety StandardHealth Standard2 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2025
Mar 6, 2024Fire Safety StandardHealth Standard5 citations
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 3, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Feb 8, 2023Fire Safety StandardHealth Standard6 citations
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity K of L: immediate jeopardy, patternCorrected Feb 9, 2023
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 9, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 9, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Oak Brook Health Care Center offer?
Oak Brook Health Care Center offers Skilled Nursing / Long Term Care.
Where is Oak Brook Health Care Center located?
Oak Brook Health Care Center is located at 107 Stacy in Whitehouse, Texas.
What do families say about Oak Brook Health Care Center?
Oak Brook Health Care Center is a skilled nursing and long-term care community in Whitehouse, Texas, with a 3.9 out of 5 rating from 72 Google reviews. Families describe a caring, attentive staff and a good activity program, though a few reviewers raised serious concerns about cleanliness, communication, and oversight of care.
How did Oak Brook Health Care Center do on recent health and safety inspections?
Oak Brook Health Care Center had 3 government inspection visits in the last three years, with 13 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Oak Brook Health Care Center?
Submit the Request Information form on this page to connect with Oak Brook Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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