Deon Flint
May 2026
I had a sibling here and he always had a UTI and they seldom fed them good meals even though they were getting good pay
3.8(80 ratings)· North Ridgeville average: 4.2
1 / 5CMS Care Compare
Reviews for O'Neill Healthcare North Ridgeville are mixed, ranging from families who praise the compassionate, attentive staff and clean environment to others who describe serious understaffing, slow response times, and poor food quality. The community holds a 3.8 out of 5 rating from 80 Google reviews, reflecting this split experience.
AI-generated from reviews and community data.
O'neill Healthcare North Ridgeville is a senior living community in North Ridgeville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 80 reviews.
O'Neill Healthcare North Ridgeville is a 150-bed skilled nursing and long-term care facility in North Ridgeville, Ohio. The community operates both rehabilitation and long-term care units, serving residents with varying levels of medical need.
Family experiences at the facility are notably divided. Those satisfied with rehabilitation care frequently praise the clinical teams, mentioning nurses, aides, and therapists by name and highlighting genuine attentiveness to recovery. Several families reported meaningful improvements in mobility and independence during rehab stays. However, other families describe significant gaps in responsiveness and facility maintenance: multiple reviews cite long waits for call buttons (averaging 30 minutes or longer), concerns about cleanliness including dirty carpets and curtains, and reports of neglect in basic care like bathing and hydration. One family wrote that their loved one was "left in urine because the button was ignored multiple times." Staff shortages appear to be a recurring theme in negative reviews.
The facility holds a 3.8-star Google rating across 80 reviews. Experience appears to vary considerably by unit and staff assignment, with some families reporting exceptional, compassionate care and others describing inadequate oversight and responsiveness. Prospective residents and families may want to inquire specifically about staffing levels and unit-specific practices before admission.
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Help Me Choose3.8overall · 80 ratings combined
3.8★ on Google (80)
Deon Flint
May 2026
I had a sibling here and he always had a UTI and they seldom fed them good meals even though they were getting good pay
Debbi A
Apr 2026
Noisy but staff seems attentive
Sasha Caraballo
Apr 2026
Disrespectful , terrible to residents, staff and administration have NO CARE at all towards mistreatment... Incredibly sad
Nia Bailey
Mar 2026
Definitely need better management in the housekeeping department
shyanne
Feb 2026
Staff goes ABOVE&BEYOND for residents!<br>Overall an amazing place, & it’s very clean!<br>100/10 recommend!
4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024
Meet requirements for the use and maintenance of medical gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022
Construct fire resistant interior walls.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019
Meet the requirements of an integrated health system.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019
List the names and contact information of those in the facility.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019
Provide primary/alternate means for communication.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
O'neill Healthcare North Ridgeville offers Skilled Nursing / Long Term Care.
O'neill Healthcare North Ridgeville is located at 38600 Center Ridge Rd in North Ridgeville, Ohio.
Reviews for O'Neill Healthcare North Ridgeville are mixed, ranging from families who praise the compassionate, attentive staff and clean environment to others who describe serious understaffing, slow response times, and poor food quality. The community holds a 3.8 out of 5 rating from 80 Google reviews, reflecting this split experience.
O'neill Healthcare North Ridgeville had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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