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O'neill Healthcare North Ridgeville

38600 Center Ridge Rd

3.8(80 ratings)· North Ridgeville average: 4.2

O'neill Healthcare North Ridgeville, photo 11 / 5

Quick Facts

Total units
150
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
150
Satisfaction ranking
Ranks in top 10% of nursing homes for satisfaction

What Families Think

Reviews for O'Neill Healthcare North Ridgeville are mixed, ranging from families who praise the compassionate, attentive staff and clean environment to others who describe serious understaffing, slow response times, and poor food quality. The community holds a 3.8 out of 5 rating from 80 Google reviews, reflecting this split experience.

The Good

  • Staff described as compassionate and attentive
  • Facility noted as clean and well-maintained
  • Physical therapy team praised for effort
  • Administration described as responsive to concerns
  • Activities and programs keep residents engaged

The Bad

  • Several reviewers cite poor or insufficient food quality
  • One report of a 50-minute wait after call button use
  • One report of understaffed aides feeling overwhelmed
  • One report of a resident having recurring UTIs

AI-generated from reviews and community data.

O'neill Healthcare North Ridgeville is a senior living community in North Ridgeville, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 80 reviews.

About O'neill Healthcare North Ridgeville

O'Neill Healthcare North Ridgeville is a 150-bed skilled nursing and long-term care facility in North Ridgeville, Ohio. The community operates both rehabilitation and long-term care units, serving residents with varying levels of medical need.

Family experiences at the facility are notably divided. Those satisfied with rehabilitation care frequently praise the clinical teams, mentioning nurses, aides, and therapists by name and highlighting genuine attentiveness to recovery. Several families reported meaningful improvements in mobility and independence during rehab stays. However, other families describe significant gaps in responsiveness and facility maintenance: multiple reviews cite long waits for call buttons (averaging 30 minutes or longer), concerns about cleanliness including dirty carpets and curtains, and reports of neglect in basic care like bathing and hydration. One family wrote that their loved one was "left in urine because the button was ignored multiple times." Staff shortages appear to be a recurring theme in negative reviews.

The facility holds a 3.8-star Google rating across 80 reviews. Experience appears to vary considerably by unit and staff assignment, with some families reporting exceptional, compassionate care and others describing inadequate oversight and responsiveness. Prospective residents and families may want to inquire specifically about staffing levels and unit-specific practices before admission.

Types of Care at O'neill Healthcare North Ridgeville

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of O'neill Healthcare North Ridgeville

3.8overall · 80 ratings combined

3.8★ on Google (80)

Deon Flint

May 2026

via Google

I had a sibling here and he always had a UTI and they seldom fed them good meals even though they were getting good pay

Sasha Caraballo

Apr 2026

via Google

Disrespectful , terrible to residents, staff and administration have NO CARE at all towards mistreatment... Incredibly sad

Nia Bailey

Mar 2026

via Google

Definitely need better management in the housekeeping department

shyanne

Feb 2026

via Google

Staff goes ABOVE&BEYOND for residents!<br>Overall an amazing place, & it’s very clean!<br>100/10 recommend!

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 16, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Sep 19, 2024Fire Safety StandardHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

Feb 22, 2022Fire Safety StandardHealth Standard9 citations
  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Construct fire resistant interior walls.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2022

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022

Apr 25, 2019Fire Safety StandardHealth Standard9 citations
  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 14, 2019

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2019

  • Meet the requirements of an integrated health system.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019

  • List the names and contact information of those in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019

  • Provide primary/alternate means for communication.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 14, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does O'neill Healthcare North Ridgeville offer?

O'neill Healthcare North Ridgeville offers Skilled Nursing / Long Term Care.

Where is O'neill Healthcare North Ridgeville located?

O'neill Healthcare North Ridgeville is located at 38600 Center Ridge Rd in North Ridgeville, Ohio.

What do families say about O'neill Healthcare North Ridgeville?

Reviews for O'Neill Healthcare North Ridgeville are mixed, ranging from families who praise the compassionate, attentive staff and clean environment to others who describe serious understaffing, slow response times, and poor food quality. The community holds a 3.8 out of 5 rating from 80 Google reviews, reflecting this split experience.

How did O'neill Healthcare North Ridgeville do on recent health and safety inspections?

O'neill Healthcare North Ridgeville had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit O'neill Healthcare North Ridgeville?

Submit the Request Information form on this page to connect with O'neill Healthcare North Ridgeville and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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