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Nurse Next Door Home Care Services - Pinellas/Pasco County, FL

12425 28th St #102

4.8(31 ratings)· St. Petersburg average: 4.6

Nurse Next Door Home Care Services - Pinellas/Pasco County, FL, photo 11 / 6

Quick Facts

Leadership
Co-led by a physician, Dr. Hembree
Availability
24/7 access to a nurse or doctor
Transition Support
Hospital-to-home service for safe discharges

What Families Think

Nurse Next Door Home Care Services in the Pinellas/Pasco County area draws strong praise from families for compassionate, attentive caregivers and responsive leadership under Bret Freeman and Dr. Hembree. Reviewers frequently highlight the agency's hospital-to-home transition support, quick response to urgent needs like same-day hospice coverage, and personalized caregiver matching. One former employee described a negative experience with management around pay and termination, a notable exception to the otherwise consistently positive feedback.

The Good

  • Caregivers described as compassionate, patient, and attentive
  • Same-day response for urgent overnight hospice coverage
  • Hospital-to-home transition service enabling safe discharges
  • Personalized care planning with tailored caregiver matching
  • 4.8 Google rating across 31 reviews
  • Leadership praised for integrity, expertise, and responsiveness

The Bad

  • One report of unprofessional treatment of an employee over pay and termination
  • No published pricing information available

AI-generated from reviews and community data.

Nurse Next Door Home Care Services - Pinellas/Pasco County, FL is a home health agency serving St. Petersburg, Florida offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 31 reviews.

About Nurse Next Door Home Care Services - Pinellas/Pasco County, FL

Nurse Next Door Home Care Services in St. Petersburg, Florida provides home health and hospice care to individuals and families across Pinellas and Pasco counties. The agency is led by Dr. Hembree and Bret Freeman, and serves patients ranging from those recovering from acute events like strokes to those requiring end-of-life support and daily assistance with aging-related needs.

Families consistently describe the caregivers and staff as compassionate, attentive, and genuinely invested in their loved ones' wellbeing. Parents and adult children highlight the quality of daily care assistance, the agency's responsiveness to urgent needs, including same-day hospice coverage, and their hospital-to-home transition services that have enabled safe discharges. One family wrote that caregivers "find continuous ways to entertain him while working on his memory." Patients themselves have spoken affectionately of their assigned aides, and families appreciate the personalized care planning and the agency's "Happier Aging" philosophy that prioritizes relationship-building and independence alongside physical care.

Nurse Next Door holds a 4.8 out of 5 Google rating based on 31 reviews, with the overwhelming majority of feedback reflecting satisfaction with care quality, staff professionalism, and the leadership's commitment to their community.

Types of Care at Nurse Next Door Home Care Services - Pinellas/Pasco County, FL

At-Home CareHome Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Nurse Next Door Home Care Services - Pinellas/Pasco County, FL

4.8overall · 31 ratings combined

4.8★ on Google (31)

Diana Diver

May 2026

via Google

Despite the sadness of losing my dear brother recently, I felt it was important to thank the people that made it possible for myself and family to get through this difficult time. Nurse Next Door stepped in and brought in their amazing caregivers to be with my brother and take care of him. He loved them all and spoke of them affectionately every time we were together. Jennifer and Cassandra especially were there to help every day or night if needed. I owe them a deep debt and will never forget them.

Marilyn Collins

Apr 2026

via Google

we needed help for a very unexpected illness - the nurse who was sent is absolutely WONDERFUL - very competent, considerate of our situation, just a very lovely person.

Sandra Winter

Feb 2026

via Google

Extraordinary care from aides who are truly caring, patient and loving to my family member with aging issues and autism. They stay with him during the day, assist with personal care, meals and best of all find continuous ways to entertain him while working on his memory/other skills. Even the 3rd party therapy company within the ALF have commented to me on the aides exemplary behavior and care with my brother. Bret, the COO is unbelievable - available, attentive, caring and above all simply there for me. That is something only those who have family members needing care can really understand!

Majiah Powell

Dec 2025

via Google

I wouldnt recommend working here to a dog. If this is your last resort for a job do yourself a favor and continue applying elsewhere. I have never been talked to by management like this. I was fired while my son was in the hospital before i even took a shift and i inquired about my orientation pay and this was the owners response " Again, when you can call, we can discuss it. You know what...never mind...TBH, you abandoned the job and didn't work a single shift anc NEVER called back for a simple conversation, but because we SAID we pay for training (which is all you ever did at NND), now you're demanding it? & Listen, don't call or text me or anyone else on this team. I'll pay you for your training this upcoming check. Happy Holidays." Then after we parted ways 4 hours later he proceeded to text me again and say " 5 hrs of pay were included for your training time even though you never actually worked for us. Thanks, because of you we are changing that policy. Being generous isn't reasonable in this industry. From now on, training will only be paid after you've worked your first shift" after telling me not to reach out to anyone in his team about pay. I wasn't rude or nasty at any point. I was extremely disrespected. Very unprofessional

On Saturday afternoon we had an immediate need for overnight care assistance to help my sister with our elderly mom on hospice. From the answering staff to Brett, and even the follow up call to my online contact submission, I received friendly, productive communication.<br><br>Brett was able to find coverage for the night. At the same time, the agency that took care of our father a few years ago also came through with overnight coverage, starting an hour earlier. So we chose the earlier availability, and the company we were familiar with. However, we would have hired Nurse Next Door, had they been unable to fill the need. NND also offers Docu-Sign to accomplish the paperwork efficiently, as I am out of state, and could take that task off my sister's shoulders.

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Frequently Asked Questions

What types of care does Nurse Next Door Home Care Services - Pinellas/Pasco County, FL offer?

Nurse Next Door Home Care Services - Pinellas/Pasco County, FL offers At-Home Care and Home Health.

Where is Nurse Next Door Home Care Services - Pinellas/Pasco County, FL located?

Nurse Next Door Home Care Services - Pinellas/Pasco County, FL is located at 12425 28th St #102 in St. Petersburg, Florida.

What do families say about Nurse Next Door Home Care Services - Pinellas/Pasco County, FL?

Nurse Next Door Home Care Services in the Pinellas/Pasco County area draws strong praise from families for compassionate, attentive caregivers and responsive leadership under Bret Freeman and Dr. Hembree. Reviewers frequently highlight the agency's hospital-to-home transition support, quick response to urgent needs like same-day hospice coverage, and personalized caregiver matching. One former employee described a negative experience with management around pay and termination, a notable exception to the otherwise consistently positive feedback.

How can families visit Nurse Next Door Home Care Services - Pinellas/Pasco County, FL?

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