MyLivingChoice

Nova Leap Home Health

490 Shrewsbury St

5(7 ratings)· Worcester average: 4

Nova Leap Home Health, photo 11 / 3

Quick Facts

Scheduling
Offers day, evening, overnight, and respite coverage
Business model
Locally-run, community-based home health provider
Service area
Covers Worcester County towns beyond the city itself

What Families Think

Families describe Nova Leap Home Health in Worcester as attentive, well-organized, and staffed by caregivers who treat clients like family. Reviewers repeatedly highlight quick, personal communication from office staff and reliable coverage even during medical emergencies or care transitions.

The Good

  • Caregivers described as compassionate and treat clients like family
  • Office staff communicate quickly and follow up personally
  • Handles emergencies well, like injury recovery at home
  • Flexible scheduling for full-time, part-time, or overnight care
  • Assists families navigating long-term care insurance paperwork

AI-generated from reviews and community data.

Nova Leap Home Health is a home health agency serving Worcester, Massachusetts offering Home Health. Families rate it 5.0 out of 5 across 7 reviews.

About Nova Leap Home Health

Nova Leap Home Health provides in-home care services in Worcester and Greater Boston, Massachusetts. The company offers a comprehensive array of services designed to allow clients to remain in the comfort of their own homes as an alternative to nursing homes or assisted living facilities.

The community provides flexible scheduling options including full-time or part-time care, day, evening, and overnight coverage, as well as respite care on an as-needed basis for family members. This flexibility allows clients to personalize their care according to their specific needs.

Services include compassionate dementia care, hospice support, and senior support, delivered by professional and skilled caregivers. Nova Leap Home Health operates as a locally-run business with close ties to the community, serving Worcester, Southborough, Westborough, Shrewsbury, Northborough, Bolton, Harvard, and surrounding towns.

The organization emphasizes creating a supportive team environment for its caregivers while maintaining a strong commitment to providing personalized care to clients.

Types of Care at Nova Leap Home Health

Home Health

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Reviews of Nova Leap Home Health

5overall · 7 ratings combined

5★ on Google (7)

Jessamyn Martin

Jun 2026

via Google

After two failed attempts to retain overnight aids who would reliably stay awake to caretake my father with late stage dementia I came to Nova Leap and FOUND my people, not just sales pitches and false promises. People who were passionate and committed. Unfortunately my dad’s health soon declined to the need for a full time hospice service but my forever gratitude goes out to Jason, Jenn, Martina, Belinda, Eric and Susette. Good people with kind hearts, necessary skills and commitment to patience and decency. I can highly recommend.

Scott Geng

Feb 2026

via Google

The experience with Nova Leap has been fantastic. We were looking for some help for my mom during a time when I was out of town for an extended period. Both Jason and Jen were awesome - they communicated clearly and effectively and took care of all our requests quickly and efficiently. Maria was a great help to my mom assisting with grocery shopping, laundry, appointments and various other tasks. My mom really enjoyed getting to know Maria and found her to be kind, capable and caring. A great experience for us!

Jeffry Nieves

Jan 2026

via Google

Mom has needed added care at home for a few months. She was skeptical about receiving home care at first but the caregivers at Nova Leap Home Health have done a wonderful job of making sure Mom is cared for, comfortable and safe while I cannot be home. Last week Mom fell and broke two ribs but was discharged from the hospital. At first things went okay but the next day Mom was struggling to even get out of bed due to the pain. Marie was fantastic tending to Mom, helping her with medications, making her lunch and keeping her as comfortable as possible until a visiting nurse saw her and I was able to return home. Both Mom and I were very pleased with the care she received from Marie that day but also with the care she has received from everyone at this company.

Regina Dawson

Nov 2025

via Google

My experience with Nova Leap Home Health has been very positive. The aides with whom I have worked provide varied services for my client. They cook, clean, shop, and attend to personal care while always treating my client with respect. My client is always showered, neatly dressed and well fed. Most importantly, she enjoys the company of the aides because they treat her like family. I have always found the staff at Nova Leap Home Health to be friendly and helpful. They have provided assistance in working with long-term care insurance provider. I have been very pleased with Nova Leap Home Health and recommend their services.

Ellen Castillo

Nov 2025

via Google

Over the last year, dealing with Novaleap, my family, and I have been beyond pleased with the service, communication, and professionalism of this company. All requests have been met with a kind-hearted and caring dynamic, the caretakers, and Office scheduling department have been nothing but sincere And respectful in their demeanor. I especially applaud the communication factor and attention to detail in regards to my 95 year-old Mother's needs.. I work in the elderly industry and feel blessed my mother’s care is in faithful and loving hands. A special “Thank You” to Jason Reid who makes it his business to f/u with me personally re; the interests of my elderly mother. Thank you Novaleap for your understanding of geriatrics and family members needs. Feeling blessed, Ellen (Kenny) Castillo

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Frequently Asked Questions

What types of care does Nova Leap Home Health offer?

Nova Leap Home Health offers Home Health.

Where is Nova Leap Home Health located?

Nova Leap Home Health is located at 490 Shrewsbury St in Worcester, Massachusetts.

What do families say about Nova Leap Home Health?

Families describe Nova Leap Home Health in Worcester as attentive, well-organized, and staffed by caregivers who treat clients like family. Reviewers repeatedly highlight quick, personal communication from office staff and reliable coverage even during medical emergencies or care transitions.

How can families visit Nova Leap Home Health?

Submit the Request Information form on this page to connect with Nova Leap Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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