Olivia Davis Mausel
May 2026
Nova leap home health care takers were on time, supportive and professional with a personalized touch. They are a local organization and we are grateful they are located here in town. 💕💕
1 / 5Nova Leap Home Health is a home health and hospice agency serving Holyoke and many surrounding Western Massachusetts towns. Reviewers consistently praise the caregivers' kindness and professionalism, as well as the office staff's responsiveness and organized scheduling. All available reviews are five-star, though the sample size is small.
AI-generated from reviews and community data.
Nova Leap Home Health is a home health agency serving Holyoke, Massachusetts offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 18 reviews.
Nova Leap Home Health is a home health and hospice provider serving Holyoke, Massachusetts. The organization delivers in-home care tailored to individual needs, from evening assistance with daily activities to end-of-life support.
Families consistently praise the caregivers' warmth and attentiveness. One family noted that their father's aide is "super friendly, sweet and engaging," while respecting his preferences for conversation or quiet time. The office staff in Holyoke earned recognition for thorough initial assessments, detailed care planning, and genuine responsiveness to scheduling changes and evolving care needs. Families describe the team as handling last-minute adjustments and complex situations with patience and professionalism, delivering what one family wrote as "care with a personalized touch."
Nova Leap holds a 4.9 out of 5 rating across 18 Google reviews, with families emphasizing the kindness and local presence of the organization.
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Help Me Choose4.9overall · 18 ratings combined
4.9★ on Google (18)
Olivia Davis Mausel
May 2026
Nova leap home health care takers were on time, supportive and professional with a personalized touch. They are a local organization and we are grateful they are located here in town. 💕💕
Trudianne Temple
May 2026
Nova Leap is made up of the most truly kind, thoughtful and giving people I've had the pleasure of dealing with. Knowing my loved one has been so graciously cared for lifted a tremendous burden from my entire family. When one of us needs additional care again, I can't imagine reaching out to anyone other than the folks at Nova Leap. You have our deepest gratitude for supporting us through such a difficult time.
Cathy Morgado
Apr 2026
Our family is very happy with the care my father in law is getting. He lives with us and is recently widowed. His aide comes in to our house 3 hours a week to help with laundry, cleaning and any other personal needs. His caregiver is super friendly, sweet and engaging with him. She lets him be who he is and is respectful about whether or not he wants to talk that day or just sit quietly. As his daughter in law and caregiver it is a relief to me to have someone like her here. The agency is very responsive and sends out the schedule one week in advance for us also.
Regina [Burns] Murphy
Feb 2026
We’ve been using Nova Leap Home Health Services for my grandmother and they have been truly wonderful! Her needs are constantly evolving and the team handles it all with patience, kindness, and professionalism. Both the caregivers in the home and the office staff are incredibly responsive and flexible. Scheduling adjustments, care plan changes, and last minute situations are always handled quickly without ever making us feel like a burden. Most importantly, they treat her with genuine care, which gives us confidence that she is safe in their hands. That peace of mind means everything to our family. I genuinely can’t say enough good things about them and would absolutely recommend Nova Leap to anyone navigating home care for a loved one.
Tom Conner
Dec 2025
Nova Leap Home Health has been caring for my 97 year old mother on evenings from after supper to bed time for about three months. The office staff in Holyoke have been excellent to interact with. They started with a very thorough assessment interview followed by a very detailed care plan, which is considered a work in process. They have provided good suggestions along the way and are very responsive to questions. The weekly schedule is issued on a timely basis and the billing has been seamless and accurate. The Personal Care Assistants who take care of my mother are very well versed on the care plan. They are engaging, patient, and kind. Many have cared for their own elderly family members. In addition, they have been very well trained on personal care and age related issues. The involvement of Nova Leap is allowing my mother to remain in her fairly independent living setting longer and more safely! Tom
Nova Leap Home Health offers Home Health.
Nova Leap Home Health is located at 1593 Northampton St in Holyoke, Massachusetts.
Nova Leap Home Health is a home health and hospice agency serving Holyoke and many surrounding Western Massachusetts towns. Reviewers consistently praise the caregivers' kindness and professionalism, as well as the office staff's responsiveness and organized scheduling. All available reviews are five-star, though the sample size is small.
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