MyLivingChoice

Nova Leap Home Health

1593 Northampton St

4.9(18 ratings)· Holyoke average: 4.4

Nova Leap Home Health, photo 11 / 5

Quick Facts

Service area
Covers 12+ towns across Western Massachusetts
Scheduling
Weekly care schedules issued one week ahead
Ownership
Locally based agency, not a national chain

What Families Think

Nova Leap Home Health is a home health and hospice agency serving Holyoke and many surrounding Western Massachusetts towns. Reviewers consistently praise the caregivers' kindness and professionalism, as well as the office staff's responsiveness and organized scheduling. All available reviews are five-star, though the sample size is small.

The Good

  • Caregivers described as kind, patient and professional
  • Office staff highly responsive to schedule and care changes
  • Detailed, evolving care plans tailored to each client
  • Billing described as seamless and accurate
  • Helps clients stay safely independent at home longer

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Nova Leap Home Health is a home health agency serving Holyoke, Massachusetts offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 18 reviews.

About Nova Leap Home Health

Nova Leap Home Health is a home health and hospice provider serving Holyoke, Massachusetts. The organization delivers in-home care tailored to individual needs, from evening assistance with daily activities to end-of-life support.

Families consistently praise the caregivers' warmth and attentiveness. One family noted that their father's aide is "super friendly, sweet and engaging," while respecting his preferences for conversation or quiet time. The office staff in Holyoke earned recognition for thorough initial assessments, detailed care planning, and genuine responsiveness to scheduling changes and evolving care needs. Families describe the team as handling last-minute adjustments and complex situations with patience and professionalism, delivering what one family wrote as "care with a personalized touch."

Nova Leap holds a 4.9 out of 5 rating across 18 Google reviews, with families emphasizing the kindness and local presence of the organization.

Types of Care at Nova Leap Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Help Me Choose

Reviews of Nova Leap Home Health

4.9overall · 18 ratings combined

4.9★ on Google (18)

Olivia Davis Mausel

May 2026

via Google

Nova leap home health care takers were on time, supportive and professional with a personalized touch. They are a local organization and we are grateful they are located here in town. 💕💕

Trudianne Temple

May 2026

via Google

Nova Leap is made up of the most truly kind, thoughtful and giving people I've had the pleasure of dealing with. Knowing my loved one has been so graciously cared for lifted a tremendous burden from my entire family. When one of us needs additional care again, I can't imagine reaching out to anyone other than the folks at Nova Leap. You have our deepest gratitude for supporting us through such a difficult time.

Cathy Morgado

Apr 2026

via Google

Our family is very happy with the care my father in law is getting. He lives with us and is recently widowed. His aide comes in to our house 3 hours a week to help with laundry, cleaning and any other personal needs. His caregiver is super friendly, sweet and engaging with him. She lets him be who he is and is respectful about whether or not he wants to talk that day or just sit quietly. As his daughter in law and caregiver it is a relief to me to have someone like her here. The agency is very responsive and sends out the schedule one week in advance for us also.

Regina [Burns] Murphy

Feb 2026

via Google

We’ve been using Nova Leap Home Health Services for my grandmother and they have been truly wonderful! Her needs are constantly evolving and the team handles it all with patience, kindness, and professionalism. Both the caregivers in the home and the office staff are incredibly responsive and flexible. Scheduling adjustments, care plan changes, and last minute situations are always handled quickly without ever making us feel like a burden. Most importantly, they treat her with genuine care, which gives us confidence that she is safe in their hands. That peace of mind means everything to our family. I genuinely can’t say enough good things about them and would absolutely recommend Nova Leap to anyone navigating home care for a loved one.

Tom Conner

Dec 2025

via Google

Nova Leap Home Health has been caring for my 97 year old mother on evenings from after supper to bed time for about three months. The office staff in Holyoke have been excellent to interact with. They started with a very thorough assessment interview followed by a very detailed care plan, which is considered a work in process. They have provided good suggestions along the way and are very responsive to questions. The weekly schedule is issued on a timely basis and the billing has been seamless and accurate. The Personal Care Assistants who take care of my mother are very well versed on the care plan. They are engaging, patient, and kind. Many have cared for their own elderly family members. In addition, they have been very well trained on personal care and age related issues. The involvement of Nova Leap is allowing my mother to remain in her fairly independent living setting longer and more safely! Tom

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Frequently Asked Questions

What types of care does Nova Leap Home Health offer?

Nova Leap Home Health offers Home Health.

Where is Nova Leap Home Health located?

Nova Leap Home Health is located at 1593 Northampton St in Holyoke, Massachusetts.

What do families say about Nova Leap Home Health?

Nova Leap Home Health is a home health and hospice agency serving Holyoke and many surrounding Western Massachusetts towns. Reviewers consistently praise the caregivers' kindness and professionalism, as well as the office staff's responsiveness and organized scheduling. All available reviews are five-star, though the sample size is small.

How can families visit Nova Leap Home Health?

Submit the Request Information form on this page to connect with Nova Leap Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Holyoke.