MyLivingChoice

Northcrest Rehab and Nursing Center

240 Northcrest Drive

4.3(72 ratings)

Northcrest Rehab and Nursing Center — photo 11 / 5

Quick Facts

Total units
87
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
87
Stay type
Offers short-term respite stays for residents

What Families Think

Northcrest Rehab and Nursing Center is a skilled nursing and long-term care facility in Napoleon, Ohio, that draws a mix of strongly positive and deeply concerned reviews from families. Many praise specific caregivers, therapists, and the warmth of daily interactions, while others describe serious lapses in basic care, hygiene, and medication administration.

The Good

  • Staff and therapists praised by name for compassion
  • Activities director kept programming going daily
  • Respite stay described as smooth and reassuring
  • Some reviewers say food and meals were good

The Bad

  • Multiple reports of medications given late, wrong, or missed
  • One report of resident left soiled for hours, causing pressure sores
  • One report of building smell and unsanitary conditions
  • One report of a stolen device with non-functioning hallway cameras

AI-generated from reviews and community data.

About Northcrest Rehab and Nursing Center

Northcrest Rehab and Nursing Center is a skilled nursing / long term care community in Napoleon, Ohio. The community is licensed for up to 87 residents.

Families rate Northcrest Rehab and Nursing Center 4.3 out of 5 based on 72 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 72 ratings combined

4.3★ on Google (72)

Michael Little

Dec 2025

via Google

Place smells horrible and very unsanitized. The residents are getting sick because of the lack of care. When we tried to improve my mom's room the director said "it was against policy" and we were forced to take away the only thing that made the building smell good. !Update! My mom's tablet was stolen last weekend by someone. We called cops and the cameras don't work in that hallway😬😬 so there was nothing we can do (the person took the tablet out of the case at night while changing and left everything but the tablet). This place is a mess😭😂

Ashleigh Clevenger

Dec 2025

via Google

Staff stole my mothers tablet from my MOTHER, she's dying and your staff is stealing from her..DO BETTER!

abigail kennedy

Jul 2025

via Google

Northcrest has the best care from the working Administrator: Hillary is a very caring and friendly, nurses: Toni,Anna,Angie,Audry,Emma and aides:Becky is so awesome we nicknamed her "The Boss" she gets you up and moving when you'd rather lay in bed.Allisia,Kendra,Vanessa, there is more just can't remember names,housekeeping: Linda she just made my day her smile and singing we were quite a duo lol. The Activity director had something going on almost all day Monday thru Friday. PT Erin and OT Sam there understanding and caring when I didn't want to move. The food menu and food was not the best. My 9week stay at this facility was the best ever. Everyone became family. Made friends. This experience will be one I won't forget. Thanks you. Abigail (Abby) Kennedy

Chad Hill (LEGO dad)

Jul 2025

via Google

Friendly staff. My mom enjoys it.

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Frequently Asked Questions

What types of care does Northcrest Rehab and Nursing Center offer?

Northcrest Rehab and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Northcrest Rehab and Nursing Center located?

Northcrest Rehab and Nursing Center is located at 240 Northcrest Drive in Napoleon, Ohio.

What do families say about Northcrest Rehab and Nursing Center?

Northcrest Rehab and Nursing Center is a skilled nursing and long-term care facility in Napoleon, Ohio, that draws a mix of strongly positive and deeply concerned reviews from families. Many praise specific caregivers, therapists, and the warmth of daily interactions, while others describe serious lapses in basic care, hygiene, and medication administration.

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