Nina O'Dea
Aug 2026
The caregiver’s here are very good and friendly, I would highly recommend for those looking for a good place to support their family members. Anissa was very nice and easy to work with.
1 / 6Quick Facts
- Licensed capacity
- 49 residents
- Safety monitoring
- Pull cords and window sensors linked to a call center
- Location context
- Situated near medical facilities serving memory care residents
- Operator
- Part of the Koelsch Senior Living Communities network
California CDSS
What Families Think
Most reviewers describe Northbrook Inn as a small, family-like memory care community where staff know residents personally and go out of their way to help families through difficult transitions. The Executive Director, Jennifer Pasternak, is repeatedly singled out for her hands-on leadership and communication during medical crises. A couple of reviews raise serious concerns about staffing levels and missed care that families should ask about directly.
The Good
- Staff repeatedly described as treating residents like family
- Executive Director praised for hands-on, responsive leadership
- 24/7 staffing with pull-cord and window-sensor alert systems
- Facility described as clean, homey, and immaculate
- Residents taken from anger/confusion to noticeably calmer, happier states
- Long-term residents cared for through multiple stages of decline
The Bad
- One report of missed showers and inconsistent care due to high staff turnover
- One report that staff hours were cut and director inconsistent when families weren't present
- No published pricing information available
AI-generated from reviews and community data.
Northbrook Inn Memory Care Community is a senior living community in Northbrook, Illinois offering Memory Care, Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.6 out of 5 across 19 reviews.
About Northbrook Inn Memory Care Community
Northbrook Inn is a memory care community in Northbrook, Illinois, specializing in personalized care for individuals experiencing Alzheimer's, Dementia, and other forms of memory loss. The community recognizes that memory loss manifests differently in each person and tailors its care model accordingly.
The community offers specialized senior living environments designed to reconnect residents with cherished memories and create a sense of purpose. Residents receive personalized, individualized care with abundant attention and recognition, allowing them to enjoy a maintenance-free lifestyle. Staff focus on helping residents experience moments of joy and connection during daily activities.
Safety and security are paramount at Northbrook Inn. The community maintains 24/7 staffing with advanced alert systems throughout the facility, including pull cords that can be reached while standing or sitting to notify caregivers of a resident's location. Window sensors provide round-the-clock notifications of any changes, with all alerts connected to a call center for quick response. These safety systems are designed to maintain resident privacy while ensuring rapid care when needed.
The community is situated near medical facilities and other medical professionals equipped to serve the specific needs of memory care residents. Northbrook Inn is operated by Koelsch Senior Living Communities, founded on a philosophy of treating each resident with respect and dignity.
The Northbrook location offers opportunities for community engagement and activities. Residents explore the surrounding area for outings, including lunch at local establishments and shopping for antique treasures. The neighborhood provides access to blooming flowers and other points of interest to delight residents.
Types of Care at Northbrook Inn Memory Care Community
Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Northbrook Inn Memory Care Community
4.6overall · 19 ratings combined
4.6★ on Google (19)
Holly McInerney
Oct 2025
Northbrook Inn staff were very caring and dedicated. The facility is top notch and homey. Mom enjoyed the flowers and courtyard so much, and all festive decorations for the holidays. Because this is not a giant residence even those in management loved and cared for Mom. We are so grateful that Mom’s last 4 years were spent in a place where she was loved. Thank you Jennifer, Sharon, Debbie, all the caregivers and hospice providers.
Lori Tracz
Dec 2023
Words cannot express how grateful we are to the staff at Northbrook Inn. Mom has been a resident for almost 6 years and they have taken amazing care of her through all her stages. The facility is always clean and the food is outstanding. The residents are treated with respect and even loved. Thank you Northbrook Inn!
Jen Bishop
Sep 2023
We are SO thankful to the Northbrook Inn and their staff! We moved one relative here from another memory care facility, and the difference was like night and day. He went from being angry and sad to smiling and enjoying life again. We moved another family member in after she had issues being independent. She went from always being confused and stressed at not keeping it together, to being organized and much more aware of what is going on. The staff are amazing and Jenn sets the tone for the entire facility. We never worry about if our relatives are well cared for and as happy as possible. Memory care is really hard, but the Northbrook Inn does an amazing job with a terrible situation.
Kathy Kadlec
Jun 2023
All of the people who work at Northbrook Inn treat the residents like their own grandma's and grandpa's - with loving kindness and utmost respect. One caregiver who always seems to go above and beyond is Roland. He anticipates what is needed and works accordingly. I feel so confident in the care my dad receives.
Frequently Asked Questions
What types of care does Northbrook Inn Memory Care Community offer?
Northbrook Inn Memory Care Community offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Where is Northbrook Inn Memory Care Community located?
Northbrook Inn Memory Care Community is located at 99 Pointe Dr in Northbrook, Illinois.
What do families say about Northbrook Inn Memory Care Community?
Most reviewers describe Northbrook Inn as a small, family-like memory care community where staff know residents personally and go out of their way to help families through difficult transitions. The Executive Director, Jennifer Pasternak, is repeatedly singled out for her hands-on leadership and communication during medical crises. A couple of reviews raise serious concerns about staffing levels and missed care that families should ask about directly.
How can families visit Northbrook Inn Memory Care Community?
Submit the Request Information form on this page to connect with Northbrook Inn Memory Care Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Northbrook Inn Memory Care Community? Claim this listing to update photos, pricing, and details. It's free.
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Home care agencies serving Northbrook bring help to the house: daily living, companionship, and respite for family caregivers.
