MyLivingChoice

NHC HealthCare

2993 Sunset Blvd

3.1(39 ratings)· West Columbia average: 4.2

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NHC HealthCare, photo 1

Quick Facts

Total units
170
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
170
Care continuum
Connects to NHC HomeCare and Caris Hospice
Room type
Semi-private rooms with shared TVs reported

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of NHC HealthCare in West Columbia are sharply divided: several families describe serious lapses in nursing responsiveness and hygiene, while others praise the therapy team and specific caregivers for warmth and attentiveness. The facility handles short-term rehab and long-term skilled nursing, but multiple reports raise concerns about call-light response times and basic care follow-through.

What reviewers praise

  • Therapy team frequently praised as attentive and effective
  • Some caregivers singled out by name for kindness
  • Food quality noted positively by a reviewer
  • Staff described as friendly, smiling in hallways

What reviewers flag

  • Multiple reports of slow or ignored call-light response
  • Multiple reports of patients left soiled or unwashed
  • One report of a pressure sore developing within days
  • One reviewer described rooms as outdated with unprofessional-looking staff

AI-generated from reviews and community data.

NHC HealthCare is a senior living community in West Columbia, South Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.1 out of 5 across 39 reviews.

About NHC HealthCare

NHC Healthcare - Lexington is a post-acute care center in West Columbia, South Carolina, offering 24/7 skilled nursing care, short-term rehabilitation, long-term care, and therapy services. The facility provides personalized care in a comfortable and supportive environment designed to help patients achieve their health and wellness goals.

The center delivers comprehensive rehabilitation services including physical, occupational, and speech therapy. Skilled therapists work closely with patients and families to develop personalized care plans addressing specific challenges. Services include assistance with activities of daily living such as eating, bathing, dressing, and grooming, as well as support for communication, cognition, and swallowing challenges.

NHC Healthcare provides round-the-clock nursing care and attention focused on comfort and well-being. The facility offers short-term recovery programs designed to help patients regain strength, mobility, and independence following surgery, illness, or injury, as well as long-term care services that prioritize dignity and quality of life for those needing ongoing support.

As part of the broader NHC continuum of care, the facility connects patients with additional services including home healthcare through NHC HomeCare and end-of-life care through Caris Hospice, allowing seamless transitions between care settings based on changing needs.

Types of Care at NHC HealthCare

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of NHC HealthCare

3.1overall · 39 ratings combined

3.1★ on Google (39)

R Brewer

Apr 2026

via Google ↗ · Report

My wife was admitted and within 24 hours she was allowed to wet herself twice and soil herself once. No one answers the call button for fall risk patients. Why?

Jennifer Cooper

Nov 2025

via Google ↗ · Report

Our grandmother is recovering here after open heart surgery. Every time we speak with her she talks about how nice and friendly all of her caregivers are. She specifically mentioned Tasha, Becca, and Melissa as wonderful. She always says she is comfortable and content. They even got her balloons and made a banner for her birthday! She is always clean and in good spirits when we visit. When we walk down the halls, the staff smile and wave.

Dennis Mayberry

Nov 2025

via Google ↗ · Report

I'm not a patient there. But my fiance will be tomorrow. Just knee replacement surgery and it's taking her a little time to recover. But I'm not writing this review because I'm the pushy boyfriend. I'm writing because I'm a retired veteran and retired truck driver. And I pay close attention to details. Based on referral from Lexington Hospital. I will expect you to live up to those compliments. I expect her to be treated kindly and respectful and with dignity. She is a retired ICU/ER nurse. And I will expect her to be treated the same way she would treat her patients.. Really looking forward to meeting her care folks and the room she will be in. If you have a private room. That will be the choice. One last note. Are service animals allowed on campus. She does have a service dog named Luna. She is a Husky. But very gentle and well mannered. That's all I have to say. Thank you.

Terry hancock

Jul 2025

via Google ↗ · Report

My mom was in a semi private room for 46 hours and I brought her home. I was very unhappy with there protocol. My mom was there for PT after a cervical spine surgery. She could walk with walker but they wanted her to remain in a very small bed with no railings and she feared she would fall out. They also wanted her to use a bedpan and stay immobile until the following day until she could be “evaluated “. When they saw she wouldn’t do that they insisted she stay in wheelchair. Next day all they did was walk her down a hall once then back in wheelchair. Her progress was being hindered by there lack of interest. Next night she had to get up unassisted to use restroom bc they waited to long to respond to her request. TVs are on wall sided by side in shared room with no way to tune other patients out. Place is very outdated and some of staff does not look professional. On a positive note the food was very good but I would not leave my loved one in a semi private room with this agency. Private room status may get better care as that has been my experience in past years with other loved ones but this was a very upsetting and less than satisfactory care for my mother.

Robert

Jun 2025

via Google ↗ · Report

Therapy is very good. Nursing services are subpar at best. No skin issues on admission but developed a pressure sore within three days no shower for over a week. Call light takes over an hour to be answered and is frequently just turned off without needs being addressed. Walked in to find my loved one soiled through to the bed many times and she was continent on admission. Rooms were not cleaned and garbage on floors frequently. Apparently infection control is not a priority. There has got to be a better place to put your loved one

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Government Inspection History

3 inspection visits in the last three years, 5 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 2, 2026Fire Safety StandardHealth Standard1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2026

Mar 12, 2025Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 12, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2025

Oct 11, 2023Fire Safety StandardHealth StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does NHC HealthCare offer?

NHC HealthCare offers Skilled Nursing / Long Term Care.

Where is NHC HealthCare located?

NHC HealthCare is located at 2993 Sunset Blvd in West Columbia, South Carolina.

What do families say about NHC HealthCare?

NHC HealthCare carries a 3.1 out of 5 rating from 39 Google reviews. Reviews of NHC HealthCare in West Columbia are sharply divided: several families describe serious lapses in nursing responsiveness and hygiene, while others praise the therapy team and specific caregivers for warmth and attentiveness. The facility handles short-term rehab and long-term skilled nursing, but multiple reports raise concerns about call-light response times and basic care follow-through. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did NHC HealthCare do on recent health and safety inspections?

NHC HealthCare had 3 government inspection visits in the last three years, with 5 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit NHC HealthCare?

Submit the Request Information form on this page, or contact NHC HealthCare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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