BrightStar Care is a home health and hospice provider serving Columbia, South Carolina. The company offers in-home care services, including support for patients recovering from surgery and serious illness, as well as ongoing care for elderly family members in assisted living or home settings.
Families consistently praise the owners, Brian and Holly, for their direct involvement and responsiveness, one family noted they "go out of their way to communicate anytime during the day or night." Holly's nursing background is highlighted as a particular asset for explaining medical issues and making in-person visits when concerns arise. Caregivers are described as caring, well-trained, and dependable; multiple families report that staff members feel like extensions of their own families.
The office staff is noted for responding quickly to requested changes in care arrangements. Families also emphasize the owners' periodic check-ins with both family members and caregivers to ensure quality and identify areas for improvement. Several reviews mention that while costs are not the lowest, families felt confident in the choice based on the level of service and personal attention provided.
BrightStar Care holds a 5-star rating across 23 Google reviews.
