1 / 3CMS Care Compare
Reviews for this NHC campus are sharply mixed. Several families praised caring nurses, CNAs, and hospice staff who went above and beyond, along with activities like trivia and puzzles for residents, but others reported serious safety lapses involving oxygen and blood sugar management, plus recurring complaints about food quality.
AI-generated from reviews and community data.
NHC HealthCare is a senior living community in Knoxville, Tennessee offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 186 reviews.
NHC Healthcare Place Farragut in Knoxville, Tennessee offers skilled nursing, assisted living, and memory care services. The community operates a 100-bed post-acute Health Care Center, an 84-apartment Assisted Living Center, and a 60-bed Cavette Hill Assisted Living & Memory Care Center on a private, spacious campus.
Short-term residents receive rehabilitative care following hospital discharge, while others choose the community as a permanent home. The facility provides 24-hour nursing care and supervision, including assistance with bathing, dressing, meals, incontinence care, mobility support, and medication management. Staff are trained in personalized care approaches aligned with the organization's commitment to quality clinical and rehabilitative services.
The campus features a walking trail, courtyards with gazebos, a putting green, and recreational amenities designed to support resident engagement and well-being. Physical and occupational therapy services are available as part of the continuum of care offered at the community.
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Help Me Choose4.2overall · 186 ratings combined
4.2★ on Google (186)
Dale Chambers
Jun 2026
Dad was at NHC the last 2 nights. My mom went in his room at 7am yesterday and he was on an empty oxygen tank and his oxygen was 44. Today my sister went in early and he was unresponsive. They said he was dying and she asked about his sugar. It was 40 and they said he had a DNR. That doesnt mean to not manage his diabetes. One of the nurses called 911 and the paramedics treated him and got him conscious. 2 mornings in a row he almost died. He will not be going back.
Brett Marriott
Jun 2026
Do not send your loved one here. They let my grandfather run out of oxygen and also let his sugar get to a dangerous level. We are also filing several complains with the state and the Better business Burreau.
Angie
May 2026
I visited a patient. She was in a room where they were playing trivia. There was a puzzle on a table for working, and evidence of other games. I was impressed that the staff was keeping residents entertained with brain games to help keep their memories fresh!
ML Loy (ML Loy)
Dec 2025
I thought I had reviewed this facility but I couldn’t find it to add to it. My dad is in hospice care at Cavett Hill NHC. We did get off to a rocky start but it has been such a huge blessing to be here. I cannot stress how wonderful everyone is. From the administration to nursing staff to the techs to the housekeeping to kitchen staff. Each and everyone has been special to us. My dad has enjoyed every morsel of food he’s consumed. He has always been a big eater. When he says the food is good, it is good. Our hearts and souls are deeply grateful for Alicia, Matt, Dani, Arlindie, Natalie, Brianna, Melissa, Barbara, Misty, Serena, IJ, Stephanie, and if I left you out, I’m so sorry. I have a list but I can’t get up and make noise.
Sherry Flatford
Jul 2023
Nurse were great and caring the cna's were awesome on my floor! One LPN though gave me the wrong medication and it sent me into a bed an sleeping all day.when I confronted her and the head nurse this nurse said she corrected the problem I said it must have been on paper. The food was awful always cold always even the soup ! Eating cold soup and cold potatoes is nasty.. they can't keep any cooks and don't know why you would call them cooks same food everyday M -F 7- days a week nothen changes I feel sorry for those that have to stay. So yea the food needs alot of improvement it should be different and hot
3 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2023
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
NHC HealthCare offers Memory Care and Skilled Nursing / Long Term Care.
NHC HealthCare is located at 120 Cavett Hill Lane in Knoxville, Tennessee.
Reviews for this NHC campus are sharply mixed. Several families praised caring nurses, CNAs, and hospice staff who went above and beyond, along with activities like trivia and puzzles for residents, but others reported serious safety lapses involving oxygen and blood sugar management, plus recurring complaints about food quality.
NHC HealthCare had 3 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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