Jateja Dunn
Jul 2026
Staff was very disrespectful and rude the entire time my mom was there constantly ignoring her needs , walked in on them talking about her along with other patients several times…very horrible facility
NeuroRestorative
2301 W. Campbell Rd.3.9(47 ratings)· Garland average: 4.5
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1 / 5Quick Facts
- Total units
- 24
- Licensed capacity
- 24 residents
- Licensed operator
- Care Meridian, LLC
- Specialty focus
- Rehab for brain and spinal cord injuries
- Insurance note
- Does not accept United Healthcare insurance
Texas HHSC
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and patients at NeuroRestorative in Garland describe a rehabilitation-focused community where people recovering from brain and spinal cord injuries make real physical progress with the help of attentive therapists and nursing staff. Reviewers frequently mention a strong sense of camaraderie among residents and praise for specific caregivers and physicians. One reviewer flagged a billing/insurance issue worth confirming before admission.
What reviewers praise
- Reviewers report significant physical recovery (e.g., walking again)
- Therapists and nurses described as attentive and skilled
- Strong sense of community and camaraderie among residents
- Specific staff and doctors praised by name
- New director described as welcoming
What reviewers flag
- One report that United Healthcare insurance is not accepted
- No published pricing information available
AI-generated from reviews and community data.
NeuroRestorative is a senior living community in Garland, Texas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 47 reviews.
About NeuroRestorative
NeuroRestorative is an assisted living community in Garland, Texas, licensed for up to 24 residents. The facility offers 24-hour staff, medication management, an emergency call system, housekeeping, wheelchair accessibility, and gathering spaces with social activities.
Reviewers describe markedly different experiences. Several report significant physical recoveries, including regained mobility after stroke, spinal cord injury, and other neurological conditions, citing physical therapy, occupational therapy, and nursing staff as instrumental to their progress. Others raised concerns about staffing responsiveness, billing practices, and the quality of care and oversight provided to residents with limited verbal communication or mobility needs.
The facility draws patients undergoing rehabilitation for neurological conditions, with reviewers noting access to therapy services including physical therapy, occupational therapy, speech therapy, and yoga. The Google rating across 47 reviews is 3.9 of 5.
Types of Care at NeuroRestorative
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of NeuroRestorative
3.9overall · 47 ratings combined
3.9★ on Google (47)
Rebecca Castillo
Jul 2026
DO NOT AND I MEAN DO NOT leave your love one in the care of these people they treated my friend like crap the entire time she was there they talked about her plus other patients if your not really verbal they will treat you like you don’t matter my friend and her family constantly had to beg them to do their jobs would make faces roll their eyes take things from her ignore her for hours etc worse facility EVER I could go on and on
Cecelia Reece
Jun 2026
Staff was okay and did the best they could. However the case manager Jena didn’t keep her word on getting anything done. I don’t recommend the facility because of the lack of compassion and integrity.
T Proctor
Feb 2026
Does not take United Healthcare. My mistake for assuming they had contracts with all major insurance providers. They could have asked also - would have saved us both a lot of wasted time.
James Campbell
Feb 2026
This service is great!
Frequently Asked Questions
What types of care does NeuroRestorative offer?
NeuroRestorative offers Assisted Living.
Where is NeuroRestorative located?
NeuroRestorative is located at 2301 W. Campbell Rd. in Garland, Texas.
What do families say about NeuroRestorative?
NeuroRestorative carries a 3.9 out of 5 rating from 47 Google reviews. Families and patients at NeuroRestorative in Garland describe a rehabilitation-focused community where people recovering from brain and spinal cord injuries make real physical progress with the help of attentive therapists and nursing staff. Reviewers frequently mention a strong sense of camaraderie among residents and praise for specific caregivers and physicians. One reviewer flagged a billing/insurance issue worth confirming before admission. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit NeuroRestorative?
Submit the Request Information form on this page, or contact NeuroRestorative directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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