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National Church Residences Chillicothe

142 University Drive

4.2(18 ratings)· Chillicothe average: 4.2

Part of National Church Residences · 3 communities · 3.8★ average

National Church Residences Chillicothe, photo 11 / 5

Quick Facts

Total units
48
Medicare rating
4 of 5

CMS Care Compare

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Ownership
Non profit, Corporation
Certified beds
48
Campus structure
Separate buildings for independent, assisted, and skilled nursing care
Meal flexibility
Meals delivered to apartments for residents who can't attend dining
Affiliation
Faith-based community rooted in compassion and inclusivity
Room type
Skilled nursing includes shared rooms, not private

What Families Think

Families describe National Church Residences Chillicothe as a multi-building campus where residents can move from independent living to assisted living and skilled nursing without leaving the community. Reviewers consistently praise the staff's responsiveness and warmth, especially in the independent living Glades apartments and the Heritage assisted living building, though the skilled nursing experience drew a couple of specific complaints.

The Good

  • Staff described as attentive, caring, and quick to help
  • Secure buildings with meals deliverable to apartments
  • Quick maintenance response (replaced a broken fridge same day)
  • Smooth transitions between care levels praised by families
  • Residents report making close friendships and feeling at home
  • Aides and nurses helped residents recover well after falls

The Bad

  • One report of unappetizing food in skilled nursing
  • One reviewer noted shared, not private, skilled nursing rooms
  • Only 18 Google reviews, a small sample to judge from

AI-generated from reviews and community data.

National Church Residences Chillicothe is a senior living community in Chillicothe, Ohio offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.2 out of 5 across 18 reviews.

About National Church Residences Chillicothe

National Church Residences Chillicothe is a continuing care retirement community in Chillicothe, Ohio, offering senior independent living, assisted living, skilled nursing, and rehabilitation services. The community is built on a foundation of faith, compassion, and inclusivity, with personalized care designed to support residents' evolving needs.

The community is situated in the quiet charm of southern Ohio, offering a serene setting away from urban rush. Downtown Chillicothe is nearby, featuring boutique shopping, Grandpa Joe's Candy Shop, the Ross County Heritage Center, and the historic Majestic Theatre. For outdoor recreation, residents can access Scioto Trail State Park and the Earl H. Barnhart Buzzards Roost Nature Preserve.

Daily life at Chillicothe emphasizes meaningful connections and active engagement through social events, cultural experiences, and on-site programs including bingo, movie days, bible study, and arts and crafts activities. Residents in independent living receive two warm, fresh meals daily, apartment cleaning services, and access to a concierge who assists with prescriptions and errands. The community's thoughtfully designed floor plans and supportive services free residents from home maintenance responsibilities.

The campus features multiple residential buildings, including The Glades for independent living, The Heritage and Traditions for assisted living, and skilled nursing and rehabilitation facilities, allowing residents to remain within the community as their care needs change. Meals can be delivered to apartments for residents unable to attend dining facilities, and the community maintains secure buildings with attentive staff support.

Types of Care at National Church Residences Chillicothe

Home HealthSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of National Church Residences Chillicothe

4.2overall · 18 ratings combined

4.2★ on Google (18)

Cathy Zickafoose

Nov 2025

via Google

My mom lives at The Glade and she really likes it. She has lived there for over 2 years. They have went above and beyond for her. They are always accommodating to your needs. The building is secure. If you are unable to go to the dinner, you can have your meals delivered to you. They have someone that cleans the apartments. My mom’s refrigerator went bad and they replaced it that day. My mom has made some very nice friends as well. It’s been really good for her. My dad was in Traditions prior to his passing, so that made it nice as well. I highly recommend.

Cindy Pagano

Apr 2025

via Google

Mom has been at the National Church Residences Heritage Assisted Living for almost a year. I visit often and try to go at different times of the day. The Heritage is always clean and the staff is friendly and helpful. Mom has fallen several times and the nurses and aides have helped her recover from each fall. Transitioning from our home to assisted living wasn't easy for Mom, but the the staff has made every effort to help her feel welcomed and to help her settle in.

Bobbi LaGard

Apr 2025

via Google

Our brother who has dementia lived in your independent living facility 8 mos. He had a great experience. Very nice apartments in a quiet area. The neighbors and the kitchen staff were very helpful.thanks.

Kelly Hawkins

Apr 2025

via Google

The Glades is a beautiful, well-maintained independent living facility. My father still lives there after my mother passed, and he’s in great hands. The staff are attentive, compassionate, and always willing to help—even with things like TV remotes or checking on him if he missed dinner. Truly above and beyond, it is a real community. I rest easier knowing he’s there.

Wayne Hacker

Apr 2025

via Google

I just moved my father into the Independent Living and we are very happy with the apartment and facilities as a whole. The facilities are well kept inside and outside. The staff are kind, considerate, and very helpful. My father had lived in his home for nearly 60 years so this was a big life change for him and taking into consideration everything about the campus and the services available to him, the experience has been much better than anticipated and the transition has went smoothly. Thank you to all the staff we've had the pleasure to meet.

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Medicare Quality of Care

National Church Residences Chillicothe is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety85%US 82%

196 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community80%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly85%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations90%US 61%

Service area

National Church Residences Chillicothe reports serving 53 ZIP codes, including Adelphi, Ashville, Bainbridge, Beaver, Bidwell, Bloomingburg, Bourneville, Canal Winchester, Chillicothe, Circleville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368083. National figures are the average across all certified agencies.

Government Inspection History

6 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026

Dec 31, 2025Fire Safety StandardHealth Standard10 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2026

Oct 31, 2024Fire Safety StandardHealth Standard5 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 27, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 27, 2024

Dec 6, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 11, 2023

Nov 6, 2023Health Complaint2 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 27, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

May 13, 2022Fire Safety StandardHealth Standard6 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2022

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does National Church Residences Chillicothe offer?

National Church Residences Chillicothe offers Home Health and Skilled Nursing / Long Term Care.

Where is National Church Residences Chillicothe located?

National Church Residences Chillicothe is located at 142 University Drive in Chillicothe, Ohio.

What do families say about National Church Residences Chillicothe?

Families describe National Church Residences Chillicothe as a multi-building campus where residents can move from independent living to assisted living and skilled nursing without leaving the community. Reviewers consistently praise the staff's responsiveness and warmth, especially in the independent living Glades apartments and the Heritage assisted living building, though the skilled nursing experience drew a couple of specific complaints.

Does Medicare cover care from National Church Residences Chillicothe?

Yes. National Church Residences Chillicothe is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use National Church Residences Chillicothe?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How did National Church Residences Chillicothe do on recent health and safety inspections?

National Church Residences Chillicothe had 6 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit National Church Residences Chillicothe?

Submit the Request Information form on this page to connect with National Church Residences Chillicothe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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