1 / 4CMS Care Compare
Reviews of Mount Vernon Healthcare Center are sharply divided: multiple recent accounts describe serious neglect, unanswered call lights, poor hygiene, and billing/communication problems, while at least one long-term resident praises specific staff members and improving cleanliness. The Google rating of 3 out of 44 reviews reflects this split experience, with several one-star reports describing consequential care and safety failures.
AI-generated from reviews and community data.
Mount Vernon Healthcare Center is a senior living community in Alexandria, Virginia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 44 reviews.
Mount Vernon Healthcare Center is a skilled nursing home in Alexandria, Virginia, offering short-term rehabilitation, subacute care, and long-term skilled nursing services. The facility creates personalized care plans focused on residents' emotional and physical well-being, whether for recovery from injury or ongoing medical conditions.
The community emphasizes social wellness and connection as central to its care philosophy. Residents participate in facility events and activities including bingo, live music, a floral club, and monthly birthday celebrations. Staff work collaboratively with residents and families throughout the care planning process to support comfort, happiness, and wellness goals.
Mount Vernon Healthcare Center is part of CommuniCare, a family-owned company and one of the nation's largest providers of post-acute care services, including skilled nursing rehabilitation facilities and long-term care centers.
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Help Me Choose3overall · 44 ratings combined
3★ on Google (44)
Zenash W
Oct 2025
I been here for over a year and the staff here is wonderful. CNA Noel, Rose, Mahawa, Claudia, Nurse Augustina, Kim SW and Jennifer to name a few. It's a lot of really good people here. The cleaning has gotten way better but in general its good here.
Donna PoppeWagner
Jun 2025
My brother was a patient here for a short time and passed away in this facility. I was asked by business/financial office to pre pay his stay as medicaid and Social security would be delayed. I paid by my credit card. He passed on March 4th. 2024. I received a statement dated 04/01/2025 with a credit of $1,345.95 and was uncertain as to what this was about. It stated I had the option of paying by Credit Card, ACH, or Check. I called the facility around mid May and was told that they had no staff in financial office working for a while and to call back. The person I spoke to said that was false and corporate was sending people to help. Obviously a problem. I recently received another statement on June 16th. 2025 dated July 1st. 2025 for the same thing. I called on June 19th. 2025. (day before I tried but the office was closed) I spoke with financial finance office and was asking about this statement. I gave the account number and was told no account existed and what was the name of my brother. She confirmed it was a refund and wanted me to fill out an affidavit online. I said I don't do that and to send it to me. Conversation was heated and I was lied to. I asked her why the statement date was July 1st. when it is only June. She said they send them out monthly a week in advance. This last one was 2 weeks in advance and the only other statement was April 1st. with a postmark of March 20th. Very poor, and in my opinion terrible customer service by finance office. Not a good way to do business. I'm not happy that it took over a year to be informed of a credit. I was also not happy with care here....... don't get me started on that issue. It took a while for Hospice to get straight so he had care. He died shortly after being at Mt. Vernon Health Care Center. Beware of placing a loved one here.
Mazin Awad
Jun 2025
This nursing home is an absolute disgrace, and I would never recommend it to anyone — not even for temporary care. My father is paralyzed, nonverbal, and on a feeding tube, completely dependent on the staff for every single need. And still, somehow, they find a way to neglect him on a daily basis. He can’t move, speak, or eat on his own. He relies 100% on others — and this facility has failed him in the most basic, human ways. We’ve walked in multiple times to find him sitting in his own waste, left in dirty clothes for hours. His feeding tube care is inconsistent and careless. We’ve seen it left improperly positioned, and there have been times when he wasn’t even given nutrition on schedule — which is literally life-threatening. He can’t ask for help. He can’t call out. So unless someone is checking on him regularly — which they’re supposed to do — he’s left completely helpless. We’ve had to step in ourselves to make sure he’s turned, cleaned, or even acknowledged. The staff often lingers at the desk, chatting and laughing, while call lights go unanswered and patients like my dad sit alone in silence, uncared for. When we raise concerns with management, they either deny the issue, downplay it, or offer an empty apology and do absolutely nothing. There’s no urgency, no compassion, and zero accountability. If we didn’t show up regularly, I truly believe he would be completely forgotten. We are in the process of getting him moved, but it should not take constant family pressure just to get basic needs met. This facility has no business caring for vulnerable people — especially those who can’t speak for themselves. It’s disgusting, heartbreaking, and unacceptable. If you love your family, do not bring them here. They will not be safe. They will not be treated with dignity. And if they can’t speak or move on their own, they will suffer in silence. This place needs to be investigated immediately.
Fatima Mohamed
Jun 2025
One of the Worst Healthcare Facilities I’ve Ever Dealt With I truly wish I could give this facility zero stars. Our experience here has been beyond disappointing, distressing, and deeply frustrating. This place is supposed to provide care and comfort for patients who are often at their most vulnerable, but what we encountered was the complete opposite — a severe lack of professionalism, compassion, communication, and basic human decency. Neglect and Poor Patient Care: First and foremost, there is an overwhelming sense of neglect when it comes to patient care. It’s heartbreaking to see how patients are often left unattended for long periods. There seems to be little to no monitoring of their needs. Medications are not always administered on time, and essential routines like hygiene, feeding assistance, or checking vital signs are often skipped or delayed. The patients are clearly not getting the attention or care they need and deserve. Lack of Communication with Families: One of the most unacceptable issues we’ve faced is the total lack of communication with family members. Phone calls are rarely answered, and when they are, we are either placed on endless hold or spoken to rudely, with little to no information provided. It feels like pulling teeth just to get a simple update on our loved one’s condition. Messages go unreturned, questions are dismissed, and when we try to raise concerns, we’re often met with a defensive or even hostile attitude. Unprofessional and Uncaring Staff: The nurses and some of the staff members have the absolute worst attitudes I’ve ever encountered in a healthcare setting. There is no empathy, no kindness, and certainly no effort made to make family members feel reassured or heard. They act inconvenienced by basic questions and are visibly annoyed when asked for help or clarification. At times, it seems like they forget they’re dealing with human lives, not just tasks on a checklist. Hygiene and Cleanliness Are Shocking: The facility itself is in very poor condition. The rooms are not cleaned regularly, and there is often a foul odor lingering in the hallways and patient rooms. Trash cans are sometimes overflowing, and basic sanitation seems to be a low priority. Patients are left in soiled clothing or bedding for extended periods. It’s not only uncomfortable for the patients but also a major health risk. Unbearable Room Conditions: Another huge issue is the temperature control within the rooms. Many times, the rooms are unbearably hot, making it hard for patients to rest or sleep comfortably. Despite repeated complaints, no action is taken to fix the issue. It’s unacceptable, especially for elderly or medically fragile patients who are highly sensitive to temperature extremes. Families Forced to Provide Basic Supplies: It is shocking that family members are often required to bring in basic essentials — things that should absolutely be provided by the facility, like toiletries, wipes, even clothing or proper bedding. For a facility that claims to provide comprehensive care, it is completely unreasonable and unacceptable to expect families to fill in the gaps for such fundamental needs. Failure to Provide Promised Care Level: We came here looking for a place that would provide professional, compassionate, and attentive care — a place where we could feel our loved one would be safe and treated with dignity. Sadly, this facility has failed on all fronts. They do not meet the most basic standards of care. The lack of accountability and the ongoing neglect make it clear that there is no system in place for quality control or patient advocacy. Final Thoughts: This facility needs a full investigation and immediate reform. Patients deserve better. Families deserve better. Healthcare should never come at the cost of dignity, safety, or peace of mind. I strongly advise anyone considering this place to look elsewhere. If you truly care about your loved one, this is not the place for them. No family should have to go through what we’ve experienced here.
Jazz Luv
Sep 2024
If you truly love your family member please don’t send them here. This place is dirty, raggedy, and the people are thieves. I had my grandmother in her for a couple of days. I had family members tell me they caught my grandma trying to get out of bed by herself because no one came to help her to the bathroom. My grandma is an hospice patient so let’s make that clear. After they pressed the button again and waited ten minutes still no one showed up. My family had to go down the hall to find someone to help her which isn’t right. The guy that dropped my grandma off told me this center tried to keep her clothes. They tried to say that my grandmother didn’t come there with any clothes they sent her back in her gown. They kept her little purse with her medicine in it which means not only didn’t we get the bag back we didn’t get the last of her medicine.
4 inspection visits in the last three years, 95 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Install a fire alarm system that can be heard throughout the facility.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 27, 2026
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2026
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 28, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternCorrected Nov 13, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Provide or get specialized rehabilitative services as required for a resident.
Severity G of L: actual harm, isolatedCorrected Feb 10, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Protect each resident from the wrongful use of the resident's belongings or money.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Respond appropriately to all alleged violations.
Severity G of L: actual harm, isolatedCorrected Feb 10, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2022
Post nurse staffing information every day.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Ensure staff are vaccinated for COVID-19
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Have properly sized and located compartments to protect residents from smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Dec 10, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 10, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2020
Provide rooms that can be unlocked from inside without a key.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2020
Have elevators that firefighters can control in the event of a fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2020
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2020
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 10, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2020
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 10, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Mount Vernon Healthcare Center offers Skilled Nursing / Long Term Care.
Mount Vernon Healthcare Center is located at 8111 Tiswell Drive in Alexandria, Virginia.
Reviews of Mount Vernon Healthcare Center are sharply divided: multiple recent accounts describe serious neglect, unanswered call lights, poor hygiene, and billing/communication problems, while at least one long-term resident praises specific staff members and improving cleanliness. The Google rating of 3 out of 44 reviews reflects this split experience, with several one-star reports describing consequential care and safety failures.
Mount Vernon Healthcare Center had 4 government inspection visits in the last three years, with 95 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Mount Vernon Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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