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Mount St. Joseph Rehab Center

21800 Chardon Road

3.1(23 ratings)

Mount St. Joseph Rehab Center — photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
90
Room type
90 private rooms across five neighborhoods
Care partnership
Partners with hospice providers of resident's choice
Organization type
Not-for-profit, 501(c)(3) organization

What Families Think

Reviews for Mount St. Joseph Rehab Center are mixed, with praise for attentive rehab therapy and long-tenured staff alongside serious concerns about staffing levels and care oversight. Some families describe excellent, personalized experiences after surgery, while others report troubling lapses in monitoring that led to severe medical consequences.

The Good

  • Long-tenured staff, many with 8-12 years there
  • Attentive PT/OT rehab therapy praised by reviewers
  • Quick response to medical issues like allergic reactions
  • Clean, immaculate grounds noted by reviewers
  • Five neighborhoods with private rooms for community feel

The Bad

  • Multiple reports of insufficient staffing levels
  • One report of a resident sent to ER alone, inadequately dressed, in a snowstorm
  • One report of missed signs of infection leading to sepsis and death
  • One reviewer noted staffing appeared to increase only during state inspections

AI-generated from reviews and community data.

About Mount St. Joseph Rehab Center

Mount Saint Joseph Rehab Center is a rehabilitation and long-term care facility in Euclid, Ohio, serving the Greater Cleveland and Northeast Ohio areas. The center offers diverse care options including professional rehabilitation therapy, long-term care, and respite care for family caregivers.

The facility is structured into five neighborhoods, each with private rooms designed to promote a community feel. With a total of 90 private rooms, residents are matched with others requiring the same level of care and length of stay. Consistent staffing ensures that residents are regularly served by the same nurses, staff, and state-tested nursing assistants, supporting personalized care through collaborative planning and streamlined communication.

Long-term care is provided with 24/7 nursing availability in a community-oriented environment. The facility offers professional rehab therapy in a homelike and beautiful setting tailored to residents' needs and goals. Residents share dining areas within their neighborhoods, fostering a sense of community among those receiving similar levels of care.

The center partners with hospice providers of the resident's choice to develop individualized plans of care. Mount Saint Joseph Rehab Center is a not-for-profit, 501(c)(3) organization committed to serving residents with compassionate care in a state-of-the-art facility.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.1overall · 23 ratings combined

3.1★ on Google (23)

Tele Angel

Jan 2026

via Google

looks great at first but then they’ll drop your mother off at the ER that has dementia and can not move on her own wearing a hospital gown and no shoes in the middle of a snow storm then leave her there by herself. this was the night before she was supposed to be discharged for rehab and the ER visit wasn’t needed.

Bea

Jan 2026

via Google

Not enough staff is the biggest problem. Food is all premade. Nothing seemed fresh. Rugs could use a good cleaning but it would be better to replace them with something washable. With that said, they have excellent people who do work there. I noticed when the state came there were a lot of people working but when they left the staff seemed to shrink. I think they really do try to help people. It’s also one of the best rehab places. It’s the lack of staff and food Quality that brings them down.

Joseph Barle

Oct 2025

via Google

The staff and administrators are fantastic caring group.. The grounds are immaculate. The lever of care is family oriented. You have to consider for the people you love.

Ruth Morozov

Aug 2025

via Google

Update your sign then I'll change my review

Madame Pierce99

Jul 2025

via Google

What a blessing for me to have been at Mount St. Joseph for a week rehabbing after total knee replacement. The Facility was clean & very nice. Most of the staff have been employed here 8, 10, 12 years. Every single person I encountered from Administrators, Doctor, Nurses, PT/OT, Food Service, Reception and Mother Rafeal was so very nice, kind and caring to me. I had an allergic reaction to the narcotic that the Cleveland Clinic prescribed for me while there. My nurse was RIGHT ON IT, getting me cleared for Benedryl in 30 minutes. A call was put in to see the doctor the 1st thing the next morning. She confirmed itching hives from the narcotic and immediately put me on Prednisone "P-Pack." Brilliant! PT & OT each day to make sure I was steady and understand the limits of what I could & could not do for my eventual return home. I was well fed with tasty food. I got the care and rest I so needed before I returned home. 5 Stars Indeed from Me!

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Frequently Asked Questions

What types of care does Mount St. Joseph Rehab Center offer?

Mount St. Joseph Rehab Center offers Skilled Nursing / Long Term Care.

Where is Mount St. Joseph Rehab Center located?

Mount St. Joseph Rehab Center is located at 21800 Chardon Road in Euclid, Ohio.

What do families say about Mount St. Joseph Rehab Center?

Reviews for Mount St. Joseph Rehab Center are mixed, with praise for attentive rehab therapy and long-tenured staff alongside serious concerns about staffing levels and care oversight. Some families describe excellent, personalized experiences after surgery, while others report troubling lapses in monitoring that led to severe medical consequences.

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