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Mount St. Joseph Rehab Center

21800 Chardon Road

3.1(23 ratings)· Euclid average: 3.4

Mount St. Joseph Rehab Center, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
90
Room type
90 private rooms across five neighborhoods
Care partnership
Partners with hospice providers of resident's choice
Organization type
Not-for-profit, 501(c)(3) organization

What Families Think

Reviews for Mount St. Joseph Rehab Center are mixed, with praise for attentive rehab therapy and long-tenured staff alongside serious concerns about staffing levels and care oversight. Some families describe excellent, personalized experiences after surgery, while others report troubling lapses in monitoring that led to severe medical consequences.

The Good

  • Long-tenured staff, many with 8-12 years there
  • Attentive PT/OT rehab therapy praised by reviewers
  • Quick response to medical issues like allergic reactions
  • Clean, immaculate grounds noted by reviewers
  • Five neighborhoods with private rooms for community feel

The Bad

  • Multiple reports of insufficient staffing levels
  • One report of a resident sent to ER alone, inadequately dressed, in a snowstorm
  • One report of missed signs of infection leading to sepsis and death
  • One reviewer noted staffing appeared to increase only during state inspections

AI-generated from reviews and community data.

Mount St. Joseph Rehab Center is a senior living community in Euclid, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 23 reviews.

About Mount St. Joseph Rehab Center

Mount Saint Joseph Rehab Center is a rehabilitation and long-term care facility in Euclid, Ohio, serving the Greater Cleveland and Northeast Ohio areas. The center offers diverse care options including professional rehabilitation therapy, long-term care, and respite care for family caregivers.

The facility is structured into five neighborhoods, each with private rooms designed to promote a community feel. With a total of 90 private rooms, residents are matched with others requiring the same level of care and length of stay. Consistent staffing ensures that residents are regularly served by the same nurses, staff, and state-tested nursing assistants, supporting personalized care through collaborative planning and streamlined communication.

Long-term care is provided with 24/7 nursing availability in a community-oriented environment. The facility offers professional rehab therapy in a homelike and beautiful setting tailored to residents' needs and goals. Residents share dining areas within their neighborhoods, fostering a sense of community among those receiving similar levels of care.

The center partners with hospice providers of the resident's choice to develop individualized plans of care. Mount Saint Joseph Rehab Center is a not-for-profit, 501(c)(3) organization committed to serving residents with compassionate care in a state-of-the-art facility.

Types of Care at Mount St. Joseph Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Mount St. Joseph Rehab Center

3.1overall · 23 ratings combined

3.1★ on Google (23)

Tele Angel

Jan 2026

via Google

looks great at first but then they’ll drop your mother off at the ER that has dementia and can not move on her own wearing a hospital gown and no shoes in the middle of a snow storm then leave her there by herself. this was the night before she was supposed to be discharged for rehab and the ER visit wasn’t needed.

Bea

Jan 2026

via Google

Not enough staff is the biggest problem. Food is all premade. Nothing seemed fresh. Rugs could use a good cleaning but it would be better to replace them with something washable. With that said, they have excellent people who do work there. I noticed when the state came there were a lot of people working but when they left the staff seemed to shrink. I think they really do try to help people. It’s also one of the best rehab places. It’s the lack of staff and food Quality that brings them down.

Joseph Barle

Oct 2025

via Google

The staff and administrators are fantastic caring group.. The grounds are immaculate. The lever of care is family oriented. You have to consider for the people you love.

Ruth Morozov

Aug 2025

via Google

Update your sign then I'll change my review

Madame Pierce99

Jul 2025

via Google

What a blessing for me to have been at Mount St. Joseph for a week rehabbing after total knee replacement. The Facility was clean & very nice. Most of the staff have been employed here 8, 10, 12 years. Every single person I encountered from Administrators, Doctor, Nurses, PT/OT, Food Service, Reception and Mother Rafeal was so very nice, kind and caring to me. I had an allergic reaction to the narcotic that the Cleveland Clinic prescribed for me while there. My nurse was RIGHT ON IT, getting me cleared for Benedryl in 30 minutes. A call was put in to see the doctor the 1st thing the next morning. She confirmed itching hives from the narcotic and immediately put me on Prednisone "P-Pack." Brilliant! PT & OT each day to make sure I was steady and understand the limits of what I could & could not do for my eventual return home. I was well fed with tasty food. I got the care and rest I so needed before I returned home. 5 Stars Indeed from Me!

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Government Inspection History

4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 10, 2025Fire Safety StandardHealth Standard10 citations
  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 30, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 30, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity C of L: potential for minimal harm, widespreadCorrected May 30, 2025

Oct 5, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2023

Aug 4, 2022Fire Safety StandardHealth Standard5 citations
  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 19, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022

  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 19, 2022

Aug 29, 2019Fire Safety StandardHealth Standard8 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 25, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2019

  • Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2019

  • Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 25, 2019

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Sep 25, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mount St. Joseph Rehab Center offer?

Mount St. Joseph Rehab Center offers Skilled Nursing / Long Term Care.

Where is Mount St. Joseph Rehab Center located?

Mount St. Joseph Rehab Center is located at 21800 Chardon Road in Euclid, Ohio.

What do families say about Mount St. Joseph Rehab Center?

Reviews for Mount St. Joseph Rehab Center are mixed, with praise for attentive rehab therapy and long-tenured staff alongside serious concerns about staffing levels and care oversight. Some families describe excellent, personalized experiences after surgery, while others report troubling lapses in monitoring that led to severe medical consequences.

How did Mount St. Joseph Rehab Center do on recent health and safety inspections?

Mount St. Joseph Rehab Center had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mount St. Joseph Rehab Center?

Submit the Request Information form on this page to connect with Mount St. Joseph Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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