4.2(65 ratings)· Billings average: 3.9
Part of MorningStar Senior Living · 37 communities · 4.5★ average
1 / 5Reviews of MorningStar Senior Living of Billings are mixed, with many families praising attentive, caring staff and a clean, well-run community, while others report serious concerns about staff turnover, management instability, and dementia care. Overall the community holds a 4.2 out of 5 rating from 65 Google reviews, though the experiences described vary widely.
AI-generated from reviews and community data.
MorningStar of Billings is a senior living community in Billings, Montana offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 65 reviews.
MorningStar Senior Living of Billings is an independent and assisted living community in Billings, Montana. It serves older adults and those recovering from health events who need varying levels of support.
Families who report positive experiences consistently praise the attentiveness and compassion of the staff. Several noted that residents appeared content and well-groomed, and one family chose MorningStar after touring six other assisted living sites in the area. Staff were described as skillful and respectful during move-in and ongoing care. However, some families have raised concerns about dementia care practices and consistency of staffing, with one noting that routine dementia behaviors sometimes resulted in unnecessary emergency room evaluations.
The community holds a 4.2-star rating based on 65 Google reviews. Experiences vary notably, some families report their loved ones thriving there, while others have expressed concerns about care quality and staff retention that merit direct conversation with the community before enrolling a family member.
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Help Me Choose4.2overall · 65 ratings combined
4.2★ on Google (65)
Mary Smith
Apr 2026
Why would you bring your loved ones here? They have high staff turnover and charges the residents so much $$$ for poor quality care. They have new management all the time. The staff are rude. Some are decent not all but majority. They are paying home care agencies to work the floor because they can’t keep people. It’s not worth it. Your loved ones here are not safe.
Trisha Peycke
Jan 2026
They don't seem to understand dementia. All the materials I've read about them compared to what I've seen is totally different. If your loved one is still active don't send them here. Everything she has done is normal for dementia and they keep sending our loved one to the ER for evaluation. What she has dementia that is her diagnosis. Plus if you talk to staff they seem to rarely the message. She sits in her room all day, they don't get her out for walks or encourage her to get up. It breaks my heart. Today she was out more and happy though!
Edward Hahn
May 2025
I chose MorningStar for my son, who is recovering from a stroke, after personally touring six Assisted Living sites in Billings plus researching 2 or 3 more. My decision to put him in MorningStar was the right one. When we arrived late on a Saturday afternoon, the staff was ready for him and took care to get him and his stuff into his room in such a way that my friend was impressed and said, "These folks practice Christianity as few Christians do." My son has had nothing but good things to say about the staff, from the caregivers who respond to his requests, to the servers in the dining room and the administrative staff. My feelings are the same. We had a slight disagreement which was resolved in my favor with such grace that I was shocked, as far too often such issues are never settled amicably. The facility is first class and is both clean and well maintained. The food service is also above average with a varied menu that tries to provide both "comfort" food and more adventurous items. I eat a meal with my son every day I can so I speak with some experience. If my future needs require me to move to a Senior community, it will be MorningsStar. It's rare for my expectations for anything are exceeded. In this case they were.
Alan Fangsrud
Mar 2025
We recently had a family member require the services of Morningstar. Our initial meeting with Sean was reassuring and comforting through a difficult time. The staff is attentive, skilled and most importantly respectful of the residents. We noted that the residents seemed content and well groomed. We had several conversations with residents and all of them were very positive! All expressed pleasure regarding their living situation and the socialization it brought them. Thanks to Sean and all of the Morningstar staff for easing this transition for our family member and for us.
George W n Montana
Mar 2025
When my aging 90 year old father needed more help than I could provide, the decision was made to have him stay in an assisted living facility. We couldn't have made a better choice than living at Morning Star. The staff are wonderful to work with and are a loving and caring crew. I don't know how they can do it as it takes a special person to work with seniors who can be a bit difficult at times. Special thanks to Jamie who has always been there for my family whenever we had any questions or needs. For those of you looking for an assisted living facility for your loved ones, I would highly recommend comparing Morningstar to other facilities to see the difference. Thank you all!
MorningStar of Billings offers Assisted Living and Independent Living.
MorningStar of Billings is located at 4001 Bell Ave in Billings, Montana.
Reviews of MorningStar Senior Living of Billings are mixed, with many families praising attentive, caring staff and a clean, well-run community, while others report serious concerns about staff turnover, management instability, and dementia care. Overall the community holds a 4.2 out of 5 rating from 65 Google reviews, though the experiences described vary widely.
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