raj gope
Apr 2026
Looks like backrooms level 94
Mill-Pond
1201 SE Mill Pond Court
4.1(22 ratings)· Ankeny average: 4.2
1 / 5Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 60
- Operator
- Faith-based nonprofit, Presbyterian Homes & Services
- Pet policy
- Pet-friendly, residents can walk pets on grounds
- Care continuum caveat
- One family reported memory care couldn't accommodate advancing dementia
CMS Care Compare
What Families Think
Families generally describe Mill Pond as clean, well-maintained, and staffed by caring, attentive people, with residents enjoying activities and good food. However, a few reviewers raise serious concerns about memory care limitations and one incident of rude staff behavior, so it's worth asking specific questions about long-term dementia support before moving in.
The Good
- Staff described as caring, kind, and knowledgeable
- Facility kept clean and well-maintained
- Variety of daily activities and social events
- Good food quality noted by reviewers
- Smooth transition experience for assisted living residents
The Bad
- One report that memory care couldn't meet advancing dementia needs long-term
- One report of rude, belligerent staff member at entry
- One reviewer noted overgrown walking paths despite otherwise nice grounds
AI-generated from reviews and community data.
About Mill-Pond
Mill Pond is a Presbyterian Homes & Services (PHS) senior living community located in Ankeny, Iowa, a short drive from Des Moines. It offers maintenance-free apartment living in what is described as the heart of a thriving rural community.
Residents can take priority access to care and health services as their needs evolve, backed by PHS's experience providing care since 1955, giving residents and families peace of mind about long-term support.
The community features expansive grounds including walking paths, gardens, a stocked pond for catch-and-release fishing, and a patio area. Amenities also include a private theater for movie screenings, a private fitness center, and instructor-led wellness classes to help residents stay strong and independent.
Social life at Mill Pond includes card games and various social events, along with everyday opportunities to relax in the comfort of one's own apartment. The community is pet-friendly, allowing residents to stroll the grounds with their pets.
As a faith-based nonprofit organization, Presbyterian Homes & Services emphasizes Christian ministry in its approach to care, while welcoming residents of all faiths and valuing diversity within the community.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.1overall · 22 ratings combined
4.1★ on Google (21) · 5★ on Yelp (1) · Yelp page ↗
Janine Roode
Aug 2025
There are many good reviews about Mill Pond and it is clear that it is a beloved facility in the Ankeny area. We also heard and read the great reviews, which is why we chose Mill Pond without hesitation. We were so grateful they had a spot for our mom. This was just over three years ago. I wish I knew then what I know now. My goal is not discredit the hard working people who cared for our mother. They are angels on Earth. I do wish to warn other families so that they can make an informed decision. We placed our mother in the care of Mill Pond's memory unit based on reading materials and conversations with staff. We were told that Mill Pond can meet the needs of residents as they evolve. Unfortunately, we have learned the hard way that this is not the reality. Mill Pond is not equipped to provide comprehensive care for residents with advancing dementia, even though their marketing materials and staff conversations strongly suggest otherwise. There was a glaring lack of transparency about their limitations, and it was a shock when we then were told that we would have to find other accommodations for our mother. The response when I expressed my surprise was along the lines of, "Oh yes, we know it's a surprise when we have to make these calls." So I can only assume that this has happened to other families. I am not sure why other families do not speak out. We will not be keeping quiet about this experience. Families deserve clarity and truth when making decisions about care for a loved one. If your loved one has dementia and you’re considering Mill Pond, please ask the hard questions—and don’t assume they are prepared to support long-term memory care needs. We certainly wish we had.
Dan Brown
Aug 2025
They have beautiful grounds until you walk past the windmill. After that on the walking path it is hideous with weeds as tall as you are. I like to walk and after I saw that I scratched this place off my list.
Wanda Hoven
Jun 2025
Recently moved my mom into Mill Pond and she's been very happy there. They have a lot of great activities and the staff are all very helpful. They keep everything very well maintained and clean. Very happy with the decision to move her to this facility.
Johnathan Scott
May 2024
Terrible. Staff member was incredible rude. Had to buzz in three times and every time the lady with a middle eastern accent said the door was open when it wasn't. Became incredible belligerent when I explained what was happening. Fix this attitude someone needs to talk to her.
Frequently Asked Questions
What types of care does Mill-Pond offer?
Mill-Pond offers Skilled Nursing / Long Term Care.
Where is Mill-Pond located?
Mill-Pond is located at 1201 SE Mill Pond Court in Ankeny, Iowa.
What do families say about Mill-Pond?
Families generally describe Mill Pond as clean, well-maintained, and staffed by caring, attentive people, with residents enjoying activities and good food. However, a few reviewers raise serious concerns about memory care limitations and one incident of rude staff behavior, so it's worth asking specific questions about long-term dementia support before moving in.
Work at Mill-Pond? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Ankeny.
On With Life
Ankeny, Iowa
4.8(154)
Skilled Nursing / Long Term Care
Sunny View Care Center
Ankeny, Iowa
3.8(96)
Skilled Nursing / Long Term Care
The Bridges at Ankeny
Ankeny, Iowa
3(54)
Skilled Nursing / Long Term Care
From $3,800/moIndependence Village of Ankeny
Ankeny, Iowa
4.5(52)
From $4,500/moStoryPoint Siena Hills
Ankeny, Iowa
4.1(41)
From $3,500/moSuites of Ankeny
Ankeny, Iowa
3.8(13)