Jackie Wert
Jun 2026
I went into OLV to visit a longtime friend of mine. I was very pleased with the staff and the cleanliness of the place. Keep up the good work.
1 / 2Quick Facts
- Total units
- 84
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 84
- Care pathway
- Some residents enter via PACE program enrollment
- Layout
- Smaller resident communities organized by floor
CMS Care Compare
What Families Think
Families describe Mercy Nursing Facility at OLV as a warm, attentive skilled nursing community where staff form close, family-like bonds with residents, especially during end-of-life care. Reviewers consistently praise cleanliness, activities, and the responsiveness of nurses and aides, with several noting noticeable improvement in residents' well-being after moving in.
The Good
- Staff described as warm and family-like
- Consistently praised cleanliness
- Residents' condition improved after moving in
- Active, engaging activities program
- Attentive support during end-of-life care
The Bad
- No published pricing information available
- No amenities details listed
AI-generated from reviews and community data.
Mercy Nursing Facility at OLV is a senior living community in Lackawanna, New York offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 11 reviews.
About Mercy Nursing Facility at OLV
Mercy Nursing Facility at OLV is a skilled nursing and long-term care community in Lackawanna, New York, with a licensed capacity of 84 residents. The facility also participates in the PACE program, which supports seniors aging in place in the community before transitioning to residential care.
Families consistently praise the staff across all roles—nurses, nurse practitioners, and aides—describing them as dedicated, warm, and responsive. Multiple families noted meaningful improvements in residents' physical and mental well-being after admission, and highlighted the facility's robust activity programming. One family wrote that the staff "treated us as family" during end-of-life care. The smaller, floor-based community structure is valued for creating a familiar, welcoming home environment.
Mercy Nursing Facility at OLV holds a 4.5 out of 5 Google rating based on 11 reviews.
Types of Care at Mercy Nursing Facility at OLV
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Mercy Nursing Facility at OLV
4.5overall · 11 ratings combined
4.5★ on Google (11)
Jane Flanigan
Sep 2024
The entire staff of nurses, floor staff and aids at OLV were amazing to our mother in her last days. They were warm, incredibly responsive and treated us as family. The smaller setting of a community on each floor created a welcoming and familiar home for the short time she was there. Thanks to all of you!
Stephanie Foreman
May 2024
Love activities that they have at the facility and the staff is absolutely amazing
Linda Martin
Jan 2018
We were blessed to be able to care for our mom at home until she was 88. We were able to achieve this through enrollment in the PACE program when she was 84. Our mom thrived here! She enjoyed the activities, was comfortable with the staff and had wonderful dedicated nurse practitioners, nurses, and aides who grew close to her. We gathered with our family to say our final goodbyes this past July. This group of caregivers cried with us. They were like family! We were blessed and grateful that mom transitioned very peacefully. Whenever we had questions or concerns, they were addressed. Our hearts were heavy when mom had fallen and we could no longer keep her home, but through OLV and the Mercy Nursing Facility, we were given another year-and-a-half with our mom! God bless all of these professional dedicated caregivers for this gift to us! We remain sincerely and humbly grateful!
Dawn M Annillo
Mar 2017
This place is wonderful! Not sure why the other reviews were so negative. My partner's mother is extremely happy there and feels very secure. She was at Amber Leigh in Williamsville for almost 2 years and was extremely unhappy there. Her physical and mental faculties deteriorated rapidly while there but have rebounded nicely since coming to OLV. She will be 94 yrs old this year and is as ornery as ever. We love her. Just relieved that she's being taken care of so well and is in a place that makes her happy.
Frequently Asked Questions
What types of care does Mercy Nursing Facility at OLV offer?
Mercy Nursing Facility at OLV offers Skilled Nursing / Long Term Care.
Where is Mercy Nursing Facility at OLV located?
Mercy Nursing Facility at OLV is located at 55 Melroy Avenue in Lackawanna, New York.
What do families say about Mercy Nursing Facility at OLV?
Families describe Mercy Nursing Facility at OLV as a warm, attentive skilled nursing community where staff form close, family-like bonds with residents, especially during end-of-life care. Reviewers consistently praise cleanliness, activities, and the responsiveness of nurses and aides, with several noting noticeable improvement in residents' well-being after moving in.
How can families visit Mercy Nursing Facility at OLV?
Submit the Request Information form on this page to connect with Mercy Nursing Facility at OLV and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Mercy Nursing Facility at OLV? Claim this listing to update photos, pricing, and details. It's free.
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