Nanette Schauer
May 2026
The nursing staff and PT were very nice to my mother in law. I was disturbed to find a huge cockroach in her room on day one, but I let it go and didn't say anything. The place smells of urine, which I know sometimes can't be helped, but everyday? When she was released they said a home health company would be calling and of course they didn't. I called back to ask which one is supposed to be calling and they gave me a name. The person I spoke with was so rude, and uncaring. I called the one she said it was and there was NO ORDER. I called back and left a message for the social worker and she called me back and left a rude voicemail on how a company had been reaching out for days, which never happened and it was from a competely different company that I was told. We got a call today from another comapny that was never even mentioned. The lady who answers the phone should never even represent a company. Support staff gets 1 star!!
