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Mckenzie Manor Memory Care

389 W 29th Ave

3.2(11 ratings)· Eugene average: 4.1

Mckenzie Manor Memory Care — photo 11 / 5

Quick Facts

Local distinction
Only memory care community in South Eugene

What Families Think

Reviews of McKenzie Manor Memory Care are largely positive, with families praising the warmth and attentiveness of the staff and describing a home-like atmosphere. However, the community has a mixed overall rating on Google, and at least one family reported a serious lapse in sensitive communication.

The Good

  • Warm, home-like atmosphere noted by multiple reviewers
  • Staff described as caring and responsive
  • Engaging activities tailored to residents
  • Only memory care community in South Eugene
  • Family reports staff talk and laugh with residents

The Bad

  • One report of insensitive, distressing communication about a resident's health status
  • Mixed overall rating (3.2/5) from a small number of reviews

AI-generated from reviews and community data.

About Mckenzie Manor Memory Care

Mckenzie Manor Memory Care is a assisted living and independent living and skilled nursing / long term care community in Eugene, Oregon.

Families rate Mckenzie Manor Memory Care 3.2 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

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Reviews

3.2overall · 11 ratings combined

3.2★ on Google (11)

Hondoyta AvaZ

Oct 2025

via Google

McKenzie Manor Memory Care Facility truly feels like a warm and caring community. The staff's dedication to providing comfort and support is evident in everything they do. The activities are engaging and tailored to bring out the best in the residents, creating a sense of joy and connection. It's clear that the well-being and happiness of each resident is the top priority. I would highly recommend McKenzie Manor to anyone looking for a nurturing environment for their loved ones.

Doug Ruff

Nov 2024

via Google

The lady I spoke with was the nice person and I felt that she really cared. It made this hard process so much easier.

N L

Nov 2024

via Google

Mckenzie Manor is the only memory care in South Eugene. It has a home like feel and the staff most importantly what I noticed are a caring and responsive administrator and staff. Well done!

Christina Adams

Jun 2019

via Google

Staff are insensitive and careless. Calling family yesterday to discuss funeral arrangements is tacky and heartless! We were afraid our loved one had passed away. No mention that the resident was healthy and fine. We had to call the doctor to find that out. I don't expect this review to stay long, because heaven forbid there is some honesty in how this company operates - notice the new website date.

David Meisner

Jun 2016

via Google

My wife Lois moved into Southtowne just over two years ago. This wasn't an easy decision though I'm relieved to say it was the right one. I visit just about every day. The thing that means the most to me and our two daughters is how the staff not only provide good care but also talk with and kid around with Lois and the other residents in the community. Hearing laughter, fun and meaningful conversations between the staff and residents is commonplace. The environment has a good feel and the staff are there when needed. It frustrates our family to read some bad Google reviews about Southtowne from names of people that we don't recognize because we know everyone due to frequent visits. Makes us wonder who these people are and what their beef is because we haven't heard of any other families that have concerns about the environment. This is what sparked me to leave some feedback which I generally don't do. What I can say from considerable experience is that Southtowne takes great care of Lois and though it saddens me that she's not at home where we can be together it gives our family peace of mind knowing she's safe, receives good care and is surrounded by people that like and respect her. I have and will continue to refer anyone in need of this type of service to my friends, family and associates. I'd be happy to answer other questions anyone else might have when I'm at Southtowne visiting Lois. I'm the older fella, thankful that I still have a full head of white hair, that uses a walker and can be seen sitting with my wife. Would be happy to share any other info folks are looking for. As said though, our family is very pleased with the care that Momma is receiving.

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Frequently Asked Questions

What types of care does Mckenzie Manor Memory Care offer?

Mckenzie Manor Memory Care offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Mckenzie Manor Memory Care located?

Mckenzie Manor Memory Care is located at 389 W 29th Ave in Eugene, Oregon.

What do families say about Mckenzie Manor Memory Care?

Reviews of McKenzie Manor Memory Care are largely positive, with families praising the warmth and attentiveness of the staff and describing a home-like atmosphere. However, the community has a mixed overall rating on Google, and at least one family reported a serious lapse in sensitive communication.

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Nearby Communities

Other senior living options within 25 miles of Eugene.