Lisa Murphy
Feb 2026
My 88-year old aunt recently went to Mary Ann Morse Healthcare Center (M.A.M.) for in-patient physical therapy after she was discharged from the hospital. I'm sorry to report that the care at M.A.M. is NOT good. In fact, it's terrible. My cousin (a nurse) said that she had confrontations with the staff on a DAILY basis because they were "horrible." The aids are essentially rude and hostile foreigners, who barely speak English. Here is one example of the mistreatment my aunt received: Despite having communicated very clearly that she is severely allergic to wheat gluten, the kitchen has REPEATEDLY sent my aunt gluten-containing foods. Naturally, this causes my aunt's stomach to get "upset." Then, she wasn't able to get to the bathroom on time. When this happened, the nurse's aide scolded her and said, "Look at the mess you made!" My aunt was taken aback and said, "Do you think I wanted this to happen??" Then, to make matters worse, she said that the aide was very rough with her as she was cleaning. What kind of disrespectful nursing care is that??!! My aunt is supposed to have physical therapy, daily, but my cousin said that, many times, "she stays in bed all day." When she does have PT, it is good, but there just isn't enough of it. Half of the time, my cousin said, she would go in to visit, and my aunt wouldn't have her oxygen on! Then, the nurses would proceed to argue with her about whether or not she needed it. (My aunt has fluid in her lungs from cancer!) It hasn't even been a full week yet and we want to transfer her out of this place. I can't believe Mary Ann Morse has the AUDACITY to treat our elderly citizens this way, and then send a bill to insurance and our government, calling it "healthcare." Do I need to I say anything more? Beware! Do NOT go here!
