MyLivingChoice

Maplewood at Strawberry Hill

73 Strawberry Hill Ave

4.4(45 ratings)· Norwalk average: 4.3

Maplewood at Strawberry Hill, photo 11 / 6

Quick Facts

Memory care transitions
Residents can move from assisted living to memory care on-site
Long-term residency
Some residents have lived there for over ten years

What Families Think

Families describe Maplewood at Strawberry Hill as a warm, close-knit community where staff form personal bonds with residents and go beyond basic care needs. Most reviewers praise the compassion and consistency of the caregiving team, especially during transitions from assisted living to memory care, though a handful of reviews raise concerns about understaffing and inconsistent communication from management.

The Good

  • Staff described as warm, compassionate, and family-like
  • Residents actively engaged in daily activities and outings
  • Facility repeatedly called clean, bright, and well-maintained
  • Smooth transitions supported from assisted living to memory care
  • Some residents have stayed five to ten-plus years
  • Family communication praised as proactive by many reviewers

The Bad

  • Several reviewers cited understaffing and disorganization
  • Multiple reports of unanswered emails and poor communication from the director
  • One report of advertised services (transportation, food program) not matching reality

AI-generated from reviews and community data.

Maplewood at Strawberry Hill is a senior living community in Norwalk, Connecticut offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.4 out of 5 across 45 reviews.

About Maplewood at Strawberry Hill

Maplewood at Strawberry Hill is an assisted living and independent living community in Norwalk, Connecticut. It serves residents across a range of care needs, from those managing cognitive impairment to those seeking a more active, social living environment.

Families consistently praise the staff as compassionate and genuinely invested in residents' wellbeing. One family noted they "never leave without a smile on my face knowing that my father is safe and well-cared for." Multiple reviews highlight how residents become actively engaged through daily activities and community programming, with one family observing their mother "quickly became embedded in the social fabric." The facility itself is described as clean, bright, and welcoming, with an atmosphere families associate with genuine care rather than transactional service.

A few families have raised concerns about communication between the community and family members, and questions about the accuracy of certain advertised amenities. Most residents and families, however, report meaningful improvements in residents' mood, engagement, and sense of belonging after moving in.

Maplewood at Strawberry Hill holds a 4.4 out of 5 Google rating across 43 reviews, with the overwhelming majority of families expressing deep gratitude for the care their loved ones receive.

Types of Care at Maplewood at Strawberry Hill

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Maplewood at Strawberry Hill

4.4overall · 45 ratings combined

4.4★ on Google (45)

Ellen M. Signore

Aug 2026

via Google

Some months ago I was in a time crunch to find a long term facility for my brother after a harrowing hospitalization. A visit to Maplewood at Strawberry Hill proved to be a surprising experience. The facility and orientation was beyond amazing. The staff are wonderful....literally every person is caring, dedicated, and supportive. After years of my brother's failing health and dementia, I was extremely grateful to have found a place that exceeded my expectations. The professional attention helped my brother to make a remarkable adjustment. I am extremely grateful for the care he is receiving.

Tatiane Vieira

Aug 2026

via Google

Maplewood at Strawberry Hill truly feels like a family, not just a community. From the moment you walk through the doors, you're greeted with warmth and genuine care. The staff — from the front desk to the caregiving team to leadership — are amazing, attentive, and treat every resident like their own family member. You can tell this is a place where people are truly loved and looked after. Highly recommend to anyone searching for a warm, caring community for their loved one.

Sally Amill

Jul 2026

via Google

The keyword to describe Maplewood is community. It’s a warm, caring and welcoming community, one that my father joined two years ago with the anticipation of living there for many years and the sad reality was a much shorter tenure than imagined. It’s such a strong community that after his passing, I couldn’t imagine not remaining a part of it - I travel from another state to volunteer there monthly.<br><br>My dad was in the rare position of being able to decide for himself to move to Maplewood and as a brutally honest person, shared the same thought with everyone “if I can’t live at home, this is the greatest place to live”. And he meant it. Having been a caregiver himself for 10 years to my sick mom, he knew what stellar care looked like and he saw it daily at Maplewood. Each associate (staff) member - nurse, aide, dining room, activities, leadership members and maintenance crew treated my father with respect, concern and humor. He never felt as though he was anything other than a member of a community.<br><br>If your loved one needs a stable and safe environment, many places can offer that. But what sets Maplewood apart from the others Is that their community becomes your family.

Christina Rosica

Jun 2026

via Google

Maplewood at Strawberry Hill in Norwalk is an exceptional community. The staff is professional, compassionate, warm, and welcoming, and they truly go above and beyond to make residents feel comfortable and cared for. You can have peace of mind knowing your loved ones will be treated with kindness, dignity, and respect. Highly recommend this wonderful community!

Janet Dobos

May 2026

via Google

The staff at Maplewood has made the transition for my dad (and me) go exceptionally well. Thank you all for your caring attention to detail.

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Frequently Asked Questions

What types of care does Maplewood at Strawberry Hill offer?

Maplewood at Strawberry Hill offers Assisted Living and Independent Living.

Where is Maplewood at Strawberry Hill located?

Maplewood at Strawberry Hill is located at 73 Strawberry Hill Ave in Norwalk, Connecticut.

What do families say about Maplewood at Strawberry Hill?

Families describe Maplewood at Strawberry Hill as a warm, close-knit community where staff form personal bonds with residents and go beyond basic care needs. Most reviewers praise the compassion and consistency of the caregiving team, especially during transitions from assisted living to memory care, though a handful of reviews raise concerns about understaffing and inconsistent communication from management.

How can families visit Maplewood at Strawberry Hill?

Submit the Request Information form on this page to connect with Maplewood at Strawberry Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Norwalk.

Prefer to stay home?

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