MyLivingChoice

Maplewood at Southport

917 Mill Hill Terrace

4.7(50 ratings)

Maplewood at Southport, photo 11 / 6

Quick Facts

Memory care setup
Dedicated memory care floor called 'Currents'
Extended care capability
Supported a resident through two years of hospice

What Families Think

Reviewers overwhelmingly describe Maplewood at Southport as a warm, well-run community with attentive, compassionate staff and strong memory care support. The vast majority of the 46 Google reviews are five-star, praising the physical setting, activities, and leadership responsiveness, though a couple of reviews raise serious concerns about cleanliness and staffing.

The Good

  • Staff described as caring, attentive, and communicative with families
  • Dedicated memory care floor with consistently praised staff
  • Leadership team seen as transparent and responsive to concerns
  • Wide range of activities: music, outings, culinary events, exercise classes
  • Family members report residents feel safe and engaged

The Bad

  • One report of bed bugs, understaffing, and neglect
  • One reviewer said the food was poor for the cost
  • One reviewer reported a generally negative experience with no detail

AI-generated from reviews and community data.

Maplewood at Southport is a senior living community in Southport, Connecticut offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 50 reviews.

About Maplewood at Southport

Maplewood at Southport is an assisted living and skilled nursing community in Southport, Connecticut. The facility combines independent living, assisted living, and memory care (Currents floor) under one beautifully designed building with carefully landscaped grounds.

Families consistently praise the staff's warmth and attentiveness across all care levels. One family wrote, "The nursing staff is always there for you, highly approachable, caring, and attentive to residents' needs." Residents and their families highlight the inviting physical environment, including the stylish dining room, great room, fireplace seating areas, and outdoor spaces. The community emphasizes farm-to-table dining, daily activities and exercise classes, entertainment programs, and opportunities for residents to pursue personal interests and social connections. Multiple families note the staff's genuine care and willingness to support resident engagement, from memory care through hospice.

The community earns a 4.8/5 rating across 46 Google reviews, with families noting that the transition process is handled with dignity and emotional support. Throughout reviews, visitors and family members describe an energetic, thoughtfully designed environment where residents feel at home and supported to live actively.

Types of Care at Maplewood at Southport

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Maplewood at Southport

4.7overall · 50 ratings combined

4.7★ on Google (50)

Catherine Cunningham

Aug 2026

via Google

Maplewood gave me wonderful memories of the last year of my mother’s life and I cherish the warm, loving Southport community she called home.<br><br>I will miss… seeing her friends who became my friends and being together with staff who hosted us daily and on holidays, working so hard to create special BBQs, buffets, hor d’oeuvres platters, champagne toasts, Lobster Bakes, Easter egg hunts, holiday sing-a-longs and holiday markets, trimming of the Christmas Trees, and the ceremonial rituals of Hanukkah. For 18 months my mom’s life was full again and we had so much to share. We talked about the garden, flower arranging, the guest speakers and lecturers who taught her new things at 91, the reading material for her current events group, the maintenance team who fixed her wheelchair, bingo with visiting high school football players, a pianist who came with birds and a dog, acapella singers from Yale, vocalists who often brought their own family members, and every single conversation at her dining table. It was a whole new chapter in a well-lived life.<br><br>Because Maplewood took care of my mom’s needs, it gave the two of us time to relax and connect with other residents to share stories of their lives, their families, and their travels. They loved mom’s grand-pugs and following her granddaughters’ departures and returns from travel and college. We learned who likes what movie genres, who prefers lectures, who plays mahjong, who dances at the Summer Concert Series, and who in the Mighty Maplewood Choir could sing loudest above the piano music. Maplewood is an active community and one large caring family. It’s an amazing place for anyone lucky enough to experience it. We are grateful to every staff member and resident who made our time at Maplewood so beautiful.

Kerry Lee

Aug 2026

via Google

My Dad enjoyed his time at Maplewood Southport. Really kind caring people. Lots of fun activities.

beth o'brien

Aug 2026

via Google

My mother moved into Maplewood at Southport 2 months ago and we are so grateful for the wonderful staff. They have been so supportive during this transition. Christian and Liz have been like a family member to my mom, from setting up her room to supporting her with her dog. The warmth and kindness of the staff members of this community have made my mother feel at home.<br><br>My mom is making friends easily and the activities and community meals have helped my mom stay social.<br><br>Maplewood is beautifully built and the rooms are exceptional.<br><br>I love visiting my mom and seeing her so happy!

nichole mcgowan

Aug 2026

via Google

I can’t say enough wonderful things about Maplewood! From the very beginning, we knew we made the right choice for our loved one. The community is beautiful, welcoming, and truly feels like home. Most importantly, our loved one is happy, comfortable, and well cared for, which means everything to our family.

Cara Manes

Aug 2026

via Google

A beautiful facility with many problems in management and staff. We did not have a good experience. I personally would never recommend.

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Frequently Asked Questions

What types of care does Maplewood at Southport offer?

Maplewood at Southport offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

Where is Maplewood at Southport located?

Maplewood at Southport is located at 917 Mill Hill Terrace in Southport, Connecticut.

What do families say about Maplewood at Southport?

Reviewers overwhelmingly describe Maplewood at Southport as a warm, well-run community with attentive, compassionate staff and strong memory care support. The vast majority of the 46 Google reviews are five-star, praising the physical setting, activities, and leadership responsiveness, though a couple of reviews raise serious concerns about cleanliness and staffing.

How can families visit Maplewood at Southport?

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