MyLivingChoice

The Manor at St. Luke Village

1711 East Broad Street

4(36 ratings)· Hazleton average: 4

The Manor at St. Luke Village, photo 11 / 4

Quick Facts

Total units
104
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
104
Rehab planning
Therapy team builds plan on day one
Discharge support
Arranges in-home nursing and therapy after discharge
Insurance help
Staff assists with Medicare and Medicare Advantage plans

What Families Think

Reviews of The Manor at St. Luke Village are sharply split: several families praise the rehab/therapy team, discharge planning, and staff compassion, especially for short-term rehabilitation stays, while two detailed reports describe serious neglect, unsanitary conditions, and understaffing. Google reviewers give it 4 out of 5 stars overall, but the negative accounts raise real concerns about consistency of care.

The Good

  • Therapy team praised for effective rehab results
  • Social services helpful navigating Medicare and Medicare Advantage
  • Staff coordinated in-home nursing after discharge
  • Compassionate care noted during hospice stay
  • Responsive office staff explaining paperwork

The Bad

  • One detailed report of mold, broken showers, unreliable hot water
  • One report of understaffing leading to soiled clothing, missed meals
  • One report of a resident developing sepsis from an untreated UTI after discharge
  • One reviewer noted nurses and CNAs sometimes 'spread thin'

AI-generated from reviews and community data.

The Manor at St. Luke Village is a senior living community in Hazleton, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 36 reviews.

About The Manor at St. Luke Village

The Manor at St. Luke Village is a skilled nursing / long term care community in Hazleton, Pennsylvania. The community is licensed for up to 104 residents.

Families rate The Manor at St. Luke Village 4 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Manor at St. Luke Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Manor at St. Luke Village

4overall · 36 ratings combined

4★ on Google (36)

Richard Hunsinger

Apr 2026

via Google

My father had two stays there over the past couple of years. It was a tough choice where to go, but several people recommended St. Lukes. Both times, I was amazed by the people, from staff to administrators, and their level of service, support and compassion. One time was for rehab (what dedication!) and then sadly, at his passing for hospice care. Our health care system is very stressed with acute staffing issues, but St. Luke’s Manor never failed to impress me, so if they face the same challenges, it isn’t affecting their quality. I am very grateful to St Luke’s and would whole-heartedly recommend them without reservations.

Daizy

Mar 2026

via Google

🚨 WARNING: Do NOT Send Your Loved Ones Here 🚨 If you care about your loved ones, do NOT send them to St. Luke’s Manor in Hazleton, PA—or its affiliated locations, Forest Hills and St. Luke’s Pavilion. These facilities are riddled with neglect, mismanagement, and outright mistreatment of residents. 🔴 Dangerous & Unsanitary Conditions * The showers are filthy, mold-ridden, and broken, with gaping holes that allow water to leak into linen storage areas, creating an unsanitary, unsafe environment. * Hot water is unreliable, meaning residents are often denied proper hygiene and given rushed bed baths instead. * A stench of mold lingers in the air—this place is not clean or safe. 🆘 Critical Needs Are Ignored * If a resident has special nutritional needs, this facility REFUSES to accommodate them—no matter how medically necessary. Despite thousands of dollars being spent per patient daily, basic care is withheld unless families pay extra out of pocket. * Even essential medical and hygiene items are denied, leaving residents vulnerable and suffering. 💀 Understaffed & Abusive Treatment * Residents are roughly handled, with some left with raw, damaged skin due to negligent care. * The facility is severely understaffed, meaning residents often sit in soiled clothing, miss meals, or receive improper medical attention. * The higher-ups—especially those running the show—are verbally abusive and threatening. They speak down to the elderly, knowing these vulnerable individuals have no way to fight back. ⚠️ A Facility Built on Greed, Not Care * The company behind these facilities has a history of violations, including fines, bankruptcy, and infectious disease outbreaks. * Patients are often kept longer than needed just to fill beds and milk more money. This is NOT about care—it’s about profit. ‼️ TAKE ACTION: PROTECT YOUR LOVED ONES ‼️ This is not just a single bad experience—it is a pattern of systemic neglect and abuse. If you or a loved one are considering a short-term stay, think twice. 🚨 Report them. Speak out. Demand better. Our elderly deserve dignity, not to be trapped in a facility that treats them as disposable. Do your research before making a devastating mistake. Update: March 10, 2026 - Regarding your standard reply: The Manor at St. Luke’s Village Hazelton, PA I have now seen your response, and I want to make something very clear. My family and I did exactly what you claim people should do, we reported everything. Every incident was brought to the attention of staff members, supervisors, and administrators. We also escalated the situation to the parent company. Despite repeated assurances that the issues would be addressed, absolutely nothing was done. Your response suggesting that concerns should be reported to the appropriate people is deeply frustrating and insulting. That step was taken multiple times, to every level of authority available. Yet the abuse and neglect continued unchecked. What is most disturbing is that this facility is entrusted with the care of some of the most vulnerable members of our society: elderly individuals and severely ill patients who rely on compassion, dignity, and protection. Instead, what we witnessed was the opposite conditions and behavior that no human being should ever be subjected to. It is shameful that the company that owns this facility, along with those responsible for running St. Luke’s, continues to allow these conditions to persist while offering empty assurances instead of real accountability or corrective action. Please do not respond with generic statements instructing people to “report concerns to management.” That was done—repeatedly and thoroughly—and it resulted in no meaningful action. The public deserves to know that these complaints were properly reported and ignored. People considering this facility for their loved ones should be fully aware of these experiences before placing their trust in an organization that has failed to protect those in its care!

Melissa Delregno

Jan 2026

via Google

My father was discharged from St Luke’s Manor in Hazleton PA only to have the facility need to call an ambulance and get taken to the ER. Prior to this even happening, the worker at the facility looked at the his personal home nurse who was there to pick him up and take him home asked “are you going to take him? What do you want me to do”. You call an ambulance is what you do. His room had an outlet hanging out of the wall which is a fire hazard. I had to call director of nursing to order a Doppler to be done since the two previous nurses I asked said they would, and never did. He lost a decent amount of weight and his nutrition went downhill. I would not recommend this facility to anyone and it’s a disgrace how the elderly are not taken care of properly. Dentures were never cleaned. Bed was made sometimes. He ended up being admitted to the hospital and has a UTI that is sepsis’s Google it, an untreated UTI! He will never be coming back there!

Michael Hydock

Nov 2025

via Google

The best people I have ever delt with especially with the office and explaining all the paperwork. Very good response from the nurses all was a good response. sincerely

Craig Barroll

Sep 2024

via Google

I arranged for my mother to come here from the hospital as she had developed medical conditions that made her very weak and needed rehabilitation and therapy before she could go home. I had previously asked around and they were recommended to me by reliable sources. We spent a little over 2 weeks here. The therapy group met with us on day 1 and came up with a therapy plan. I had a list of what areas I thought she needed the most help with and they were able and willing to incorporate those areas into the treatment plan. I was welcome to come along with her to therapy and got a pretty good education on ways to create a safer environment for her at home as well as quite a few to tips on the best and safest ways to use DME. It was easy to see that they specialize in therapy for the elderly, and they were very good at it. Their Social Services and Business girls have a solid understanding of Medicare and Medicare advantage plans and were very helpful in working with the therapy group to identify and help us get the DME that we needed for at home. They also setup in home nursing and therapy for us after she got home. They were very responsive to questions and concerns, kept us very well informed about the next steps we needed to take, and were very supportive throughout our stay. Some of the nurses and CNA’s gave me some good tips on how to care for the elderly that I didn’t know; easier ways for them to take meds and help with personal care. The majority of the staff was easy to approach and would give assistance when you needed something. There are plenty of activities available for those who want to participate in them and the meal selection options are not bad. There were shifts where the nurses and CNA’s were spread thin and a few difficult personalities to deal with, but overall it wasn’t a bad experience. I was free to come and go as I pleased and stay as long as I wanted to. It took us a day or two to learn and understand their system; what times the nurses and CNAs were the busiest, how everything worked with the meals, showers, and personal assistance for the residents. Once I understood the system I really didn’t have a problem working with it. A five-star scale is not a good way to rate a facility like this. Five is a perfect score and they weren’t perfect. There is room for improvement in some areas. But they were definitely better than a four, and the good aspects that I mentioned above were that good that they made up for the things that weren't perfect. One idea for the suggestion box would be to put a monitor or whiteboard on the wall by each nursing station that would display the nurse and CNA on duty for each wing on each shift. It could be updated at the beginning of each shift within a matter of minutes and would be a great tool for communicating this info to the residents and their families. Also a board in each room with special instructions for each resident like with hearing aid, glasses, dentures, etc. so all personnel on all shifts know to follow the same process might be helpful. The WiFi and cable TV channel selection is decent but something to improve cell phone service is very much needed. Lastly, just a suggestion for anyone who might read this, and needs to put an elderly family member in ANY facility for rehab and therapy, would be to spend some time there with your family member and get involved with what’s going on. An elderly person is going to have trouble advocating for themselves, learning how things work on their own, remembering things they are shown, in most cases probably doesn’t want to be there, and might need encouragement from someone they know. Your involvement will make it better for them. It worked for me. While I was there I learned a lot from what they showed me and from watching, listening, and observing how things were structured. My mother was rehabilitated to a much better state than what she was in when she came here 2 weeks earlier. We got the end result we came for.

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Government Inspection History

6 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 8, 2026Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 16, 2026

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2026

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2026

Jun 26, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025

Mar 28, 2025Fire Safety StandardHealth Standard7 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2025

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2025

Jan 28, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 26, 2025

May 31, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 23, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 23, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 23, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 8, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Aug 8, 2024

Nov 16, 2023Health Complaint3 citations
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 15, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Manor at St. Luke Village offer?

The Manor at St. Luke Village offers Skilled Nursing / Long Term Care.

Where is The Manor at St. Luke Village located?

The Manor at St. Luke Village is located at 1711 East Broad Street in Hazleton, Pennsylvania.

What do families say about The Manor at St. Luke Village?

Reviews of The Manor at St. Luke Village are sharply split: several families praise the rehab/therapy team, discharge planning, and staff compassion, especially for short-term rehabilitation stays, while two detailed reports describe serious neglect, unsanitary conditions, and understaffing. Google reviewers give it 4 out of 5 stars overall, but the negative accounts raise real concerns about consistency of care.

How did The Manor at St. Luke Village do on recent health and safety inspections?

The Manor at St. Luke Village had 6 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Manor at St. Luke Village?

Submit the Request Information form on this page to connect with The Manor at St. Luke Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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