4.6(238 ratings)· Manchester average: 4.2
1 / 5CMS Care Compare
Families reviewing Manchester Rehabilitation And Healthcare Center consistently describe a clean, well-run skilled nursing and short-term rehab facility with attentive, compassionate staff. Reviewers highlight strong physical therapy support, coordinated care across nursing and support departments, and sensitive handling of both recovery and end-of-life situations.
AI-generated from reviews and community data.
Manchester Rehabilitation And Healthcare Center is a senior living community in Manchester, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 238 reviews.
Manchester Rehabilitation and Healthcare Center is a skilled nursing and long-term care facility in Manchester, Connecticut, licensed for 126 residents. The center provides short-term rehabilitation and extended care services.
Families consistently highlight the attentiveness and professionalism of staff across departments. Multiple families noted that nurses, CNAs, and therapists went above and beyond in their care, treating residents with dignity and respect during vulnerable transitions. The physical therapy team is described as appropriately challenging patients toward recovery. Housekeeping and food service staff earn specific mention for maintaining clean rooms and accommodating dietary preferences. One family wrote,
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.6overall · 238 ratings combined
4.6★ on Google (238)
David Brasefield
Jul 2026
This facility was recommended by a EMT I know. The building and rooms were clean and well maintained. The care staff was outstanding! My father’s CNA Michelle was personable, kind, caring and treated the patients with dignity and respect. I so appreciate her and can’t thank her enough! I would recommend Manchester Rehab and Healthcare as a place to care for your loved ones.
Thomas Zerio
Jul 2026
The entire staff was fantastic. PT tested and pushed me enought that I wanted to get better faster. The nursing staff was always there to answer questions or solve any problems. The cleaning staff always kept my room spotless. The kitchen was always happy to help a picky eater. I am very happy with the care I was given at Manchester Rehab and will recommend you . Thank you for helping me thru this tough time Tom Zerio
Elizabeth Rivera
Jun 2026
It was a very scary time for our family when my mom fell and needed to go to rehab. We looked at other places, but none of them were as clean, welcoming, or comforting as Manchester Manor. From the moment we arrived, we were received with love, knowledge, and reassurance. The staff made us feel confident that my mother was going to be okay. My mom has now completed rehab, and I can honestly say that if your parent or loved one ever needs rehab care, Manchester Manor is the place to be. For our family, cleanliness was the number one priority, and this is truly one of the cleanest rehab facilities I have ever seen. The employees were kind, happy, attentive, and professional. We are so grateful for the care my mother received. Manchester Manor is number one for us.
Amy
May 2026
Our family is so grateful for the excellent care that Manchester Rehab provided to our 96 year old mother. I cannot speak more highly of their staff, from the Director of Admissions, Director of Finance, Director of Nursing, to their APRNs and Nurse Supervisors , Nurses, CNAs, various Therapists, food service workers, facilities staff and housekeeping. We were treated with kindness and respect by all in every interaction. We were also impressed with how the staff worked so well together as a team. There was a joy in their teamwork. Our mother was very sick when she was transferred from the hospital to Manchester Rehab and Healthcare. The staff admitting her was wonderful from the start. When it became clear that she would not recover from her illness, the staff was sensitive to our situation and her nearing death, and were so kind in caring for our frail mother. We cannot fully express how wonderful the staff at Manchester Rehab was to us and our family. We will always appreciate the care that was given to our mother in her last few weeks.
Lisa Rakoczy
Dec 2025
My father was in Manchester Manor for almost a month. It was his first time being in short term rehab. It was the best experience he could have ever had. I’m so glad we picked Manchester Manor. The staff was always respectful, pleasant, and generous with my father. They brought a smile to his face during a tough time. Every department who interacted with him went above and beyond. Thank you so much for helping our family feel welcomed and taken care of. -Lisa Bouchard
8 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 22, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2026
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2026
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected May 8, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 1, 2024
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 28, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B of L: potential for minimal harm, patternCorrected Jun 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 6, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Manchester Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.
Manchester Rehabilitation And Healthcare Center is located at 385 W Center St in Manchester, Connecticut.
Families reviewing Manchester Rehabilitation And Healthcare Center consistently describe a clean, well-run skilled nursing and short-term rehab facility with attentive, compassionate staff. Reviewers highlight strong physical therapy support, coordinated care across nursing and support departments, and sensitive handling of both recovery and end-of-life situations.
Manchester Rehabilitation And Healthcare Center had 8 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Manchester Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Manchester Rehabilitation And Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Manchester.
Manchester, Connecticut0 mi
1.9(7)
Memory CareSkilled Nursing / Long Term Care
Manchester, Connecticut0 mi
2.7(46)
Skilled Nursing / Long Term Care
Manchester, Connecticut0.2 mi
4.4(11)
Assisted Living
Manchester, Connecticut0.4 mi
3(2)
Independent Living
Manchester, Connecticut1.6 mi
5(13)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Manchester, Connecticut1.6 mi
5(3)
Independent Living
Home care agencies serving Manchester bring help to the house: daily living, companionship, and respite for family caregivers.
