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MaineGeneral Rehabilitation & Long Term Care - Glenridge

40 Glenridge Drive

2.9(14 ratings)· Augusta average: 4.2

MaineGeneral Rehabilitation & Long Term Care - Glenridge, photo 1

Quick Facts

Total units
125
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
125

What Families Think

Reviews of this Augusta skilled nursing and long-term care community are sharply mixed. Some families describe compassionate, attentive nursing staff during a loved one's final weeks, while others report serious neglect, an unresponsive administration, and one deeply troubling account involving an unexplained death.

The Good

  • Nursing staff praised for compassion during end-of-life care
  • One reviewer felt staffing levels were adequate
  • Staff described as doing their best despite hard work

The Bad

  • Multiple reports of neglect and inadequate staffing
  • One reviewer called administration unresponsive to concerns
  • One report of a dismissive, unpleasant staff member
  • One serious unresolved report involving a resident's death

AI-generated from reviews and community data.

MaineGeneral Rehabilitation & Long Term Care - Glenridge is a senior living community in Augusta, Maine offering Skilled Nursing / Long Term Care. Families rate it 2.9 out of 5 across 14 reviews.

About MaineGeneral Rehabilitation & Long Term Care - Glenridge

MaineGeneral Rehabilitation & Long Term Care - Glenridge is a skilled nursing / long term care community in Augusta, Maine. The community is licensed for up to 125 residents.

Families rate MaineGeneral Rehabilitation & Long Term Care - Glenridge 3 out of 5 based on 15 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at MaineGeneral Rehabilitation & Long Term Care - Glenridge

Skilled Nursing / Long Term Care

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Reviews of MaineGeneral Rehabilitation & Long Term Care - Glenridge

2.9overall · 14 ratings combined

2.9★ on Google (14)

Elaine Barnaby

Jun 2026

via Google

The nurse Dot in particular-unpleasant and extremely dismissive of clients. Acts like they are having behaviors on purpose and just is unpleasant. Will ignore people speaking to her as if they don’t deserve a response when it is in direct correlation to them or their health. Unimpressed with 90% of what I have seen

Julie In WA

May 2025

via Google

My Dad stayed at Glenridge for about 6 weeks before he passed, and we went often, and got to know some residents and staff in the COVE neighborhood. There is no way around it, this kind of work is HARD, but we always felt the staff and nurses did their very best. I felt like their staffing numbers were really good- and they treated my dad kindly. Very grateful for all they did.. only negative was the wall colors, decor etc. Could definitely use some improvement for the residents and families. Otherwise we felt lucky that Dad was assigned here for his placement.

Jibbah Jabbah

Jan 2025

via Google

It's sad because there are caring, nurturing staff at Glenridge, just not enough of them. The administration is useless. My mom's 2 years there have been a pill-pushing, neglectful nightmare. If you genuinely care about your loved one, don't use this facility. It doesn't deserve the one star Google makes you use to leave a review.

Valerie Rutledge

Mar 2024

via Google

I think my father was unalived in there .got a call one in the morning and told my dad had passed went out there to see what happened and found my dad's head had a huge hematoma on it black eyes face and he's suddenly dead oh and they had to clean up alot of blood in there so he'd be presentable he was either beaten up or fell and got killed they also let patients wonder in and out of dad's room and there was one that come in dad's room all the time and pissed on Dad's floor all the damn time and in dad's sink and the guy just wondered around in a diaper. Never a shirt or pants just diaper and always bothered dad. Well someone knows the truth that worked there that night I need you to tell me what happened to dad so I can have somdafort of closure please tell me you guys know you would want to know if it was your dad.no one would co operate. No one would talk someone come forward that has a concience and please tell me the truth about my father it's been years and I still don't have the truth or an answer please have a heart and tell me what really happened you don't have to tell your name

Sydney Mayhew

Feb 2018

via Google

My dad was given the best care , lots of humility and sincerity beyond belief. Nursing staff was exceptional in all areas , my family was very grateful as my dad is now in heaven .

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Government Inspection History

3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Fire Safety StandardHealth Standard13 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2026

  • Install a two-hour-resistant firewall separation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity B of L: potential for minimal harm, patternCorrected May 10, 2026

Jan 9, 2025Fire Safety StandardHealth Standard12 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025

  • Provide properly sized and located linen or trash receptacles.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025

  • Have properly sized and located compartments to protect residents from smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 6, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025

Oct 5, 2022Fire Safety StandardHealth Standard2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 11, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 11, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does MaineGeneral Rehabilitation & Long Term Care - Glenridge offer?

MaineGeneral Rehabilitation & Long Term Care - Glenridge offers Skilled Nursing / Long Term Care.

Where is MaineGeneral Rehabilitation & Long Term Care - Glenridge located?

MaineGeneral Rehabilitation & Long Term Care - Glenridge is located at 40 Glenridge Drive in Augusta, Maine.

What do families say about MaineGeneral Rehabilitation & Long Term Care - Glenridge?

Reviews of this Augusta skilled nursing and long-term care community are sharply mixed. Some families describe compassionate, attentive nursing staff during a loved one's final weeks, while others report serious neglect, an unresponsive administration, and one deeply troubling account involving an unexplained death.

How did MaineGeneral Rehabilitation & Long Term Care - Glenridge do on recent health and safety inspections?

MaineGeneral Rehabilitation & Long Term Care - Glenridge had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit MaineGeneral Rehabilitation & Long Term Care - Glenridge?

Submit the Request Information form on this page to connect with MaineGeneral Rehabilitation & Long Term Care - Glenridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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