Ellen Freeman
May 2026
Good care and a clean, updated facility.
1 / 5Quick Facts
- Total units
- 108
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 108
- Inspections
- View history (27 citations)
- Focus population
- Serves veterans and their families exclusively
- Care continuum
- Includes rehab, long-term, short-term, and dementia care
- Staffing ratio
- Smaller client-to-staff ratio for personalized care
CMS Care Compare
What Families Think
Families describe Maine Veterans' Home in Augusta as a compassionate, respectful place for veterans needing long-term or short-term skilled nursing care. Reviewers consistently praise the kindness and professionalism of nurses, CNAs, and therapy staff, as well as the personal attention residents receive. No published pricing is available for this community.
The Good
- Nurses and CNAs praised for kindness and dignity
- Smaller staff-to-resident ratio allows one-on-one care
- Occupational therapy and social work support noted
- Strong sense of community among veteran residents
- Staff described as compassionate during end-of-life care
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Maine Veterans' Homes - Augusta is a senior living community in Augusta, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 21 reviews.
About Maine Veterans' Homes - Augusta
Maine Veterans Home in Augusta is a specialized senior living community dedicated to serving veterans and their families. The facility offers a full continuum of care including rehabilitative and therapy services, long-term care, short-term skilled nursing care, and dementia care, with customized plans developed by healthcare professionals based on individual needs.
The community recognizes the unique physical, mental, and emotional demands of military service and approaches care with dignity and respect for those who have served in the U.S. Armed Forces. Staff members are committed to providing compassionate support and peace of mind for residents and their families.
Maine Veterans Home is recognized for its modern amenities and exceptional programs designed to support the diverse healthcare needs of its veteran residents.
Types of Care at Maine Veterans' Homes - Augusta
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Maine Veterans' Homes - Augusta
4overall · 21 ratings combined
4★ on Google (21)
Alli MacDonald
Jul 2025
I went to visit. I was so impressed. Staff give one-on-one care because there is a smaller ratio of clients.
Erica B
Oct 2019
The staff is amazing, they take care of my stepfather with so much love and respect words can't describe they love I have for the staff. I walked into this place in fell in love with so many veterans. The love in there eyes is easy to see. I thank them for what they do every day I'm there.
Lori S
Jun 2018
My 91 yr old father-in-law was cared for with such kindness, dignity, and contagious joy during his stay here following a second hip replacement surgery. The nurses, CNA's, and LCSW were out of this world! Their gentleness and smiles eased his pain, and let him drift off to sleep grinning. They worked beautifully with our caregiving family, always with an inexhaustible compassion, generosity of time and spirit, and cooperation (very notably with the 17 yr old grandson caregiver). Never patronizing nor "too busy" to address our questions and his needs. I was impressed with the careful attention to detail that goes into every aspect of the veterans' care, such as food selections that remove challenge and frustration from the struggle of self-feeding. I appreciated the Occupational Therapist talking me through what she was seeing and working on with him. The LCSW worked so diligently to navigate and quickly coordinate his transfer of care when it was time. The residents themselves are a delight! Such endearing, happy souls -- I cried when it was time to leave more than once. Without hesitation, this is the place I wish for myself and elderly family to spend our final time when our needs can no longer be safely managed at home. THANK YOU Molly, Roberta, Bethany, and crew! You are precious to us! God bless you! with love from the Scotts
Tom Butts
Feb 2017
I can't say enough good things about this place. My dad spent his final two weeks at this home and they treated him with such kindness and respect. The nurses were so professional and patient with him. When my dad's body was removed from his room, the veterans lined up along the hall and saluted and the nurses held their hands over their hearts. It was something I will never forget.
Government Inspection History
3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 18, 2025Fire Safety StandardHealth Standard12 citations
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2025
Oct 23, 2024Fire Safety StandardHealth Standard8 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2025
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2025
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Jan 26, 2023Fire Safety StandardHealth Standard7 citations
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 3, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 2, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Maine Veterans' Homes - Augusta offer?
Maine Veterans' Homes - Augusta offers Skilled Nursing / Long Term Care.
Where is Maine Veterans' Homes - Augusta located?
Maine Veterans' Homes - Augusta is located at 35 Heroes Way in Augusta, Maine.
What do families say about Maine Veterans' Homes - Augusta?
Families describe Maine Veterans' Home in Augusta as a compassionate, respectful place for veterans needing long-term or short-term skilled nursing care. Reviewers consistently praise the kindness and professionalism of nurses, CNAs, and therapy staff, as well as the personal attention residents receive. No published pricing is available for this community.
How did Maine Veterans' Homes - Augusta do on recent health and safety inspections?
Maine Veterans' Homes - Augusta had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Maine Veterans' Homes - Augusta?
Submit the Request Information form on this page to connect with Maine Veterans' Homes - Augusta and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Maine Veterans' Homes - Augusta? Claim this listing to update photos, pricing, and details. It's free.
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