Jennifer Hillebrand
Aug 2026
Highly responsive and compassionate organization. They were incredible during the passing of my father. Their veteran honoring focus was an extra meaningful touch.
1 / 6Quick Facts
- Service area
- Licensed across nine Indiana counties
- Veterans program
- Monthly veterans recognition group for long-term care patients
- Care setting
- Care provided at home or in a facility
What Families Think
Most families describe Main Street Hospice as compassionate, responsive, and supportive during a difficult end-of-life journey, with many singling out specific nurses, aides, and social workers by name. A minority of reviewers report serious problems, including inconsistent follow-through on medication orders, staffing shortages, and one deeply distressing account of alleged misconduct.
The Good
- Reviewers repeatedly praise compassionate, attentive care in final days
- Families highlight strong communication and regular updates
- Staff described as responsive and available at all hours
- Care team includes nurses, aides, social workers, and chaplains
- Monthly veterans recognition group for long-term care veterans
- Care available in patient's home or a facility
The Bad
- One report of an RN not following through on prescribed medication orders
- One review describes a nurse covering all of southern Indiana, calling staffing sketchy
- One serious complaint alleges misconduct and privacy violation by staff
- A couple of reviewers say they would not recommend the service
AI-generated from reviews and community data.
Main Street Hospice is a home health agency serving Franklin, Indiana offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 31 reviews.
About Main Street Hospice
Main Street Hospice provides hospice care in Franklin, Indiana, serving patients with a life expectancy of six months or less as determined by the primary physician and the hospice physician. The organization is licensed to serve Bartholomew, Hendricks, Monroe, Brown, Johnson, Morgan, Hancock, Marion, and Shelby counties in Indiana.
Main Street Hospice becomes the professional manager of each patient's care and provides all services, medications, and supplies related to the terminal illness and related conditions as reasonably necessary. Patients are re-evaluated for hospice eligibility at each certification period, which includes two 90-day periods followed by an unlimited number of 60-day periods. Care may be provided in the patient's residence or in a facility.
Hospice care is available to all eligible terminally ill patients regardless of race, color, sex, nationality, age, religion, mental or physical disability.
Types of Care at Main Street Hospice
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Main Street Hospice
4.3overall · 31 ratings combined
4.3★ on Google (31)
Iris Poe Gray
Jun 2026
I have nothing but good things to say about main street hospice. My husband was in their care 2 times, the last time for only 5 days before he passed. They are kind caring compassionate people. I recommend them highly. Thank you Main Street Hospice.
mary marshall
Jun 2026
I have had the privilege of working with Mariah and Jackie each month as they host our Veterans Group for our Long-Term Care veterans. It is truly inspiring to see how Main Street Hospice prioritizes honoring our veterans, ensuring they are recognized and appreciated throughout the entire year—not just on Veterans Day.<br><br>Mariah and Jackie consistently demonstrate genuine care, compassion, and sincerity in their interactions with our veterans, and it makes a meaningful difference in their lives. These gatherings are always a special time for fellowship, storytelling, and reflection, as veterans share their experiences in service and connect through camaraderie as members of the Armed Forces of the United States of America.<br><br>Their dedication helps create a supportive and respectful environment where our veterans feel valued, heard, and honored for their sacrifices.
Doug Haltom
Aug 2025
Words escape me to adequately praise this community of caring individuals. We still look back and can't believe the personal professional detailed and caring support we received during a very difficult journey. While I will probably miss someone, I need to give a shout out for our case manager, Nikki, our supporting nurse Travis, our amazing ade, Brandi, social worker Debbie, chaplain Jim scheduler Debbie and the after hours nurses. All were amazing, caring, loving and so present. Thank you Main Street Hospice!!!
Michael Weddle
Jun 2025
The team at Main Street Hospice provided compassionate care for my dad and our family during his short time in their care. Before securing the services of Main Street Hospice, the hospital and facility he had been in didn't seem to understand the kind of care he wanted and needed in his last days. They listened to our concerns and respected our observations of my dad's condition and where able to quickly respond when it was obvious he was in great pain and discomfort. The team took their time during the intake to make sure they had a solid grasp on my father's situation. From our first meeting with MSH to the last, everyone treated us and my dad like this was their most important case.
Frequently Asked Questions
What types of care does Main Street Hospice offer?
Main Street Hospice offers Home Health.
Where is Main Street Hospice located?
Main Street Hospice is located at 10 Highland Ave in Franklin, Indiana.
What do families say about Main Street Hospice?
Most families describe Main Street Hospice as compassionate, responsive, and supportive during a difficult end-of-life journey, with many singling out specific nurses, aides, and social workers by name. A minority of reviewers report serious problems, including inconsistent follow-through on medication orders, staffing shortages, and one deeply distressing account of alleged misconduct.
How can families visit Main Street Hospice?
Submit the Request Information form on this page to connect with Main Street Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Main Street Hospice? Claim this listing to update photos, pricing, and details. It's free.
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