1 / 5California CDSS
Most reviewers describe Maile Aloha as a small, family-run board and care home where staff provide close, personal attention, especially for residents with Alzheimer's or dementia, and keep families updated with photos and communication. However, two reviewers report serious problems: one alleges neglect leading to a resident's death and an unrefunded balance, and another describes overly restrictive rules around visits and resident freedom.
AI-generated from reviews and community data.
Maile Aloha is a senior living community in San Diego, California offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 8 reviews.
Maile Aloha is a 12-bed assisted living facility in the Clairemont neighborhood of San Diego, California. It operates as a smaller, residential board and care home rather than a large institutional facility.
Most families describe attentive, experienced staff and a home-like atmosphere with home-cooked meals. Several reviewers highlighted the caregiver-to-resident ratio and personal care approach, noting their loved ones thrived in the intimate setting. One family wrote, "residential care facility with a personal touch." Families also mentioned the quiet, clean environment and the staff's responsiveness during health changes, including through the pandemic.
The community carries a 4 out of 5 Google rating based on 8 reviews. However, ratings are polarized: six gave five stars, while two one-star reviews raised serious concerns about visitor restrictions, care quality, and financial disputes. Prospective families should review these accounts directly alongside the positive feedback before deciding.
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Help Me Choose4overall · 8 ratings combined
4★ on Google (8)
David Kinzie
Nov 2025
I left my mother at Maile Aloha and I regret it. She was not cared for well and passed a month and 12 days after staying there. To add pain to misery they still have not refunded the more than $3,000 owed for the month I paid. Beware!!
Woody James
Mar 2025
I was looking for a temporary place for my sister. Maile Aloha is quiet, clean and additionally is nicely located in a quiet Cairemont neighborhood. The staff seems quite attentive and experienced. A good fit for me and my sister.
Jill Randolph-Sikking
Feb 2022
They took excellent care of my mother. Perfect size board & care. Home cooked meals, bright space, homey feel, caring staff. My mom thrived in this space. So grateful.
Clay Anderson
Dec 2021
My dad has been here for a while. He is a military veteran, who grew up in the Depression. Needless to say, he's very structured and not easily pleased. He LOVES it here. They've taken to calling him "Grandpa J.". A short while ago, his health took a bad turn (he has Alzhiemers and dementia). I felt the doctors didn't have much hope of him getting better. His physical restrictions effected his mind as well. Maile Aloha took him back knowing that he would be a challenge. Fast forward a couple of months and he's back to his old self. He is extremely happy with their care. We couldn't be happier with the care and compassion that he's received. It's like home to him and us. This is the first place that I would recommend to friends and family.
Davíd Morales
Dec 2021
I could not imagine having my grandmother in any other place than Maile Aloha after having met Jo and the rest of the staff. A couple of years ago, when we were searching for a place to care for my grandmother I was so close to reaching an agreement with one of those corporate facilities and I'm so glad that my social service person told me about Maile Aloha. Since then, my grandmother has had the absolute best care and I am at ease with all the updates and pictures and reminders that I receive regarding her care. It's so nice to know that this family and staff are the caretakers of my grandmother and can offer her a truly professional care plus the warmth and compassion that might not always be present in other settings. The COVID pandemic has been tough on care facilities all over the country /world, but I feel good knowing that Maile Aloha has taken the necessary steps to ensure the safety of the residents.
Maile Aloha offers Assisted Living.
Maile Aloha is located at 3636 Christine Street in San Diego, California.
Most reviewers describe Maile Aloha as a small, family-run board and care home where staff provide close, personal attention, especially for residents with Alzheimer's or dementia, and keep families updated with photos and communication. However, two reviewers report serious problems: one alleges neglect leading to a resident's death and an unrefunded balance, and another describes overly restrictive rules around visits and resident freedom.
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