Paul Riley
Jan 2026
My mom was one of the first residents when this facility opened several years ago. This was the third facility we tried in 4 years before settling at Magnolia. Although it was an hour and half drive to the facility, we felt she would get much better attention at a smaller facility than what we previously experienced. After multiple moves, several things became very apparent.<br><br>No matter what facility you place your loved one in, it is imperative you continue to communicate with the facility staff/management on concerns as well as the positives regarding the care your loved one receives. Alesia (Sr. Med Tech) got to know my mom over the years and would contact me via text or call to provide updates when requested. (She was amazing). The facility ownership along with management would be at almost all events getting to know their residents and their families. This allowed us to get to know the people caring for mom on a more personal level.<br><br>The other thing that became apparent- you will not find a perfect place for your loved one to live. Over the years that my mom was at Magnolia, there were occasional (normal) challenges that occurred with staff, food, medications, etc. but when I brought it up with the management, it appeared to be promptly handled. Once my mom was moved into memory care, it was as if Cheyenne, Melissa, Michelle, Brooke, Christy and rest of the team were taking care of their own grandmother during her brief stay. They were absolutely amazing and handled all of the residents with respect and dignity. My family could not have asked for more from this team until my mom's passing.<br><br>Thank you Magnolia for taking care of my mom the past several years. Your efforts were always noticed and appreciated.







