Magnolia Senior Living at Sugar Hill

Pete Carrillo

Dec 2025

via Google ↗

Back in 2022 when my dad, who had dementia, was not doing well, and had just been evicted from his previous memory care unit, for needing too much care and being very difficult and overactive, I could not find any other place in the Atlanta metro area that would take my dad in. He was stuck in the VA hospital while we tried to find a new place for him to live. I was referred to Magnolia by someone who said "the director there is great, she will take your dad, and they serve as a place where you don't need to move your loved one again". My father finally passed away recently, but his 3 years there were very peaceful, they took good care of him, and the staff was always very friendly, and the other residents also seemed content and well taken care of. In terms of the facility, what really stood out from other places my dad lived at and ones I did tours of, is Magnolia has wide open hallways, tall ceilings, a nice porch area for when the weather is nicer, a nice view and grass and landscaping out front for a walk or wheelchair venture. It is not cramped, small, depressing, with an unhappy staff like many places seem to have. It is also very affordable relative to other places. I highly recommend Magnolia if you find yourself needing to have your loved one live in a memory care, or other assisted living unit (the two types are on two separate floors).

Elinor

Sep 2025

via Google ↗

Don’t leave your family members here. Caregivers could care less about the residents health or safety. Barely bathing or changing residents,The executive director of the building knows nothing about the abuse of the residents or lack of care in the building and all other managers barely step up. Building is unsanitary with roaches and the owners see nothing but dollar signs. Place should be shut down!

neda alahmad

May 2024

via Google ↗

So we had to move my mom to Magnolia in 11/23. I have to say I had my reservations reading some of the reviews, but there is always best first hand experience. Yes my mom still wants to go home but I have peace of mind knowing mom is being cared for. The staff on the memory care unit really care for their patients. Now I still think they are under staffed but they make sure they are cared for. They make sure the residents eat on time. They have a lot of great activities if the residents participate. Overall I am very pleased with mom's care. I DO recommend Magnolia for your loved ones. The staff are all very professional and I go there almost every day. hope no one has to but reality of life when you do Magnolia is a very good place to start.

Jeff Waddy

Dec 2023

via Google ↗

As a placment agent, finding the best community for both the senior and their families is often a huge under taking in providing solutions as best as they can be. Recently I just worked with Charlotte and her staff at Magnolia Senior Living at Sugar Hill. There are winners than there are WINNERS ! I brought to them what seemed like an impossible task after being turned down by 3 other Senior communities which were good communities as well. Charlotte saw the need that this family had and understood no other communities would help due to their high physical needs. Yet WINNERS never stop at the first or second obstacles. She gathered her staff and all upper management to come up with a plan to help make it possibe to care for this family while meeting all of their needs. True customer service like this is rare and getting harder and harder to find in todays business world. Charlotte and the entire staff at Magnolia Senior Living at Sugar Hill are sincere in their appreciation of and in the care for each of their residents. They are professional and yet make you feel like one of the family when dealing with them. Thank you Charlotte for all your time, work, and effort outside of the box with this family and making my life a little less stressful. There for sure be more recommendations coming

Susan Hilla

Jan 2023

via Google ↗

I wish I could give Magnolia a better review. They took decent care of Mom in respite. But the person in charge was rude and always seemed very annoyed. After I paid for the 2 weeks respite, she actually told me that she had given me the wrong price and demanded more as I was leaving for our trip. Another thing was my Mom, since she is not very mobile, likes to watch TV in her room. They never set it up for her until the last few days, so she was bored and lonely while she was there.