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Families describe Madonna Manor as a warm, long-term home with caring staff and enjoyable social events, though at least one reviewer reported serious lapses in follow-up care during a rehab stay. Overall Google ratings are solidly positive but mixed enough to warrant asking direct questions about staffing consistency during tours.
AI-generated from reviews and community data.
Madonna Manor is a senior living community in Villa Hills, Kentucky offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 48 reviews.
Madonna Manor is a skilled nursing and long-term care community in Villa Hills, Kentucky, licensed for 60 residents. The facility offers rehabilitation services, cottages, and assisted living apartments, serving both short-term rehab stays and longer-term placements.
Families consistently praise the staff's warmth and attentiveness, with one visitor noting that an aide even made her mother-in-law a bracelet. The community emphasizes social connection through regular events and dining experiences, residents attend happy hours and enjoy meals at an on-site Bistro. The physical environment is described as clean and bright, and food quality is highlighted across multiple reviews.
One concern raised in a minority of reviews relates to inconsistent care follow-up during rehabilitation stays, particularly around medication administration and monitoring for residents with mobility limitations. Leadership, especially the director, is credited with strong commitment to patient and family support.
Madonna Manor holds a 3.6/5 Google rating across 48 reviews, reflecting generally positive long-term care experiences alongside expectations for reliable daily care protocols.
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Help Me Choose3.6overall · 48 ratings combined
3.6★ on Google (48)
wynn white
Jun 2026
My mil was at Madonna Mannor for over 2 weeks for rehab after a fall. She was treated with kindness and love. She still talks about the aid that made her a bracelet that said “love you more.” She went to happy hour and other events and loved the food. The facility was clean and bright and she was well cared for.
Jean Caudill
Apr 2026
I love Madonna Manor. Both my parents lived there years ago. After my dad passed in skilled nursing, Madonna Manor was our mother’s home for over 15 years, first in the cottages and then in an assisted living apartment. My mother-in-law and my brother live there now and I enjoy having the opportunity to visit regularly again.
Disha Amin
Apr 2026
Kellie, director of Madonna Mannor is a soul of Madonna Mannor. She runs the place very well and makes sure that patients and needs are met. Thank you for being supportive and always available to patients and families!
avery
Feb 2026
We went for my mom for rehabilitation, the staff all seemed nice while I was there, but after I left nobody checked on her, brought her the medication she needed, or water. My mom is barley able to walk without a spotter. Do better with your staff.
Bob Pettit
Nov 2025
Last night was Chili chili bang bang at the Bistro inside the Adelaide Center. Great food. And huge slice of Apple Pie loaded with apples. Good times and social time. As always amazing staff. If you have not come to the Bistro, you are missing out. Thank You Very Much!
6 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 19, 2026
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 19, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 23, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Ensure that residents are free from significant medication errors.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 21, 2024
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 21, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2019
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2019
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Madonna Manor offers Assisted Living and Skilled Nursing / Long Term Care.
Madonna Manor is located at 2344 Amsterdam Road in Villa Hills, Kentucky.
Families describe Madonna Manor as a warm, long-term home with caring staff and enjoyable social events, though at least one reviewer reported serious lapses in follow-up care during a rehab stay. Overall Google ratings are solidly positive but mixed enough to warrant asking direct questions about staffing consistency during tours.
Madonna Manor had 6 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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