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Living Center West

1050 4th Avenue SE

2.8(11 ratings)· Cedar Rapids average: 4.1

Living Center West — photo 11 / 2

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
94
Therapy services
On-site physical, occupational, and speech therapy
Mobility program
85% of residents walk to every meal
Care coordination
Social workers, physicians, and nurse practitioners jointly plan care

What Families Think

Reviews of Living Center West are decidedly mixed, with most feedback centered on serious concerns about care coordination, communication, and administration, while one reviewer credits the staff and improved food quality. The facility offers on-site rehabilitative therapy and a structured care-team model, but several accounts describe difficulties with discharge planning and how families were kept informed.

The Good

  • On-site physical, occupational, and speech therapy
  • Restorative nursing program to maintain function after therapy
  • Walk-to-dine program supporting resident mobility
  • One reviewer praised staff and noted food quality improved over the years

The Bad

  • Several reviewers describe mismanaged care and poor administration
  • Reports of social workers giving conflicting or incomplete information
  • One report of a dying resident being asked to leave the facility
  • One review cites cleanliness and maintenance concerns

AI-generated from reviews and community data.

About Living Center West

St. Luke's Living Center West provides traditional, long-term care in Cedar Rapids, Iowa. The community is designed as a warm, home-like environment that encourages a life of engagement and independence, with a goal of promoting the highest level of independence for all residents.

Residents can expect enjoyable social activities, therapeutic recreation and connection with others in a setting that is both mentally and physically stimulating. A care team of social workers, physicians, nurse practitioners, nursing and therapy staff work together with residents, their family members and their primary care doctor to create and follow an effective treatment approach.

An in-house restorative nursing department works with patients who have been discharged from therapy services to help them maintain or build their functional level. This includes a walk-to-dine program that enables 85 percent of residents to walk to every meal, as well as daily living skills practice such as dressing, bathing and engaging in recreational activities.

The center also offers physical, occupational and speech therapy services for residents who need them. Physical therapy helps restore physical function and relieve pain through treatment plans and exercises designed to increase strength, range of motion and balance. Occupational therapy enhances daily living skills, with treatment plans emphasizing functional skills such as dressing, eating and bathing. Speech therapy assists residents experiencing difficulty swallowing, eating or communicating, focusing on strengthening word retrieval and communication skills to help express basic needs or wants.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.8overall · 11 ratings combined

2.8★ on Google (11)

Sheila Trinkle

May 2026

via Google

So much I could write in here but the bottom l8ne is if you care about your family DO NOT put them here!!!! Stuff are rude,not caring, not clean, the administration lady was equally horrible. My mother was actively dying and when I went to her about concerns she kicked my dying mother out that night!!! It was a horrible experience!!! JUST DON'T PUT YOUR LOVED ONES HERE!

Stephanie Kalisch

Aug 2025

via Google

Great staff members! The residents that reside here have nothing negative to say. The food is good and the care has improved a lot over the years. Just don’t forget to push that black button before you open the doors to the building unless you really want to announce your presence lol.

Mike Johnson

Jun 2025

via Google

Could not be more disappointed in the level of care and service from the 4th Ave. facility. My mother's care was mismanaged on more than one occasion while at the 4th Ave. facility. Poorly managed and poorly maintained.

Brian Freese

Jul 2019

via Google

The care staff are good But the administration less so. The social workers don’t know what they are talking about and sometimes give conflicting information. She couldn’t even bother to be there for the point of care meeting last week to discuss discharge plans. So she wasn’t there when discussing further care that the facility couldn’t provide. They basically didn’t tell my grandma the truth and led her to believe staying there would be best. She was convinced to sign a contract paying them money to stay there per day/up front, while not receiving the therapy she should have to continue her care. They didn’t even consult with her next of kin or give us the chance to discuss options with her and determine what we feel is best for her Last week a plan was out in place to move her to a different facility. She was on board with it, both grandkids, her medical proxy, and her close friends all were on board with the plan. We had the other facility lined up. In one day, the social worker came in and talked her out of going there, so now she’s paying them for a room and no care. They even had her sign it when nobody was around to discuss it or look over the document with her. She’s competent, but she’s fuzzy because she’s also having chemo side effects. So they talked an 89 year old in to signing something without anyone to be her advocate. Yet somehow, they expect her to get better. The social worker even suggested moving up her orthopedic appt about her hip fracture, as if that would somehow miraculously heal her hip. They only seem interested in easy money, not what is best for the patients. Comes across like nothing more than preying in a vulnerable old lady. It is also extremely telling when the social worker can not answer questions about the different levels of care facilities offer, and when pressed, none of the other administrators will even answer the question as to whether there are other facilities in the area that would be more appropriate.

Dave Langston

Feb 2016

via Google

Living Center East has been an amazing place for my 89 year old mother who could no longer live independently. They have a higher ratio of staff to residents than many other places -and- the staff are fabulous! Nursing staff are highly trained, skilled in Aging Care, and so compassionate. Nursing assistants dress my Mom, shower her twice weekly, toilet her with care, and transition her from sitting to standing, and from bedroom to dining room. I couldn't possibly take such GREAT CARE of my Mom in my own home. Housekeeping is wonderful and takes care with all her clothes and personal articles in her room. They constantly are cleaning and doing laundry and did I mention, cleaning! Food service is wonderful! Don't you know that since grade school we all complain about food, but what I see is good, nutritious meals, served in an appetizing manner. Lastly, THANKS to a great Activities program!

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Frequently Asked Questions

What types of care does Living Center West offer?

Living Center West offers Skilled Nursing / Long Term Care.

Where is Living Center West located?

Living Center West is located at 1050 4th Avenue SE in Cedar Rapids, Iowa.

What do families say about Living Center West?

Reviews of Living Center West are decidedly mixed, with most feedback centered on serious concerns about care coordination, communication, and administration, while one reviewer credits the staff and improved food quality. The facility offers on-site rehabilitative therapy and a structured care-team model, but several accounts describe difficulties with discharge planning and how families were kept informed.

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