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Heritage Specialty Care

1239 1st Ave SE D

2.5(71 ratings)

Heritage Specialty Care — photo 11 / 9

Quick Facts

Year opened
1971
Memory care setting
Secured, locked memory care unit on-site
Rehab outcomes
65% of rehab patients return home after stay

What Families Think

Reviews of Heritage Specialty Care, a skilled nursing and rehab facility in Cedar Rapids operated by Care Initiatives, are sharply mixed: many families and residents praise individual nurses, CNAs, and the therapy team, while a large number of other reviewers describe serious lapses in food quality, medication management, and communication. The facility's 2.5-star average across dozens of Google reviews reflects this split between staff-level care that many find compassionate and system-level problems that others describe as dangerous or neglectful.

The Good

  • Nursing and CNA staff frequently praised by name
  • Physical and occupational therapy consistently rated highly
  • Rehab-to-Home wing offers private rooms with private baths
  • On-site X-ray and lab testing in resident rooms
  • Active activity calendar including bingo and outings
  • Smooth admissions process described by some families

The Bad

  • Multiple reviewers report food is cold, late, or portions too small
  • Several reports of medication management errors, including insulin dosing
  • Reviewers describe slow or unanswered call lights and phones
  • Multiple accounts of staff turnover and understaffing affecting care
  • Reports of lost or stolen resident belongings
  • Some families describe unexpected or high billing surprises

AI-generated from reviews and community data.

About Heritage Specialty Care

Heritage Specialty Care

We Are Here For You

To help residents gain their highest wellbeing.

We provide compassionate transitional health care to Iowans at all walks of life, and we also care for the family's wellbeing. We are committed to providing compassionate, dignified and custom care for almost any need.

Experience our "5-Star" Quality Care as rated by the federal government's Centers for Medicare and Medicaid Services (CMS).

We offer rehabilitation services, skilled nursing care, long term care and, when the time comes to transition to end-of-life care, we can coordinate compassionate hospice care.  

Our Mission

Improving quality of life for Iowans and their families during life's health transitions through compassionate individualized care.

Our Core Values

•    Commitment to continuously improve quality in everything we do.
•    Demonstrate compassion, integrity, respect and dignity in all interactions.
•    Compassionately serve others and their needs as defined by them.
•    Cultivate a culture of skill development and staffpersonal growth among all .
•    Recognize the power of teamwork to make effective, efficient and transparent decisions.
•    Commit to consistency and excellence in all processes.

Heritage Specialty Care offers the following services

•    24-hour Skilled Nursing Care
•    Accelerated Care Plus Therapy Equipment
•    Bariatric Accommodations
•    Beauty Shop/Barber Shop
•    Care Initiatives Hospice
•    Discharge Planning / Home Visits
•    Individualized Care Plans
•    Intravenous (IV) Therapy
•    Lymphedema & Wound Therapy
•    Medication Management
•    Memory Care Units
•    Occupational Therapy
•    Outpatient Therapy
•    Pain Management
•    Pastoral Services
•    Physical Therapy
•    Planned Activities
•    Rehab-To-Home
•    Respite Care
•    Select/Choice Menus
•    Special Dietary Accommodations
•    Speech Therapy
•    Tube Feedings
•    Wound Care Management

About

Since 1971, Heritage Specialty Care has been providing care for eastern Iowans in need of long term and short term care. In the spring of 2013, we reconfirmed our commitment to providing, quality health care for area residents by adding a new wing to our building specifically to serve the needs of those who need a little extra time to heal before returning home and others requiring therapeutic treatments as an outpatient.

Our  35-room Rehab to Home wing offers each patient a private room with a private bath, cable television, telephone, and Wi-Fi access in addition to state-of-the-art therapy programs in physical therapy, occupational therapy, and speech therapy. We are proud to say that 65 percent of patients, who come to Rehab for Home, return to their homes. For outpatient clients, we have an easy-access, private entrance to make your trip and therapy appointment as convenient as possible.

Located in southwestern Cedar Rapids, our dedicated staff works as a team with each patient’s primary physician and family to develop a personal plan of care. We are dedicated to each of our residents to help them reach their highest level of function possible.

We also “play” a lot too. From regular Bingo games to guest entertainers, small group activities and to a variety of outings that include  shopping, out to eat or take in a baseball game, there is always something going on.

Another specialty area is our memory care wing that is dedicated to residents with memory loss. In this unique setting, residents are offered a low stimulus atmosphere that will provide a calm relaxing environment.

For all of our residents, Heritage Specialty Care has an in-house beauty salon, a soothing whirlpool spa with an entertainment center featuring a built-in TV, podiatry and vision clinics and the ability to perform X-ray and lab work all within a resident’s room.

We look forward to meeting you to see how our team can be of service to you. Please come for a tour!

Heritage Specialty Care  is a 201 bed skilled nursing facility offering rehabilitation services, skilled nursing care, long term care and hospice care. We are a part of Care Initiatives, Iowa’s largest not-for-profit skilled nursing and long term care provider. Heritage Specialty Care accepts Medicare and Medicaid.

 

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareRespite / Short-Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.5overall · 71 ratings combined

2.5★ on Google (63) · 2.5★ on Yelp (8) · Yelp page ↗

J Rahn

May 2026

via Google

1. Nurses and helpers = 5 stars<br>2. Food = “0 - Stars” Always Cold and Late. Bread and butter are so crusty or soggy and old hard. Very small portions. Make the staff eat the food.<br>3. Cleanliness = 4 stars<br>4. Physical Therapy = 5 Stars<br>5. Pill/Insulin distribution = 5 Stars<br>6. Need more helpers.<br>7. Activities , Art, Painting and Puzzles<br>= 5 Stars<br>8. Leadership needs to improve.

J Rahn

May 2026

via Google

1. Nurses and helpers = 5 stars 2. Food = “0 - Stars” Always Cold and Late. Bread and butter are so crusty or soggy and old hard. Very small portions. Make the staff eat the food. 3. Cleanliness = 4 stars 4. Physical Therapy = 5 Stars 5. Pill/Insulin distribution = 5 Stars 6. Need more helpers. 7. Activities , Art, Painting and Puzzles = 5 Stars 8. Leadership needs to improve.

Vincent Nelson

May 2026

via Google

the nurses and the CNA’s are great. everybody here that took care of is behind appreciated

Giselle Donally

May 2026

via Google

This facility is awesome, staff is very friendly they treat you with respect the food choices could be better should be order your meals better than just them serving what they decide to. Nursing staff are awesome as well Taylor is awesome.

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Frequently Asked Questions

What types of care does Heritage Specialty Care offer?

Heritage Specialty Care offers Assisted Living, At-Home Care, Memory Care and Respite / Short-Term Care.

Where is Heritage Specialty Care located?

Heritage Specialty Care is located at 1239 1st Ave SE D in Cedar Rapids, Iowa.

What do families say about Heritage Specialty Care?

Reviews of Heritage Specialty Care, a skilled nursing and rehab facility in Cedar Rapids operated by Care Initiatives, are sharply mixed: many families and residents praise individual nurses, CNAs, and the therapy team, while a large number of other reviewers describe serious lapses in food quality, medication management, and communication. The facility's 2.5-star average across dozens of Google reviews reflects this split between staff-level care that many find compassionate and system-level problems that others describe as dangerous or neglectful.

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