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Reviewers generally praise The Oaks of Louisiana for its attractive grounds, friendly staff, and good food, with several families saying loved ones are happy there. However, at least one family described serious lapses in care communication and basic needs near the end of a resident's life, and another reviewer flagged rude phone staff.
AI-generated from reviews and community data.
The Oaks of Louisiana is a senior living community in Shreveport, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 13 reviews.
The Oaks of Louisiana is a skilled nursing and long-term care facility in Shreveport with a licensed capacity of 160 residents. The community offers both traditional nursing care and garden apartment-style living on its grounds.
Families who have had positive experiences highlight the physical appearance of the facility—beautiful grounds and immaculate, clean buildings—alongside friendly staff and quality meals. One family noted the grounds are "beautiful" and praised the on-site apartment accommodations. Another described it as a "safe environment" with "good food and a very friendly, happy retirement community." However, reviews reveal inconsistent care experiences: one family reported serious concerns about end-of-life communication, lost belongings, and basic care gaps, while another encountered unprofessional phone reception.
The Oaks holds a 3.7 out of 5 Google rating based on 13 reviews, reflecting mixed family experiences. Prospective residents and their families may want to discuss specific care protocols and communication practices during a visit.
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Help Me Choose3.7overall · 13 ratings combined
3.7★ on Google (13)
Snow White
Dec 2025
Throwaway account. My mother died here. Not only did they not make me aware the time was near (after her death a cna told me she was showing all the signs the day before), but you'd think a place like this would offer condolences. Not here. They lost her clothes, put water out of her reach regularly. Don't send your love one here.
LeeLee N
Aug 2024
I just visited my great aunt at The Oaks and I am so happy that she moved here! The grounds are beautiful and the buildings are immaculate! The staff was very friendly to me during my visit and the lunch was delicious. I rented an onsite apartment for my short stay that was across the street from my aunt and it was so comfy and clean. I'm so impressed with this facility and she seems happier than ever to be here. They have really paid attention to every detail at The Oaks. 5++++ stars!
Elizabeth Galvan
Nov 2023
The grouch that answers the phone was no help at all, she sounded so miserable with zero personality!! She hung up on me before I could finish my question, she was extremely rude & unprofessional!!! She needs to find a different job that does not include dealing with the public.
Melissa Breckenridge
Aug 2021
I live very close . I've never been tho. Heard good things about the place from customers that we moved n over there. Customers n their families.
Jan Galloway
Dec 2015
My Mom just moved there in November - and we love it! It's a safe environment, beautiful grounds, efficient use of space in the garden apartments, good food and a very friendly, happy retirement community!
The Oaks of Louisiana offers Skilled Nursing / Long Term Care.
The Oaks of Louisiana is located at 600 East Flournoy Lucas Road in Shreveport, Louisiana.
Reviewers generally praise The Oaks of Louisiana for its attractive grounds, friendly staff, and good food, with several families saying loved ones are happy there. However, at least one family described serious lapses in care communication and basic needs near the end of a resident's life, and another reviewer flagged rude phone staff.
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