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The Oaks of Louisiana

600 East Flournoy Lucas Road

3.7(13 ratings)· Shreveport average: 4.2

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The Oaks of Louisiana, photo 11 / 2

Quick Facts

Total units
160
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130
Care continuum
Independent living, assisted living, and skilled nursing on one campus
Guest stays
On-site apartments available for visiting family members

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers generally praise The Oaks of Louisiana for its attractive grounds, friendly staff, and good food, with several families saying loved ones are happy there. However, at least one family described serious lapses in care communication and basic needs near the end of a resident's life, and another reviewer flagged rude phone staff.

What reviewers praise

  • Beautiful, well-maintained grounds and buildings
  • Friendly staff noted by multiple visitors
  • Good, even delicious, food reported
  • Residents described as happy and well cared for

What reviewers flag

  • One report of missed care needs and poor end-of-life communication
  • One report of lost clothing and water left out of reach
  • One report of rude, unprofessional phone staff

AI-generated from reviews and community data.

The Oaks of Louisiana is a senior living community in Shreveport, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 13 reviews.

About The Oaks of Louisiana

The Oaks of Louisiana is a skilled nursing and long-term care facility in Shreveport with a licensed capacity of 160 residents. The community offers both traditional nursing care and garden apartment-style living on its grounds.

Families who have had positive experiences highlight the physical appearance of the facility, beautiful grounds and immaculate, clean buildings, alongside friendly staff and quality meals. One family noted the grounds are "beautiful" and praised the on-site apartment accommodations. Another described it as a "safe environment" with "good food and a very friendly, happy retirement community." However, reviews reveal inconsistent care experiences: one family reported serious concerns about end-of-life communication, lost belongings, and basic care gaps, while another encountered unprofessional phone reception.

The Oaks holds a 3.7 out of 5 Google rating based on 13 reviews, reflecting mixed family experiences. Prospective residents and their families may want to discuss specific care protocols and communication practices during a visit.

Types of Care at The Oaks of Louisiana

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities

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Reviews of The Oaks of Louisiana

3.7overall · 13 ratings combined

3.7★ on Google (13)

Snow White

Dec 2025

via Google ↗

Throwaway account. My mother died here. Not only did they not make me aware the time was near (after her death a cna told me she was showing all the signs the day before), but you'd think a place like this would offer condolences. Not here. They lost her clothes, put water out of her reach regularly. Don't send your love one here.

LeeLee N

Aug 2024

via Google ↗

I just visited my great aunt at The Oaks and I am so happy that she moved here! The grounds are beautiful and the buildings are immaculate! The staff was very friendly to me during my visit and the lunch was delicious. I rented an onsite apartment for my short stay that was across the street from my aunt and it was so comfy and clean. I'm so impressed with this facility and she seems happier than ever to be here. They have really paid attention to every detail at The Oaks. 5++++ stars!

Elizabeth Galvan

Nov 2023

via Google ↗

The grouch that answers the phone was no help at all, she sounded so miserable with zero personality!! She hung up on me before I could finish my question, she was extremely rude & unprofessional!!! She needs to find a different job that does not include dealing with the public.

Melissa Breckenridge

Aug 2021

via Google ↗

I live very close . I've never been tho. Heard good things about the place from customers that we moved n over there. Customers n their families.

Jan Galloway

Dec 2015

via Google ↗

My Mom just moved there in November - and we love it! It's a safe environment, beautiful grounds, efficient use of space in the garden apartments, good food and a very friendly, happy retirement community!

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Government Inspection History

5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 25, 2025Fire Safety StandardHealth Standard3 citations
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 25, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025

Jul 17, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 9, 2024

May 22, 2024Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024

Sep 13, 2023Infection ControlNo citations
Apr 12, 2023Fire Safety StandardHealth Standard6 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023

  • Ensure staff are vaccinated for COVID-19

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Oaks of Louisiana offer?

The Oaks of Louisiana offers Skilled Nursing / Long Term Care.

Where is The Oaks of Louisiana located?

The Oaks of Louisiana is located at 600 East Flournoy Lucas Road in Shreveport, Louisiana.

What do families say about The Oaks of Louisiana?

The Oaks of Louisiana carries a 3.7 out of 5 rating from 13 Google reviews. Reviewers generally praise The Oaks of Louisiana for its attractive grounds, friendly staff, and good food, with several families saying loved ones are happy there. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Oaks of Louisiana do on recent health and safety inspections?

The Oaks of Louisiana had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Oaks of Louisiana?

Submit the Request Information form on this page, or contact The Oaks of Louisiana directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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