donna burkhart
Mar 2026
Very clean. Friendly and very nice staff. I am very pleased with the care my elderly mother is receiving
1 / 5Quick Facts
- Total units
- 142
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 142
- Inspections
- View history (6 citations)
- Care focus
- Short-term rehab aimed at returning patients home
CMS Care Compare
What Families Think
Families generally describe Heritage Manor Stratmore as clean, welcoming, and staffed with attentive, kind caregivers who coordinate closely on care goals. Reviewers frequently highlight cleanliness, food quality, and activities for residents, though one account raises serious concerns about care in the dementia unit.
The Good
- Admissions staff proactively coordinate care goals with families
- Facility described as clean and fresh throughout
- Staff called friendly, helpful, and kind
- Residents reportedly happy with food and activities
- Single occupancy rooms reduce infection risk
The Bad
- One report of neglect and poor treatment in the dementia hall
- One account of staff being on phones instead of attending residents
AI-generated from reviews and community data.
Heritage Manor Stratmore is a senior living community in Shreveport, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 59 reviews.
About Heritage Manor Stratmore
Heritage Manor of Stratmore Nursing & Rehab Ctr is a nursing and rehabilitation facility in Shreveport, Louisiana, offering skilled nursing, rehabilitation, and long-term residential care. The community serves individuals recovering after surgery or hospitalization, those requiring rehabilitation therapy, and those needing ongoing medical monitoring and daily living support.
The facility provides short-term skilled nursing services designed to help patients recover from surgical procedures and hospital stays with the goal of safely returning home. For patients with conditions such as joint replacement surgery, heart attack, or stroke, the community offers rehabilitation therapies aimed at increasing mobility, strength, and functional ability.
Long-term care residents receive services in a homelike environment with regular medical monitoring and numerous activities designed to support physical, mental, and spiritual well-being. The community features single occupancy rooms, which according to clinical research help reduce the risk of acquiring and spreading infections among residents.
Heritage Manor of Stratmore's staff is available to guide individuals through the admission process and address questions as they arise, with a commitment to helping each person reach their optimum level of health and well-being.
Types of Care at Heritage Manor Stratmore
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Manor Stratmore
4.5overall · 59 ratings combined
4.5★ on Google (59)
Robin McDowell
Jul 2025
Admissions nurse went the extra mile to call me when she received the referral, asking what my expectations were and where my partner would be going from Skilled Nursing. I so appreciate that we are on the same page and working toward the same goal for Pat’s care and safety. Unlike his last previous admission, at another facility, I feel like we are working together toward the best possible outcome for him!
Patty Hamilton
Jun 2025
There was a very pleasant aroma when I entered the facility. The staff was friendly and pleasant as well. The facility appeared to be cleaned and fresh throughout. The residents that I visited were happy and pleased with the kindness and treatment they have been receiving from the staff.
Michael Boyd II
Dec 2023
The dementia hall is horrible. The nurses stay on their phones and talk to the residents like animals. They never knock my momma clothes up so she does have much of anything.
Jessica Norred
Oct 2022
My dad loves it here . Everyone is very helpful and extremely nice. the place is clean. Dad said the food it good as well! They always have a lot of activities for the residents and I’m truly so relieved and happy we were able to get my dad into this nursing home. I don’t have to worry about him I know he is safe and happy here. Thanks Heritage Manor!!
Government Inspection History
3 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 6, 2025Fire Safety StandardHealth Standard1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2025
Feb 7, 2024Fire Safety StandardHealth StandardNo citations
Jan 11, 2023Fire Safety StandardHealth Standard5 citations
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Manor Stratmore offer?
Heritage Manor Stratmore offers Skilled Nursing / Long Term Care.
Where is Heritage Manor Stratmore located?
Heritage Manor Stratmore is located at 530 Stratmore Drive in Shreveport, Louisiana.
What do families say about Heritage Manor Stratmore?
Families generally describe Heritage Manor Stratmore as clean, welcoming, and staffed with attentive, kind caregivers who coordinate closely on care goals. Reviewers frequently highlight cleanliness, food quality, and activities for residents, though one account raises serious concerns about care in the dementia unit.
How did Heritage Manor Stratmore do on recent health and safety inspections?
Heritage Manor Stratmore had 3 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Manor Stratmore?
Submit the Request Information form on this page to connect with Heritage Manor Stratmore and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Manor Stratmore? Claim this listing to update photos, pricing, and details. It's free.
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