Lilac View is a residential community in Rochester, New Hampshire, offering independent living and skilled nursing or long-term care. The community is equipped with 24-hour staff, on-site nursing, private rooms with private bathrooms, emergency call systems, medication management, housekeeping, and laundry service. Residents enjoy restaurant-style dining, social activities, gathering spaces, cable or satellite TV, and wheelchair accessibility.
Reviewers consistently praise the staff as caring, qualified, and attentive to residents' medical and personal needs. Families report that staff members treat residents with dignity and respect, maintain frequent communication about residents' wellbeing, and go extra lengths to support both residents and their families during transitions. The physical environment receives consistent praise for cleanliness and pleasant surroundings. However, some reviewers report difficulty reaching the community by phone at various times of day, and note that residents do not have phones in their rooms, which has occasionally prevented families from checking on loved ones.