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Lenoir Health & Rehab

322 Nuway Circle

3.8(86 ratings)· Lenoir average: 4

Lenoir Health & Rehab — photo 11 / 2

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Care team
Physicians, nursing, and therapy staff are direct employees
Therapy intensity
Therapy sessions offered up to 7 days weekly
Facility history
Operating in Lenoir for over 50 years

What Families Think

Reviews for Lenoir Health & Rehab are sharply mixed: several families and even a self-identified CNA describe serious understaffing, neglect, and safety incidents, while other reviewers praise the physical therapy team and activities staff by name. The facility markets itself around short-term rehab and long-term skilled nursing care, but the negative reviews raise real concerns about basic care consistency.

The Good

  • Physical therapy staff praised as attentive and hands-on
  • Activities department singled out for going above and beyond
  • Individual CNAs, nurses, and therapists named and thanked
  • Customized therapy programs available up to seven days a week

The Bad

  • Multiple reports of severe understaffing, e.g. one CNA for 30 residents
  • Reports of residents left in soiled linens for hours
  • One report of a fall, broken hip, and delayed ER transfer
  • One reviewer described frequent turnover in Director of Nursing role

AI-generated from reviews and community data.

About Lenoir Health & Rehab

Lenoir Health and Rehabilitation Center is a skilled nursing and rehabilitation facility in Lenoir, North Carolina, offering short-term inpatient recovery and long-term care services. The center has been focused on caring for residents for over 50 years and serves patients recovering from planned surgeries, accidents, illnesses, and other acute health events.

The facility provides customized therapy programs available up to seven days per week for two to three hours daily, tailored to each patient's individual needs and schedule. Recovery options address post-surgical care following knee or hip replacements, as well as recovery from strokes, heart attacks, falls, and respiratory illnesses. The center employs a dedicated team of physicians, nursing staff, and therapists—not contractors—to deliver care specific to each patient's condition.

The facility features a state-of-the-art gym equipped with the latest advancements in therapy technology and equipment to support patient recovery. Patients and families can track daily progress and stay motivated through progress reporting tools. The center also offers restaurant-style dining with a wide variety of food choices prepared by on-site chefs according to patient preferences.

Located just off NuWay Circle, the center is situated within the Lenoir community. The facility emphasizes personalized attention and exceptional care, aiming to ensure that each patient feels comfortable, heard, and supported throughout their stay.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 86 ratings combined

3.8★ on Google (86)

Kathy Shelton

Jan 2026

via Google

This place is horrible they should be shut down, my sister was in there and she is an amputee they let her sit in her own urine and poop for hours she got a UTI because of this , they also did not put a Matt down in case she fell and she fell out of bed twice and in front of the physician and nurse and still they did not call us or send her to the hospital until two days after she fell and her hip was broken . I’m a CNA and I would never treat somebone’s family like that. I know that places are understaffed but that is still no reason to treat someone’s family member like this. I would never do that . Please don’t send your loved ones here

Adam Greco

Jan 2026

via Google

The activity dept. is above and beyond any other nursing home I have been to. The activity department goes an extra mile to make sure that my family member is well taken care of and her needs are met. The department plans tons of excellent activities. The director of activities Tammy has gone out of her way to make sure my uncle is well taken care of.

Mike Charles

Jan 2026

via Google

Great place for rehab most of the employees are awesome. I'd like to recognize a few of them for doing an exceptional job. Med Techs Will, and Shay. CNA's Bruce, Jon, Ethan, Austin, Abby, Makayla, Teresa, Ann, Kate, Logan, Susan, Physical Therapy, Ellie, Tammy, Paula, Tiffany, Tamera, Donna, Larry, Nurses, Cathy, Preston, Heather. Last but not least Activities, Tammy I may have forgotten a few but thank you for what you do. 😊

BellaB Jordan

Dec 2025

via Google

My dad is in this facility. I keep getting calls from him because they won't take him to the bathroom and he is being told that they don't have help that there is one CNA to 30 people. His laundry is being stolen, they have had mow DON"s in the last six months than ai care to discuss, I will say they all have the same lies. Carol made promises, Karen is making promises and she is not upholding just like the other. The rooms are dirty I have to keep calling or showing up to make sure they are taking care of my dad! He was having chest pains they waited to send him to the ER when he got there we found out he had the flu. I have called the state 6 or more times with complaints and I'll be making another call Monda morning. I just talked with a nurse who sounded like she had a bad cold or the worst case of the flu! Please do NOT consider this mess pool. Im trying to place my dad somewhere else, but there is a shortage of beds for me. They DO NOT CARE FOR THE PATIENTS. I have a few other people a I will be calling. This facility needs to be shut down! You know it's bad when the residents are calling the state themselves! When the staff says the DON or administrator don't care there's truly a problem!

Stephanie Smith

Nov 2025

via Google

Food is awful they don’t give The residence, a choice of what they want to eat you eat what they give you which isn’t much at all. It’s about the amount of a child’s menu vegetables are overcooked too many starches. I mean one person had mashed potatoes, corn and rice on their plate as a dinner meal that’s ridiculous scrambled eggs, toast, and one piece of bacon every morning for breakfast is ridiculous. Yeah, they changed it up every now and then but the scrambled eggs was powdered eggs with water, and you tasted the water more than you tasted the eggs gross Just read the post I can’t say enough about the staff. There were some great CNA‘s but then there were some CNA that didn’t really want to be there. They’re understaffed and don’t get along. There were some lazy ones that needed to go home a lot call out. Don’t know how they kept their jobs. You didn’t get changed every 2 1/2 hours. You were lucky to get changed once during a shift on 2nd & third shift. But I will say the The physical therapy staff really care and go above and beyond to help out wherever they can and get you through it all they work with you and they listen to you. If you read the reviews, the negative reviews are truly honest. I agree with them all. I don’t know where the good reviews come from.

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Frequently Asked Questions

What types of care does Lenoir Health & Rehab offer?

Lenoir Health & Rehab offers Skilled Nursing / Long Term Care.

Where is Lenoir Health & Rehab located?

Lenoir Health & Rehab is located at 322 Nuway Circle in Lenoir, North Carolina.

What do families say about Lenoir Health & Rehab?

Reviews for Lenoir Health & Rehab are sharply mixed: several families and even a self-identified CNA describe serious understaffing, neglect, and safety incidents, while other reviewers praise the physical therapy team and activities staff by name. The facility markets itself around short-term rehab and long-term skilled nursing care, but the negative reviews raise real concerns about basic care consistency.

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