Gary R
Dec 2025
The health care workers are compassionate . Especially Nikia she is a joy and great with patients. Keep up good work.
Latta Road Nursing Home West
2100 Latta Road
2.9(10 ratings)· Rochester average: 3.9
Quick Facts
- Total units
- 40
- Medicare rating
- 5 of 5
- Ownership
- For profit, Individual
- Certified beds
- 40
- Inspections
- View history (9 citations)
- Setting
- Park-like grounds with ponds on campus
- Funding source
- Facility relies heavily on Medicaid reimbursement
- Physical condition
- Building reported as needing painting and updates
CMS Care Compare
What Families Think
Reviews of Latta Road Nursing Home West are mixed, with several families praising specific caregivers for compassionate, attentive care while at least one reviewer described the facility as run-down and uncaring. Overall ratings are low, reflecting a split between positive experiences with individual staff and concerns about facility upkeep and staffing consistency.
The Good
- Staff described as compassionate and kind
- Individual caregivers praised by name
- Residents receive regular meals and consistent care
- Park-like grounds and ponds on campus
- Entertainment and activities for residents
The Bad
- One report describes facility as run-down and depressing
- Reviewers note staff turnover tied to low pay
- Facility needs painting and updating per one review
- Low Medicaid reimbursement cited as limiting staffing and upkeep
AI-generated from reviews and community data.
Latta Road Nursing Home West is a senior living community in Rochester, New York offering Skilled Nursing / Long Term Care. Families rate it 2.9 out of 5 across 10 reviews.
About Latta Road Nursing Home West
Latta Road Nursing Home West is a skilled nursing facility located in Rochester, New York, offering care in a campus environment designed to support residents facing physical and health challenges.
The community emphasizes a small, home-like setting that enables staff to provide individualized, attentive care. Every staff member is a trained professional committed to delivering compassionate support and high-quality skilled nursing care in a safe environment.
The facility features park-like grounds and ponds that create a peaceful backdrop suitable for resident and family activities, contributing to the serene atmosphere of the community.
Types of Care at Latta Road Nursing Home West
Skilled Nursing / Long Term Care
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Help Me ChooseReviews of Latta Road Nursing Home West
2.9overall · 10 ratings combined
2.9★ on Google (10)
leah Bannister
Apr 2025
Great care for residents !
Rachel
Sep 2024
AWFUL! Run down, depressing, staff does not care. There is ONE aide who is wonderful. Without him, I would have nothing good to say. Do NOT put your loved ones here! Disgraceful. If our loved didn’t have their mind, I don’t even want to know what more would happen. This place needs to be shut down.
Linda Whelehan
Jun 2022
My mother in law was there for 5-6 years until her death March 2017. The staff was wonderful. I enjoyed the entertainment along with Betty. No complaints at all.
Donn DeVore
Aug 2021
Like most nursing facilities like this, the pay is low and the nurses and aides are difficult to keep on staff due to this, Covid and difficult tenants like my Mom. The state through Medicaid pays minimal so the facility needs painting and some updating, but most of the people are on Medicaid which barely pays the staff. Unless you have lots of money these are the facilities that we have. The staff that are there are kind and helpful for my Mom. It is definitely better for her here where she receives regular meals and care than her staying at home and falling and forgetting to eat.
Government Inspection History
3 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 21, 2025Fire Safety StandardHealth Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025
Jun 7, 2023Fire Safety StandardHealth Standard3 citations
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2023
Dec 22, 2021Fire Safety StandardHealth Standard4 citations
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2022
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedWaiver has been granted
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Latta Road Nursing Home West offer?
Latta Road Nursing Home West offers Skilled Nursing / Long Term Care.
Where is Latta Road Nursing Home West located?
Latta Road Nursing Home West is located at 2100 Latta Road in Rochester, New York.
What do families say about Latta Road Nursing Home West?
Reviews of Latta Road Nursing Home West are mixed, with several families praising specific caregivers for compassionate, attentive care while at least one reviewer described the facility as run-down and uncaring. Overall ratings are low, reflecting a split between positive experiences with individual staff and concerns about facility upkeep and staffing consistency.
How did Latta Road Nursing Home West do on recent health and safety inspections?
Latta Road Nursing Home West had 3 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Latta Road Nursing Home West?
Submit the Request Information form on this page to connect with Latta Road Nursing Home West and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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