Mia Elizabeth
Jun 2026
the head of director will be losing her job 😁 for her to allow for malnourishment and negligence in the facility is not okay. Her name will get reported to the state.
Las Ventanas De Socorro
10064 Alameda Avenue
3.6(104 ratings)
1 / 5Quick Facts
- Total units
- 126
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 126
- Care depth
- RNs, LPNs, PAs, and nurse practitioners on staff
- Room options
- Private and semi-private room configurations available
- End-of-life care
- Offers respite, palliative, and hospice services
- Location detail
- Located along Alameda Avenue near Interstate 10
CMS Care Compare
What Families Think
Reviews for Las Ventanas de Socorro are sharply mixed: some families describe attentive, compassionate care that has become a true home for their loved one, while others report serious concerns about management responsiveness, wait times, and even allegations of neglect. The facility offers a full range of skilled nursing, rehab, and end-of-life care services, but reviewer experiences with staff and administration vary widely.
The Good
- Family describes it as father's true home
- Praised for attentive, compassionate staff care
- On-site PT, OT, and speech therapy
- Around-the-clock RN, LPN, and provider coverage
- Offers respite, palliative, and hospice care
The Bad
- Multiple reports of poor communication with management
- One report of long wait times for care
- One serious allegation of neglect and malnourishment
- Difficulty reaching administrators or directors, per reviewer
AI-generated from reviews and community data.
About Las Ventanas De Socorro
Las Ventanas de Socorro is a skilled nursing facility offering short-term rehabilitation, long-term care, and therapeutic services in Socorro, Texas, located in the Lower Valley area of the El Paso metropolitan region along Alameda Avenue with convenient access to Interstate 10.
The community provides on-site physical, occupational, and speech therapy delivered by an experienced in-house therapy team designed to help residents regain strength, mobility, and independence. In addition to rehabilitative care, Las Ventanas de Socorro offers respite, palliative, and hospice care, with room options available in both private and semi-private configurations.
Medical support is provided around the clock by a team including RNs, LPNs, caregivers, a medical director, physician assistants, and nurse practitioners. The facility works with each patient, their family, and healthcare providers to create individualized care and treatment plans tailored to specific needs.
The community emphasizes engaging therapeutic activities that keep residents active and connected, fostering a sense of community through the efforts of dedicated and compassionate staff committed to providing care with dignity and support.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.6overall · 104 ratings combined
3.6★ on Google (104)
Velma
Jun 2026
Avoid this place – terrible wait times and poor care.I am extremely disappointed with how this business treats its patients. They do not take good care of the people coming to them for help. I had to wait for hours just to be seen, showing a complete lack of respect for patients' time and well-being. The lack of proper attention and care is unacceptable. I do not recommend coming here if you want quality care and professional service.
K Hernandez
Jun 2026
It is extremely difficult to reach anyone in a position of authority at this facility. Despite being told that Amanda is the person in charge, I have been unable to speak with her or any director, administrator, or patient liaison. The phone number provided for administration is rarely, if ever, answered, and staff are unable to provide clear information or direct calls appropriately. In the times I have visited my relative at this facility, I have personally witnessed Amanda speaking to employees in a disrespectful and unprofessional manner. I have also made several attempts to address my concerns directly with her, but she is consistently unavailable and cannot be found in her office. Communication appears to be a significant issue, as calls often go unanswered and concerns cannot be addressed with management. Given these ongoing difficulties, I believe the facility’s operations and oversight should be reviewed. It may be worthwhile for Adult Protective Services to look into these concerns. Because my attempts to resolve these matters directly with facility management have been unsuccessful, I will also be forwarding this report about Amanda to the corporate office for further review and investigation.
fakru Ramirez
Feb 2026
Muy buen lugar.
Lisbeth Salmeron
Feb 2026
This facility is wonderful they take care of my grandmother really good it’s a beautiful place everyoneI has great customer service I recommend this facility to anyone that is looking for a place for their loved ones to be taken care of
Frequently Asked Questions
What types of care does Las Ventanas De Socorro offer?
Las Ventanas De Socorro offers Skilled Nursing / Long Term Care.
Where is Las Ventanas De Socorro located?
Las Ventanas De Socorro is located at 10064 Alameda Avenue in Socorro, Texas.
What do families say about Las Ventanas De Socorro?
Reviews for Las Ventanas de Socorro are sharply mixed: some families describe attentive, compassionate care that has become a true home for their loved one, while others report serious concerns about management responsiveness, wait times, and even allegations of neglect. The facility offers a full range of skilled nursing, rehab, and end-of-life care services, but reviewer experiences with staff and administration vary widely.
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